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Madonna Center

1906 CASTROVILLE RD, San Antonio, TX 78237-3626

Operation number:
39086
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
204
License effective:
October 11, 1985
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2104322374
Email:
rcaballero@madonnacentersa.org

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 71 available inspections for Madonna Center from July 21, 2021 through August 11, 2026.

21 inspections recorded violations, with 34 recorded violations in total.

The most recent higher-concern violation was on June 1, 2026 and involved recordkeeping.

Supervision was a higher-concern topic that showed up in three inspections.

Four later inspections, from June 8, 2026 through August 11, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
71

23 in last 12 months

Recorded violations
34

13 in last 12 months

Higher-concern violations
29

12 in last 12 months

Repeated topics
9

Last 36 months

Local comparison

71 total inspections vs 15 local median in 78237

Compared to 13 local facilities

Recorded violations per inspection

This provider
0.48
Local median
0.71

Inspections with higher-concern violations

This provider
28%
Local median
33%

Inspections with recorded violations

This provider
30%
Local median
35%

Repeated topics

This provider
9
Local average
2.08

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Supervision
Report finding
During the course of the investigation, it was noted operation staff failed to provide adequate supervision due to daily incidents where children are fighting among themselves while in care.
Correction deadline
July 16, 2026
Correction status
Correction evaluated July 28, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Recordkeeping
Report finding
Throughout the investigation, it was observed that the operational policy lacks provisions for the processes of suspension and expulsion.
Correction deadline
July 16, 2026
Correction status
Correction evaluated July 28, 2026
More details
Official Texas risk level
Medium High
Report section
746.501(a)(8) - Written Operational Policies - Suspension and Expulsion
Official code
746.501(a)(8)
Medium concern: Sleep safety
Report finding
During the investigation, it was noted school-aged children were napping on the class floor.
Correction deadline
July 16, 2026
Correction status
Correction evaluated July 28, 2026
More details
Official Texas risk level
Medium
Report section
746.2705(2) - School-age Furnishings and Equipment - Age-appropriate Rest Equipment
Official code
746.2705(2)
View official report
Higher concern: Background screening
Report finding
During the inspection, it was determined that an individual present at the operation does not have a valid background check. Note: This was corrected when background check was re-submitted to change Role Type during inspection.
Correction deadline
April 8, 2026
Correction status
Correction evaluated April 6, 2026
More details
Official Texas risk level
High
Report section
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
Official code
745.621(a)(2)
View official report
Higher concern: Background screening
Report finding
During the inspection, it was determined that an individual present at the operation does not have a valid background check completed for this operation.
Correction deadline
March 31, 2026
Correction status
Correction evaluated April 16, 2026
More details
Official Texas risk level
High
Report section
745.621(a)(3) - AP Initial background checks submitted - At the time you contract with someone who requires a background check
Official code
745.621(a)(3)
View official report
Higher concern: Background screening
Report finding
During the course of this investigation, it was found that the staff member who accompanied the child in the ambulance to the hospital had not completed a valid background check for this operation.
Correction deadline
April 22, 2026
Correction status
Correction evaluated April 23, 2026
More details
Official Texas risk level
High
Report section
745.621(a)(3) - AP Initial background checks submitted - At the time you contract with someone who requires a background check
Official code
745.621(a)(3)
View official report
Higher concern: Parent rights
Report finding
During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The operation did not notify the parent.
Correction deadline
March 17, 2026
Correction status
Correction evaluated March 25, 2026
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Incident records
Report finding
During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The incident was not reported to Child Care Regulation (CCR) until 1/27/2026.
Correction deadline
March 17, 2026
Correction status
Correction evaluated March 25, 2026
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Supervision
Report finding
During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2026.
Correction deadline
March 17, 2026
Correction status
Correction evaluated March 25, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Background screening
Report finding
One caregiver in classroom D-12 was observed working in the classrooms supervising children without receiving a background check and letter of eligibility. NOTE: This was corrected at inspection when the caregiver left the operation and a background check was submitted.
Correction deadline
December 1, 2025
Correction status
Correction evaluated December 3, 2025
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Attendance accountability
Report finding
At time of inspection multiple caregivers were unable to provide the ages of the children in their class.
Correction deadline
November 5, 2025
Correction status
Correction evaluated December 1, 2025
More details
Official Texas risk level
Medium High
Report section
746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Official code
746.1205(a)(3)
View official report
Higher concern: Attendance accountability
Report finding
At time of inspection two toddler caregivers were unable to provide the ages of the children in their class.
Correction deadline
October 6, 2025
Correction status
Correction evaluated November 5, 2025
More details
Official Texas risk level
Medium High
Report section
746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Official code
746.1205(a)(3)
Higher concern: Equipment or readiness
Report finding
During the inspection, it was observed that infants seated in restrictive devices were not properly secured with straps. This was corrected at inspection.
Correction deadline
October 6, 2025
Correction status
Correction evaluated November 5, 2025
More details
Official Texas risk level
Medium High
Report section
746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Official code
746.2407
View official report
Higher concern: Sleep safety
Report finding
Napping children were observed placed in front of exits in multiple classrooms. This was corrected when the director moved each child away from the exits.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Official code
746.2909(1)
View official report
Higher concern: Facility condition
Report finding
In toddler room, the children were served crackers without a plate or napkin. This was corrected when it was addressed with the caregiver and caregiver provided plastic plates for the children to eat their snack on.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Official code
