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Primrose School of Eldorado

3999 ELDORADO PKWY, Mckinney, TX 75070-4233

Operation number:
834314
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
197
License effective:
December 10, 2003
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9725292091
Email:
info@primroseeldorado.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 44 available inspections for Primrose School of Eldorado from August 26, 2021 through June 1, 2026.

18 inspections recorded violations, with 33 recorded violations in total.

The most recent higher-concern violation was on June 30, 2025 and involved child guidance.

That higher-concern topic showed up in six inspections.

Eight later inspections, from July 2, 2025 through June 1, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
44

5 in last 12 months

Recorded violations
33

0 in last 12 months

Higher-concern violations
24

0 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

44 total inspections vs 15 local median in 75070

Compared to 30 local facilities

Recorded violations per inspection

This provider
0.75
Local median
0.47

Inspections with higher-concern violations

This provider
34%
Local median
20%

Inspections with recorded violations

This provider
41%
Local median
30%

Repeated topics

This provider
1
Local average
1

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Child guidance
Report finding
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
Correction deadline
July 25, 2025
Correction status
Correction evaluated July 29, 2025
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Official code
746.2805(3)
View official report
Higher concern: Staff training
Report finding
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
Correction deadline
April 23, 2025
Correction status
Correction evaluated April 16, 2025
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Official code
746.1301(a)(1)(A)
Higher concern: Equipment or readiness
Report finding
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
Official code
746.5537(a)(2)
Medium concern: Equipment or readiness
Report finding
The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.
Correction deadline
April 23, 2025
Correction status
Correction evaluated April 16, 2025
More details
Official Texas risk level
Medium
Report section
746.4135(b) - Children's Products- Annual Certification
Official code
746.4135(b)
Higher concern: Facility condition
Report finding
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
Correction deadline
April 23, 2025
Correction status
Correction evaluated April 16, 2025
More details
Official Texas risk level
Medium High
Report section
746.3401(a) - Annual Sanitation Inspection
Official code
746.3401(a)
Higher concern: Equipment or readiness
Report finding
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
Correction deadline
April 23, 2025
Correction status
Correction evaluated April 22, 2025
More details
Official Texas risk level
High
Report section
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Official code
746.5101(a)
View official report
Higher concern: Child guidance
Report finding
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
Correction status
Correction evaluated July 1, 2024
More details
Official Texas risk level
Medium High
Report section
746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting Behavior
Official code
746.2803(4)(C)
Higher concern: Child guidance
Report finding
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
Correction status
Correction evaluated July 1, 2024
More details
Official Texas risk level
High
Report section
746.2805(1) - Prohibited Punishments - Corporal Punishment
Official code
746.2805(1)
View official report
Medium concern: Health or food records
Report finding
A child did not have a health statement on file.
Correction deadline
May 27, 2024
Correction status
Correction evaluated May 31, 2024
More details
Official Texas risk level
Medium
Report section
746.603(a)(3) - Children's Records - Health Statement
Official code
746.603(a)(3)
Medium concern: Health or food records
Report finding
Three children did not have current immunizations on file.
Correction deadline
May 27, 2024
Correction status
Correction evaluated May 31, 2024
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
View official report
Higher concern: Child guidance
Report finding
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
Correction deadline
January 10, 2024
Correction status
Correction evaluated January 26, 2024
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Background screening
Report finding
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Supervision
Report finding
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
Correction status
Correction due by November 3, 2023
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Incident records
Report finding
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
Correction status
Correction due by November 3, 2023
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Parent rights
Report finding
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
Correction status
Correction due by November 3, 2023
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
View official report
Higher concern: Child guidance
Report finding
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
Correction deadline
August 18, 2023
Correction status
Correction evaluated August 24, 2023
More details
Official Texas risk level
Medium High
Report section
746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting Behavior
Official code
746.2803(4)(C)
View official report
Low concern: Recordkeeping
Report finding
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
Correction deadline
July 6, 2023
Correction status
Correction evaluated July 7, 2023
More details
Official Texas risk level
Low
Report section
746.603(a)(6) - Children's Records - Vision and Hearing Screening
Official code
746.603(a)(6)
View official report
Higher concern: Supervision
Report finding
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
Correction deadline
April 4, 2023
Correction status
Correction evaluated April 28, 2023
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Medium concern: Recordkeeping
Report finding
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
Correction deadline
January 20, 2023
Correction status
Correction evaluated January 19, 2023
More details
Official Texas risk level
Medium Low
Report section
746.303(b) - Report Number of Employees
Official code
746.303(b)
View official report
Higher concern: Background screening
Report finding
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
Official code
745.621(a)(2)
View official report
Higher concern: Supervision
Report finding
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
Correction deadline
November 18, 2022
Correction status
Correction evaluated December 2, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)
Medium concern: Incident records
Report finding
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
Correction deadline
November 18, 2022
Correction status
Correction evaluated December 2, 2022
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
View official report
Higher concern: Background screening
Report finding
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
Correction status
Correction evaluated September 2, 2022
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Child guidance
Report finding
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
Correction deadline
October 7, 2022
Correction status
Correction evaluated October 4, 2022
More details
Official Texas risk level
High
Report section
746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
Official code
746.2805(4)
Higher concern: Child guidance
Report finding
This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.
Correction deadline
October 7, 2022
Correction status
Correction evaluated October 4, 2022
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Medium concern: Recordkeeping
Report finding
At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.
Correction deadline
August 1, 2022
Correction status
Correction evaluated July 20, 2022
More details
Official Texas risk level
Medium
Report section
746.5205(4) - Documentation of Drills
Official code
746.5205(4)
Higher concern: Sleep safety
Report finding
At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.2426 - Infant May Not Sleep in a Restrictive Device
Official code
746.2426
Medium concern: Health or food records
Report finding
At the time of inspection, one child did not have his most current immunization record on file for review.
Correction deadline
August 1, 2022
Correction status
Correction evaluated July 21, 2022
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Higher concern: Transportation
Report finding
At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.
Correction deadline
August 1, 2022
Correction status
Correction evaluated July 21, 2022
More details
Official Texas risk level
Medium High
Report section
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Official code
746.1316(a)
View official report
Higher concern: Child guidance
Report finding
This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
Official code
746.2805(4)
View official report
Medium concern: Health or food records
Report finding
One child was lacking the required health statement.
Correction status
Correction evaluated September 9, 2021
More details
Official Texas risk level
Medium
Report section
746.603(a)(3) - Children's Records - Health Statement
Official code
746.603(a)(3)
Higher concern: Transportation
Report finding
Transportation training is not complete for one driver.
Correction deadline
September 2, 2021
Correction status
Correction evaluated September 14, 2021
More details
Official Texas risk level
Medium High
Report section
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Official code
746.1316(a)
Higher concern: Equipment or readiness
Report finding
One allergy action plan needs a parent signature.
Correction deadline
September 2, 2021
Correction status
Correction evaluated September 9, 2021
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819