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Primrose School of Castle Hills

1824 KING ARTHUR BLVD, Carrollton, TX 75010-2003

Operation number:
839439
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Denton
Capacity:
198
License effective:
July 9, 2004
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9728992273
Email:
primrosech@verizon.net

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 18 available inspections for Primrose School of Castle Hills from September 2, 2021 through April 29, 2026.

Seven inspections recorded violations, with 10 recorded violations in total.

The most recent higher-concern violation was on March 21, 2026 and involved supervision.

Two later inspections, from March 25, 2026 through April 29, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
18

5 in last 12 months

Recorded violations
10

3 in last 12 months

Higher-concern violations
8

3 in last 12 months

Repeated topics
0

Last 36 months

Local comparison

18 total inspections vs 12 local median in 75010

Compared to 15 local facilities

Recorded violations per inspection

This provider
0.56
Local median
0.6

Inspections with higher-concern violations

This provider
33%
Local median
27%

Inspections with recorded violations

This provider
39%
Local median
29%

Repeated topics

This provider
0
Local average
1.07

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

No repeated topics found

The available reports do not show the same violation topic appearing in more than one inspection during the last 36 months. Review the inspection history below for any one-time violations or report details.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Supervision
Report finding
This standard was reviewed during this investigation. Based on the information provided, staff didn't properly supervise the children by making sure all children were accounted for after outdoor play resulting in a child being left unattended outside.
Correction deadline
April 6, 2026
Correction status
Correction evaluated April 29, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Sleep safety
Report finding
A 3 month old child was observed sleeping in a bouncer during the walk-through.
Correction deadline
February 13, 2026
Correction status
Correction evaluated February 25, 2026
More details
Official Texas risk level
High
Report section
746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
Official code
746.2426(a)(1)
Higher concern: Other violations
Report finding
A caregiver did not assist an infant with hand washing after a diaper change.
Correction deadline
February 13, 2026
Correction status
Correction evaluated February 25, 2026
More details
Official Texas risk level
Medium High
Report section
746.3421(b) - Infant Handwashing - Raised to Sink
Official code
746.3421(b)
View official report
Higher concern: Equipment or readiness
Report finding
The detector checks are not being done monthly.
Correction deadline
March 7, 2025
Correction status
Correction evaluated February 27, 2025
More details
Official Texas risk level
High
Report section
746.5319 - Smoke Detectors Testing
Official code
746.5319
View official report
Higher concern: Child guidance
Report finding
This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.
Correction deadline
June 26, 2023
Correction status
Correction evaluated July 12, 2023
More details
Official Texas risk level
High
Report section
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Official code
746.2805(5)
Higher concern: Incident records
Report finding
This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.
Correction deadline
June 26, 2023
Correction status
Correction evaluated July 12, 2023
More details
Official Texas risk level
Medium High
Report section
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Official code
746.305(a)(2)
View official report
Medium concern: Medication
Report finding
Medication that has passed its expiration is kept at the operation.
Correction deadline
May 4, 2023
Correction status
Correction evaluated May 5, 2023
More details
Official Texas risk level
Medium
Report section
746.3809 - Medication No Longer Used
Official code
746.3809
Higher concern: Background screening
Report finding
4 caregivers did not have an eligible background.
Correction deadline
April 20, 2023
Correction status
Correction evaluated May 5, 2023
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Medium concern: Sleep safety
Report finding
This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.
Correction status
Correction evaluated May 5, 2023
More details
Official Texas risk level
Medium
Report section
746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep
Official code
746.2905(1)
View official report
Higher concern: Child guidance
Report finding
This standard was evaluated during an investigation and it was determined that a caregiver?s interactions with children have been rough and aggressive.
Correction deadline
November 19, 2021
Correction status
Correction evaluated December 3, 2021
More details
Official Texas risk level
Medium High
Report section
746.1203(7) - Responsibilities of Caregivers - Interact positively with children
Official code
746.1203(7)