Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
219
License effective:
August 4, 1986
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2106143741
Email:
krohr@shlutheran.org
Website:
Not listed
Inspection snapshot
Questions worth asking
The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.
Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.
Summary
This summary covers 48 available inspections for Shepherd of the Hills Lutheran from August 26, 2021 through May 29, 2026.
18 inspections recorded violations, with 66 recorded violations in total.
The most recent higher-concern violation was on April 20, 2026 and involved staff training.
That higher-concern topic showed up in six inspections.
Three later inspections, from May 13, 2026 through May 29, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.
At a glance
Total inspections
48
9 in last 12 months
Recorded violations
66
10 in last 12 months
Higher-concern violations
43
5 in last 12 months
Repeated topics
4
Last 36 months
Local comparison
48 total inspections vs 23 local median in 78240
Compared to 25 local facilities
Recorded violations per inspection
This provider
1.38
Local median
0.82
1.38This provider
0.82Local median
Inspections with higher-concern violations
This provider
33%
Local median
30%
33%This provider
30%Local median
Inspections with recorded violations
This provider
38%
Local median
36%
38%This provider
36%Local median
Repeated topics
This provider
4
Local average
2.48
4This provider
2.48Local average
Repeated topics
Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.
Equipment or readiness
Appeared across 5 inspections, with 9 recorded violations.
Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted.
Correction status
Correction evaluated May 26, 2026
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment.
Correction status
Correction evaluated March 31, 2026
More details
Official Texas risk level
Medium
Report section
746.901 - Required Personnel Records
Official code
746.901
Higher concern: Equipment or readiness
Report finding
Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
Higher concern: Staff training
Report finding
Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training.
Correction deadline
March 31, 2026
Correction status
Correction evaluated April 20, 2026
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
Correction status
Correction evaluated September 25, 2025
More details
Official Texas risk level
Medium
Report section
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Form 2885, Children Product Certification form was observed to be signed January 4th, 2024. Noted: this was corrected at inspection when the CPSC recalls were reviewed and the form was signed and dated.
One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials.
When reviewing directors file the following were not available for review: Emergency Prep., Communicable Disease, Administering medication, Food allergies, Building and physical premises, Hazardous Materials.
Correction deadline
October 17, 2024
Correction status
Correction evaluated November 5, 2024
More details
Official Texas risk level
Medium
Report section
746.1311(e) - Director Annual Training - Additional required topics
Official code
746.1311(e)
Higher concern: Staff training
Report finding
A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review.
Correction deadline
October 17, 2024
Correction status
Correction evaluated November 5, 2024
More details
Official Texas risk level
Medium High
Report section
746.1311(d) - Director Annual Training - Caring for children under 24 months
Official code
746.1311(d)
Medium concern: Staff training
Report finding
Two of the ten staff files did not have training certificates available for review for the most recently completed training year.
Correction deadline
October 17, 2024
Correction status
Correction evaluated November 5, 2024
More details
Official Texas risk level
Medium
Report section
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Official code
746.1309(a)
Higher concern: Transportation
Report finding
An individual required to have two hours of transportation did not have certificates available for review.
Correction deadline
October 17, 2024
Correction status
Correction evaluated November 5, 2024
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
Official code
746.1301(a)(7)(A)
Higher concern: Staff training
Report finding
Six of the ten staff files were reviewed did not have current CPR/First aid certification.
Correction deadline
October 17, 2024
Correction status
Correction evaluated November 7, 2024
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(4)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
Official code
746.1301(a)(4)(A)
Higher concern: Equipment or readiness
Report finding
Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed.
Correction deadline
October 17, 2024
Correction status
Correction evaluated December 5, 2024
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
Higher concern: Individual needs and accommodations
Report finding
When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed.
Correction deadline
October 17, 2024
Correction status
Correction evaluated December 5, 2024
More details
Official Texas risk level
Medium High
Report section
746.605(12) - Required Admission Information - Special Needs Statement
Official code
746.605(12)
Higher concern: Transportation
Report finding
There was a seatbelt in the last seat in the back on the right side behind the diver that is broken.