746.3317(6)
View official report
Higher concern: Facility condition
Report finding
A caregiver did not wash an infant's hands after changing their diaper. This was corrected when the caregiver was reminded about handwashing procedures and the caregiver washed the infant's hands.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
View official report
Higher concern: Hazardous access
Report finding
Cleaning solutions and chemicals were observed under the sinks in three children's restrooms without child safety locks.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Official code
746.3407(12)
View official report
Higher concern: Facility condition
Report finding
Crackers were served on a bare table for children to eat from.
Correction deadline
January 17, 2024
Correction status
Correction evaluated February 6, 2024
More details
Official Texas risk level
Medium High
Report section
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Official code
746.3317(6)
Medium concern: Facility condition
Report finding
An infant classroom with a diaper-changing area does not have a handwashing sink.
Correction deadline
January 22, 2024
Correction status
Correction evaluated February 6, 2024
More details
Official Texas risk level
Medium
Report section
746.4403(a) - Handwashing Sink in Diaper-Changing Area
Official code
746.4403(a)
Higher concern: Hazardous access
Report finding
Children were observed using a restroom in a room filled with stacks of boxes and other storage items.
Correction deadline
January 17, 2024
Correction status
Correction evaluated February 6, 2024
More details
Official Texas risk level
Medium High
Report section
746.3701 - Safety - Areas Free From Hazards
Official code
746.3701
Medium concern: Recordkeeping
Report finding
The following personnel records were not available for review at time of inspection: proof of education, notarized Affidavit for Applicants for Employment form, proof of background check eligibility letter, copy of photo ID, and signed statement employees recieved copies of operational policies and employee policies.
Correction deadline
January 18, 2024
Correction status
Correction evaluated February 6, 2024
More details
Official Texas risk level
Medium
Report section
746.901 - Required Personnel Records
Official code
746.901
Higher concern: Transportation
Report finding
A vehicle that is used to transport children is not equipped with an electronic child safety alarm.
Correction deadline
January 24, 2024
Correction status
Correction evaluated February 6, 2024
More details
Official Texas risk level
High
Report section
746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
Official code
746.5625(a)
Higher concern: Equipment or readiness
Report finding
A piece of outdoor play equipment was observed in front of a slide on the playground. The equipment overlapped the slide's required use zone.
Correction deadline
January 17, 2024
Correction status
Correction evaluated February 6, 2024
More details
Official Texas risk level
Medium High
Report section
746.4805(d) - Measurement of Use Zone for Slides - No Overlap
Official code
746.4805(d)
View official report
Medium concern: Parent rights
Report finding
Based off information gathered, a parent wasn't notified at pick up the same day their child was bitten by another child. The parent was notified two days later.
Correction deadline
September 28, 2023
Correction status
Correction evaluated November 6, 2023
More details
Official Texas risk level
Medium
Report section
746.307(c) - Parental Notification of Less Serious Injuries
Official code
746.307(c)
Higher concern: Staff-to-child ratio
Report finding
Based off information gathered, a child was bitten by another child when the classroom was out of ratio by one child. There were 6 infants present with a specified age group of 15 months with only one caregiver.
Correction deadline
September 28, 2023
Correction status
Correction evaluated November 6, 2023
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Medium concern: Health or food records
Report finding
Five of ten children's files did not contain up to date immunization records.
Correction status
Correction evaluated February 17, 2023
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
View official report
Higher concern: Staff training
Report finding
Three of twenty two caregivers did not have a current CPR/First Aid certificate on file.
Correction status
Correction evaluated February 3, 2023
More details
Official Texas risk level
Medium High
Report section
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Official code
746.1315(a)
View official report
Higher concern: Staff-to-child ratio
Report finding
During inspection it was observed that one caregiver had 8 children in care ages 8 month, 9 month, 9 month, 9 month, 10 month, 10 month, 12 month, and 18 month. Based on the ages of the children caregiver is out of ratio.
Correction deadline
September 7, 2022
Correction status
Correction evaluated September 16, 2022
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Higher concern: Child guidance
Report finding
Caregiver's used poor judgment when they failed to touch the playground equipment that is unshaded, ensuring the playground equipment was cool enough for children to play. This resulted in a child receiving a burn on abdomen area.
Correction deadline
August 26, 2022
Correction status
Correction evaluated September 7, 2022
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Equipment or readiness
Report finding
Two fire extinguishers in the center vans have not been serviced, as required.
Correction deadline
February 15, 2022
Correction status
Correction evaluated February 8, 2022
More details
Official Texas risk level
Medium High
Report section
746.5307(b) - Fire Extinguishers Serviced
Official code
746.5307(b)
View official report
Higher concern: Equipment or readiness
Report finding
The operation did not have a current fire inspection. The last fire inspection was conducted on 8/3/2020.
Correction deadline
December 22, 2021
Correction status
Correction evaluated November 30, 2021
More details
Official Texas risk level
High
Report section
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Official code
746.5101(a)
View official report
Higher concern: Supervision
Report finding
Based on information gathered during the course of the investigation, it was determined that a 2 year old child was left unsupervised for 1 minute on the playground.
Correction deadline
August 30, 2021
Correction status
Correction evaluated September 2, 2021
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)
Higher concern: Incident records
Report finding
Based on information gathered, the center did not make a report to CCR, that a 2 year old child was left unsupervised for 1 minute on the playground.
Correction deadline
August 30, 2021
Correction status
Correction evaluated September 2, 2021
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Parent rights
Report finding
Based on information gathered, parent was not informed that child was left unsupervised for 1 minute on the playground.
Correction deadline
August 30, 2021
Correction status
Correction evaluated September 2, 2021
More details
Official Texas risk level
Medium High
Report section
746.307(b)(3) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(3)