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House of Neighborly Service

407 N CALAVERAS, San Antonio, TX 78207-2807

Operation number:
816535
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
49
License effective:
November 18, 2002
Hours:
07:30 AM-05:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2104342301
Email:
Not listed
Website:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 16 available inspections for House of Neighborly Service from July 8, 2022 through June 11, 2026.

10 inspections recorded violations, with 28 recorded violations in total.

The most recent higher-concern violation was on June 11, 2026 and involved hazardous access.

That higher-concern topic showed up in four inspections.

The available reports do not include a later inspection with no recorded violations after that violation.

At a glance

Total inspections
16

4 in last 12 months

Recorded violations
28

3 in last 12 months

Higher-concern violations
20

3 in last 12 months

Repeated topics
3

Last 36 months

Local comparison

16 total inspections vs 12 local median in 78207

Compared to 15 local facilities

Recorded violations per inspection

This provider
1.75
Local median
0.5

Inspections with higher-concern violations

This provider
63%
Local median
25%

Inspections with recorded violations

This provider
63%
Local median
31%

Repeated topics

This provider
3
Local average
1.2

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Health or food records
Report finding
One of six children's records reviewed did not have a current immunization record in their file.
Correction deadline
June 18, 2026
Correction status
Correction evaluated June 17, 2026
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
Higher concern: Hazardous access
Report finding
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Official code
746.3407(12)
View official report
Higher concern: Hazardous access
Report finding
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals
Official code
746.3415(12)
View official report
Higher concern: Supervision
Report finding
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
Correction deadline
August 18, 2025
Correction status
Correction evaluated August 25, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Facility condition
Report finding
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Official code
746.3317(6)
View official report
Medium concern: Staff training
Report finding
One of the five staff files was missing medication training.
Correction deadline
September 6, 2024
Correction status
Correction evaluated September 17, 2024
More details
Official Texas risk level
Medium
Report section
746.1309(f) - Documented Annual Training - Remaining training hour topics
Official code
746.1309(f)
Higher concern: Hazardous access
Report finding
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
Correction deadline
August 30, 2024
Correction status
Correction evaluated September 10, 2024
More details
Official Texas risk level
High
Report section
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Official code
746.3407(12)
Medium concern: Health or food records
Report finding
One of the six children files were missing immunization records at the time of the inspection.
Correction deadline
September 30, 2024
Correction status
Correction evaluated September 4, 2024
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Higher concern: Attendance accountability
Report finding
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
Correction deadline
August 30, 2024
Correction status
Correction evaluated September 10, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Official code
746.1205(a)(2)
View official report
Medium concern: Staff training
Report finding
One of the six staff members is missing 14 hours of annual training for 2022-2023
Correction status
Correction evaluated February 22, 2024
More details
Official Texas risk level
Medium
Report section
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Official code
746.1309(a)
Medium concern: Staff training
Report finding
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
Correction deadline
February 22, 2024
Correction status
Correction evaluated February 21, 2024
More details
Official Texas risk level
Medium
Report section
746.1311(a) - Director Annual Training 30 Hours Required
Official code
746.1311(a)
Higher concern: Equipment or readiness
Report finding
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
Correction status
Correction evaluated January 29, 2024
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
View official report
Higher concern: Equipment or readiness
Report finding
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
Official code
746.5537(a)(3)
Higher concern: Staff training
Report finding
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
Correction status
Correction evaluated March 1, 2023
More details
Official Texas risk level
Medium High
Report section
746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Official code
746.1309(d)
Higher concern: Health or food records
Report finding
Two of the six children files didn't have a current immunization record on file.
Correction deadline
March 8, 2023
Correction status
Correction evaluated February 27, 2023
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
View official report
Higher concern: Equipment or readiness
Report finding
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
Correction deadline
January 9, 2023
Correction status
Correction evaluated January 11, 2023
More details
Official Texas risk level
High
Report section
746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored
Official code
746.4601(5)
View official report
Medium concern: Staff training
Report finding
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
Correction deadline
August 18, 2022
Correction status
Correction evaluated August 22, 2022
More details
Official Texas risk level
Medium
Report section
746.1309(f) - Documented Annual Training - Remaining training hour topics
Official code
746.1309(f)
Higher concern: Equipment or readiness
Report finding
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
Correction deadline
August 1, 2022
Correction status
Correction evaluated July 29, 2022
More details
Official Texas risk level
High
Report section
746.605(12) - Required Admission Information - Emergency Medical Authorization
Official code
746.605(12)
View official report
Higher concern: Hazardous access
Report finding
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3701 - Safety - Areas Free From Hazards
Official code
746.3701
Medium concern: Equipment or readiness
Report finding
The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.4135(b) - Children's Products- Annual Certification
Official code
746.4135(b)
Higher concern: Facility condition
Report finding
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Official code
746.3317(6)
Medium concern: Individual needs and accommodations
Report finding
The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times
Official code
746.2207(c)(4)
Medium concern: Recordkeeping
Report finding
Children files were not available for review.
Correction deadline
July 8, 2022
Correction status
Correction evaluated July 18, 2022
More details
Official Texas risk level
Medium
Report section
746.601(c) - Provide Access to Children's Records - Licensing
Official code
746.601(c)
Higher concern: Recordkeeping
Report finding
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Official code
746.4751(a)
Higher concern: Equipment or readiness
Report finding
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
Correction deadline
August 8, 2022
Correction status
Correction evaluated July 26, 2022
More details
Official Texas risk level
Medium High
Report section
746.5202(3) - Emergency Preparedness Plan - Essential Documentation
Official code
746.5202(3)
Higher concern: Equipment or readiness
Report finding
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
Correction deadline
July 15, 2022
Correction status
Correction evaluated July 18, 2022
More details
Official Texas risk level
High
Report section
746.5319 - Smoke Detectors Testing
Official code
746.5319
Higher concern: Equipment or readiness
Report finding
Both fire extinguishers in the building were last served on February 2019.
Correction deadline
July 22, 2022
Correction status
Correction evaluated July 18, 2022
More details
Official Texas risk level
Medium High
Report section
746.5307(b) - Fire Extinguishers Serviced
Official code
746.5307(b)
Higher concern: Equipment or readiness
Report finding
A current fire inspection was not available for review.
Correction deadline
August 26, 2022
Correction status
Correction evaluated August 23, 2022
More details
Official Texas risk level
High
Report section
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Official code
746.5101(a)