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Primrose School at Sonoma Ranch

14875 KYLE SEALE PKWY, San Antonio, TX 78255-2341

Operation number:
856469
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
210
License effective:
July 10, 2006
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2103721488
Email:
monica.snow@primrosesonomaranch.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 44 available inspections for Primrose School at Sonoma Ranch from September 8, 2021 through July 7, 2026.

13 inspections recorded violations, with 20 recorded violations in total.

The most recent higher-concern violation was on February 11, 2026 and involved staff training.

Health or food records was a higher-concern topic that showed up in two inspections.

Two later inspections, from June 30, 2026 through July 7, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
44

14 in last 12 months

Recorded violations
20

8 in last 12 months

Higher-concern violations
15

4 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

44 total inspections vs 23 local median in 78255

Compared to 8 local facilities

Recorded violations per inspection

This provider
0.45
Local median
0.45

Inspections with higher-concern violations

This provider
27%
Local median
27%

Inspections with recorded violations

This provider
30%
Local median
35%

Repeated topics

This provider
1
Local average
1

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Staff training
Report finding
Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment.
Correction deadline
February 28, 2026
Correction status
Correction evaluated March 2, 2026
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Official code
746.1301(a)(5)(A)
Medium concern: Health or food records
Report finding
During the inspection, two children's immunization records were not current. Note: administration was able to obtain one record during the inspection
Correction deadline
February 27, 2026
Correction status
Correction evaluated February 26, 2026
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Medium concern: Recordkeeping
Report finding
Ten out of the ten staff files did not have signed acknowledgment of receiving Operational Policies.
Correction deadline
February 25, 2026
Correction status
Correction evaluated February 27, 2026
More details
Official Texas risk level
Medium
Report section
746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policies
Official code
746.901(7)(A)
Medium concern: Recordkeeping
Report finding
One out of ten staff files did not have a notarized Affidavit for Applicants for Employment with a Licensed Operation. NOTE: This was corrected at inspection when the staff member provided the notarized document.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium Low
Report section
746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)
Official code
746.901(4)
View official report
Higher concern: Supervision
Report finding
Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver's were reprimanded.
Correction deadline
January 7, 2026
Correction status
Correction evaluated January 20, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Supervision
Report finding
During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes.
Correction deadline
October 17, 2025
Correction status
Correction evaluated October 22, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Child guidance
Report finding
During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition.
Correction deadline
September 3, 2025
Correction status
Correction evaluated September 9, 2025
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Official code
746.2805(3)
View official report
Medium concern: Medication
Report finding
Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025.
Correction deadline
August 27, 2025
Correction status
Correction evaluated September 3, 2025
More details
Official Texas risk level
Medium
Report section
746.3809 - Medication No Longer Used
Official code
746.3809
View official report
Higher concern: Incident records
Report finding
The operation did not contact a child's parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury.
Correction deadline
February 24, 2025
Correction status
Correction evaluated March 19, 2025
More details
Official Texas risk level
Medium High
Report section
746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
Official code
746.307(b)(1)
Higher concern: Supervision
Report finding
Caregiver failed to share information regarding a child's injury to the closing caregiver.
Correction deadline
February 24, 2025
Correction status
Correction evaluated March 19, 2025
More details
Official Texas risk level
Medium High
Report section
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Official code
746.1203(10)
View official report
Higher concern: Equipment or readiness
Report finding
Two allergy plans on file did not contain the parent signature on the form.
Correction deadline
December 3, 2024
Correction status
Correction evaluated December 9, 2024
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
Higher concern: Background screening
Report finding
A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion.
Correction deadline
December 2, 2024
Correction status
Correction evaluated December 3, 2024
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Higher concern: Attendance accountability
Report finding
A caregiver failed to conduct a proper name to face count when arriving outside at the playground, therefore a child was left inside unattended.
Correction deadline
May 23, 2024
Correction status
Correction evaluated June 4, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Official code
746.1205(a)(2)
Medium concern: Medication
Report finding
3 medications had expiration dates of 9/22, 5/23 and 5/22.
Correction deadline
June 29, 2023
Correction status
Correction evaluated July 7, 2023
More details
Official Texas risk level
Medium
Report section
746.3809 - Medication No Longer Used
Official code
746.3809
Higher concern: Medication
Report finding
An inhaler and Epipen did not have the original prescription box for the child in care. A bottle of Benadryl did not have a child's name on the container.
Correction deadline
June 29, 2023
Correction status
Correction evaluated July 7, 2023
More details
Official Texas risk level
Medium High
Report section
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
Official code
746.3805(b)(1)
Higher concern: Health or food records
Report finding
1 out of 10 immunization records reviewed was missing and updated record in the child's file.
Correction status
Correction evaluated July 7, 2023
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
View official report
Higher concern: Supervision
Report finding
There were 2 children left outside the classroom unsupervised for 1 to 3 minutes.
Correction deadline
December 16, 2022
Correction status
Correction evaluated December 15, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)
Higher concern: Supervision
Report finding
There was a child that was left inside the classroom for 1 minute before being regrouped with their class.
Correction deadline
June 30, 2022
Correction status
Correction evaluated July 20, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)
View official report
Higher concern: Supervision
Report finding
It was determined that there was a child that was left in a classroom unattended for 30 seconds.
Correction deadline
February 10, 2022
Correction status
Correction evaluated February 17, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)
View official report
Higher concern: Supervision
Report finding
There was a child left unattended outside for 1 minute before taken inside and returned to the classroom.
Correction deadline
October 14, 2021
Correction status
Correction evaluated October 21, 2021
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)