Correction deadline
October 17, 2024
Correction status
Correction evaluated November 7, 2024
More details
Official Texas risk level
Medium High
Report section
746.5603(c) - Types of Vehicles Used to Transport Children - Be Maintained Safely
Official code
746.5603(c)
Medium concern: Transportation
Report finding
Proof of one of the vehicles purchases was not available for review.
Correction deadline
October 17, 2024
Correction status
Correction evaluated November 7, 2024
More details
Official Texas risk level
Medium
Report section
746.5627 - Required Vehicle Documentation - date of lease or purchase for each vehicle
Official code
746.5627
Higher concern: Transportation
Report finding
Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed.
Correction deadline
November 21, 2024
Correction status
Correction evaluated December 5, 2024
More details
Official Texas risk level
High
Report section
746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
Official code
746.5625(a)
Higher concern: Hazardous access
Report finding
There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection.
One file did not include current immunization records.
Correction deadline
November 6, 2023
Correction status
Correction evaluated November 17, 2023
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
Higher concern: Equipment or readiness
Report finding
Ten of the children's files did not include emerceny care authorization.
Correction deadline
November 6, 2023
Correction status
Correction evaluated November 17, 2023
More details
Official Texas risk level
High
Report section
746.605(12) - Required Admission Information - Emergency Medical Authorization
Official code
746.605(12)
Medium concern: Recordkeeping
Report finding
The ten files reviewed did not include the date of admission.
Correction deadline
November 6, 2023
Correction status
Correction evaluated November 17, 2023
More details
Official Texas risk level
Medium Low
Report section
746.605(3) - Required Admission Information - Date of Admission
Official code
746.605(3)
Higher concern: Equipment or readiness
Report finding
The ten files reviewed did not include necessary information for the listed emergency contact.
Correction deadline
November 6, 2023
Correction status
Correction evaluated November 17, 2023
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
Medium concern: Recordkeeping
Report finding
Two of the ten staff files did not include the employment affidavit.
Correction deadline
October 27, 2023
Correction status
Correction evaluated November 10, 2023
More details
Official Texas risk level
Medium Low
Report section
746.901(4) - Required Personnel Records - Required Affidavit
Official code
746.901(4)
Medium concern: Recordkeeping
Report finding
Seven of the ten staff files did not include employment begin dates.
Correction deadline
November 6, 2023
Correction status
Correction evaluated November 17, 2023
More details
Official Texas risk level
Medium Low
Report section
746.901(1) - Required Personnel Records - Dates of Employment
Official code
746.901(1)
Medium concern: Equipment or readiness
Report finding
The operation did not have a current Form 2885 Child Product Certification. Noted: The CPSC recall list was reviewed during the inspection and the Form 2885 was signed and posted.
In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
Medium concern: Equipment or readiness
Report finding
Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats.
Correction status
Correction evaluated August 10, 2023
More details
Official Texas risk level
Medium
Report section
746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising.
Correction deadline
July 25, 2023
Correction status
Correction evaluated July 27, 2023
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Two children were reported to be sent home in soiled clothing after having a toileting accident.
Correction status
Correction evaluated July 10, 2023
More details
Official Texas risk level
Medium High
Report section
746.3501(1) - Diaper Changing Steps- Prompt
Official code
746.3501(1)
Higher concern: Staff-to-child ratio
Report finding
After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration.
Correction deadline
July 10, 2023
Correction status
Correction evaluated July 17, 2023
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff.
Correction deadline
May 24, 2023
Correction status
Correction evaluated June 6, 2023
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Supervision
Report finding
After interviews, three individuals confirmed caregivers using personal devices while caring for children.
Correction deadline
May 24, 2023
Correction status
Correction evaluated June 6, 2023
More details
Official Texas risk level
Medium High
Report section
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Official code
746.1203(3)(D)
Higher concern: Staff-to-child ratio
Report finding
After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration.
Correction deadline
May 24, 2023
Correction status
Correction evaluated June 6, 2023
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
There was a thermometer that was missing from the first aid kit located on the bus used to transport children.
