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Heimer KinderCare

14230 CROSS CYN, San Antonio, TX 78232-5147

Operation number:
856324- 1386
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
125
License effective:
February 6, 2006
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2104900187
Email:
000359@kindercare.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 34 available inspections for Heimer KinderCare from December 9, 2021 through May 6, 2026.

10 inspections recorded violations, with 17 recorded violations in total.

The most recent recorded violation was on April 21, 2026 and involved staff training.

Hazardous access was a higher-concern topic that showed up in one inspection.

A later inspection showed no recorded violations, but the records do not say whether it was a formal follow-up.

At a glance

Total inspections
34

2 in last 12 months

Recorded violations
17

1 in last 12 months

Higher-concern violations
10

0 in last 12 months

Repeated topics
2

Last 36 months

Local comparison

34 total inspections vs 10 local median in 78232

Compared to 9 local facilities

Recorded violations per inspection

This provider
0.5
Local median
0.5

Inspections with higher-concern violations

This provider
24%
Local median
28%

Inspections with recorded violations

This provider
29%
Local median
38%

Repeated topics

This provider
2
Local average
0.78

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Medium concern: Staff training
Report finding
During the inspection 4 out of 6 staff files were missing the medication
Correction deadline
May 5, 2026
Correction status
Correction evaluated May 6, 2026
More details
Official Texas risk level
Medium
Report section
746.1309(e) - Documented Annual Training- Required Content
Official code
746.1309(e)
View official report
Higher concern: Hazardous access
Report finding
An outdoor outlet did not have an enclosure and was accessible to children. This was corrected at inspection when safety covers were placed over the outlets.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3701(1) - Safety - Electrical Outlets Covered
Official code
746.3701(1)
Higher concern: Hazardous access
Report finding
A garbage can containing waste in the Pre-K 4 class did not have a lid making the material accessible to children.
Correction deadline
May 16, 2025
Correction status
Correction evaluated May 15, 2025
More details
Official Texas risk level
Medium High
Report section
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Official code
746.3407(8)
Medium concern: Sleep safety
Report finding
Caregivers stated that cots were not being assigned.
Correction deadline
May 16, 2025
Correction status
Correction evaluated May 15, 2025
More details
Official Texas risk level
Medium
Report section
746.4503(b) - Cots, Beds, Mats Labeled With Child's Name
Official code
746.4503(b)
Medium concern: Staff training
Report finding
The second director did not complete 30 hours training during the previous training year.
Correction deadline
June 6, 2025
Correction status
Correction evaluated May 15, 2025
More details
Official Texas risk level
Medium
Report section
746.1311(a) - Director Annual Training 30 Hours Required
Official code
746.1311(a)
Low concern: Staff training
Report finding
Three of ten staff files audited did not have an orientation statement on file.
Correction deadline
May 16, 2025
Correction status
Correction evaluated May 15, 2025
More details
Official Texas risk level
Low
Report section
746.1329(d) - Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employee
Official code
746.1329(d)
View official report
Higher concern: Background screening
Report finding
A staff member was caring for children, unsupervised with standard provisional conditions in place. Note: This was corrected at inspection when caregiver was sent home.
Correction deadline
January 13, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
High
Report section
745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
Official code
745.635(3)
View official report
Higher concern: Facility condition
Report finding
Based on a DFPS investigation a two-year-old child was left in a full diaper. The caregiver responsible for the child at the time stated that the person who was responsible for the child before she took over the class should have changed the child, and it was not her role to change the child.
Correction deadline
December 23, 2024
Correction status
Correction evaluated December 30, 2024
More details
Official Texas risk level
Medium High
Report section
746.3501(1) - Diaper Changing Steps- Prompt
Official code
746.3501(1)
View official report
Higher concern: Child guidance
Report finding
A caregiver grabbed a three year old child and pulled them to the wall.
Correction deadline
November 20, 2024
Correction status
Correction evaluated December 2, 2024
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Official code
746.2805(3)
View official report
Higher concern: Equipment or readiness
Report finding
A child with a diagnosed food allergy did not have an allergy action plan in place.
Correction deadline
September 27, 2024
Correction status
Correction evaluated September 24, 2024
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
Medium concern: Health or food records
Report finding
A child did not have immunization records on file.
Correction status
Correction evaluated September 27, 2024
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
View official report
Higher concern: Child guidance
Report finding
Based on the evidence gathered it was determined that a caregiver grabbed a child and forcefully placed them in a chair.
Correction deadline
September 10, 2024
Correction status
Correction evaluated September 24, 2024
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Official code
746.2805(3)
Higher concern: Child guidance
Report finding
Based on the evidence gathered it was determined that a caregiver yelled at the children in her care.
Correction deadline
September 10, 2024
Correction status
Correction evaluated September 24, 2024
More details
Official Texas risk level
High
Report section
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Official code
746.2805(5)
View official report
Medium concern: Recordkeeping
Report finding
One of ten staff files did not have a copy of a high school diploma on file.
Correction deadline
December 16, 2022
Correction status
Correction evaluated January 4, 2023
More details
Official Texas risk level
Medium
Report section
746.901(2) - Required Personnel Records- Meets Requirements
Official code
746.901(2)
Medium concern: Recordkeeping
Report finding
Three of ten employee files did not have a signed affidavit on file.
Correction status
Correction evaluated December 2, 2022
More details
Official Texas risk level
Medium Low
Report section
746.901(4) - Required Personnel Records - Required Affidavit
Official code
746.901(4)
View official report
Higher concern: Background screening
Report finding
A staff member with access to children was present at the operation without background check status of Eligible, Eligible with Conditions, or Provisionally Eligible with Conditions. Note: The individual left the operation until cleared.
Correction deadline
September 7, 2022
Correction status
Correction evaluated September 9, 2022
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Supervision
Report finding
It was determined that supervision was compromised when a toddler exited the classroom without the caregivers' knowledge. The child was later found unharmed at the front office of the operation.
Correction deadline
October 5, 2022
Correction status
Correction evaluated October 17, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)