Correction deadline
June 24, 2022
Correction status
Correction evaluated July 22, 2022
More details
Official Texas risk level
Medium
Report section
746.4003(a) - First Aid Kit - Incomplete Kit
Official code
746.4003(a)
Higher concern: Equipment or readiness
Report finding
There was not an electronic child safety alarm that was installed in the bus used to transport children.
Correction deadline
July 18, 2022
Correction status
Correction evaluated July 22, 2022
More details
Official Texas risk level
High
Report section
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
Official code
746.5625(b)
Medium concern: Recordkeeping
Report finding
There was no documentation of drills that occurred in April, or May of this year 2022 available for review. Note: This was corrected at inspection when the director added in the date in which the fire dill was conducted.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.5205(4) - Documentation of Drills
Official code
746.5205(4)
Higher concern: Equipment or readiness
Report finding
There was a fire extinguisher on the bus, meant to transport children, that had not been serviced since August 2013.
Correction deadline
July 1, 2022
Correction status
Correction evaluated July 22, 2022
More details
Official Texas risk level
Medium High
Report section
746.5307(b) - Fire Extinguishers Serviced
Official code
746.5307(b)
Higher concern: Equipment or readiness
Report finding
There was less then 6 inches of loose fill material underneath the climbing bars, rock wall tee-pee, and where the slide exits were located, on the playground for the 2 year olds through 4 year olds.
Correction deadline
July 8, 2022
Correction status
Correction evaluated July 22, 2022
More details
Official Texas risk level
Medium High
Report section
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Official code
746.2421(a)
Higher concern: Sleep safety
Report finding
The sheet in a play yard used by infants was too large for the matress. This was corrected at inspection when the sheet was removed and fitted sheet was used instead.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2411(2)(B) - Safety Requirements for Play Yards - Snug Fitting Sheets
Official code
746.2411(2)(B)
Medium concern: Health or food records
Report finding
Three infants do not have updated feeding instructions on file.
Correction deadline
September 2, 2021
Correction status
Correction evaluated September 9, 2021
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Medium concern: Recordkeeping
Report finding
The following records were missing from files: -Two children were missing immunization records -One child was missing a health care statement
Correction status
Correction evaluated September 9, 2021
More details
Official Texas risk level
Medium
Report section
746.801(1) - Required Records Maintained and Made Available - Children's Records
Official code
746.801(1)
Medium concern: Recordkeeping
Report finding
The following records were missing from personnel files: -two affidavits are missing notarization -several employees are missing proof of background check eligibility status letters -three employees are missing orientation statements
Correction status
Correction evaluated September 9, 2021
More details
Official Texas risk level
Medium
Report section
746.901 - Required Personnel Records
Official code
746.901
Higher concern: Sleep safety
Report finding
During naptime, two classrooms were too dark to allow adequate supervision of children. This was corrected at inspection when caregivers uncovered windows to allow enough lighting to see children in the room.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2911 - Adequate Lighting During Naptime
Official code
746.2911
Higher concern: Hazardous access
Report finding
A caregiver's purse was open and placed on the diaper changing station. This was corrected when caregiver removed the purse. The electric cord of a portable fan was plugged in and accessible to children in the classroom. This was corrected when all portable fans were removed from classrooms.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3701 - Safety - Areas Free From Hazards
Official code
746.3701
Higher concern: Background screening
Report finding
A caregiver without a cleared background check had access to children.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Higher concern: Hazardous access
Report finding
Multiple cans and bottles of cleaning solutions and other toxic materials were stored in an unlocked cabinet under the children's handwashing sink. Materials were accessible to young children. This was corrected during inspection when the teacher removed all the cleaning supplies from the cabinet.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Official code
746.3407(12)
Higher concern: Equipment or readiness
Report finding
Loose fill in each playground used by children measured less than 6 inches in depth. Loose fill measured 1-3 inches around landing zones.
Correction deadline
September 16, 2021
Correction status
Correction evaluated September 23, 2021
More details
Official Texas risk level
Medium High
Report section
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Official code
746.4907(d)
Higher concern: Equipment or readiness
Report finding
No documentation on file that smoke or carbon monoxide detectors are being tested monthly.