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Cadence Academy

13255 NOEL RD, Dallas, TX 75240-5065

Operation number:
530718
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Dallas
Capacity:
165
License effective:
May 16, 1997
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9727029063
Email:
Not listed
Website:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 41 available inspections for Cadence Academy from October 13, 2021 through August 6, 2026.

18 inspections recorded violations, with 29 recorded violations in total.

The most recent higher-concern violation was on May 20, 2026 and involved hazardous access.

Other violations was a higher-concern topic that showed up in two inspections.

Two later inspections, from June 18, 2026 through August 6, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
41

6 in last 12 months

Recorded violations
29

8 in last 12 months

Higher-concern violations
23

5 in last 12 months

Repeated topics
4

Last 36 months

Local comparison

41 total inspections vs 11 local median in Dallas

Compared to 344 local facilities

Recorded violations per inspection

This provider
0.71
Local median
0.55

Inspections with higher-concern violations

This provider
39%
Local median
25%

Inspections with recorded violations

This provider
44%
Local median
33%

Repeated topics

This provider
4
Local average
1.07

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Medium concern: Administrative posting
Report finding
Classrooms were observed without a scheduled activity plan posted.
Correction deadline
May 22, 2026
Correction status
Correction evaluated June 18, 2026
More details
Official Texas risk level
Medium
Report section
746.401(5) - Posting Requirements - Activity Plans for each group of children in the child care center
Official code
746.401(5)
Medium concern: Individual needs and accommodations
Report finding
The toddler classroom with children under 24 months was observed playing a show on their tablet. This was corrected at inspection when the tablet was turned off by the caregiver.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.2207(a) - Screen Time Activities - Not Used for Under Two
Official code
746.2207(a)
Higher concern: Other violations
Report finding
The toddler and preschool playground was observed to have water on the fixtures causing a hazard for the children playing on them. This was corrected at inspection when the caregiver wiped the fixtures down with a towell.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Official code
746.4751(a)
Higher concern: Hazardous access
Report finding
Playground outlets and outlets in the preschool classrooms were observed with missing outlet covers.
Correction deadline
May 21, 2026
Correction status
Correction evaluated June 18, 2026
More details
Official Texas risk level
Medium High
Report section
746.3701(1) - Safety - Electrical Outlets Covered
Official code
746.3701(1)
Medium concern: Staff training
Report finding
1 of the10 caregivers files reviewed was missing a required training certificate for Preventing and controlling the spread of communicable diseases, including immunizations.
Correction deadline
May 29, 2026
Correction status
Correction evaluated June 18, 2026
More details
Official Texas risk level
Medium
Report section
746.1309(e) - Documented Annual Training- Required Content
Official code
746.1309(e)
Higher concern: Hazardous access
Report finding
A bag was observed on the playground while children were playing with insect repellant botlles accessible to children. This was corrected at inspection when the bag was removed from the playground.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Official code
746.3407(12)
View official report
Higher concern: Transportation
Report finding
The operation's bus binder did not have emergency authorization forms available for review. This was corrected at inspection when the operation made copies of the children's emergency authorization forms and placed them in the binder.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.5617(a)(2) - Required Equipment in Vehicles - Emergency Medical Information
Official code
746.5617(a)(2)
Higher concern: Facility condition
Report finding
A caregiver was observed placing the children's snack on the bare table. This was corrected at inspection when the caregiver placed the food items on a napkin.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Official code
746.3317(6)
View official report
Higher concern: Child guidance
Report finding
A caregiver was observed using harsh language to a child when trying to redirect them from an acitivity.
Correction deadline
March 3, 2025
Correction status
Correction evaluated March 10, 2025
More details
Official Texas risk level
High
Report section
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Official code
746.2805
View official report
Higher concern: Child guidance
Report finding
A caregiver was observed using a harsh tone of voice while grabbing a child.
Correction deadline
February 20, 2025
Correction status
Correction evaluated March 3, 2025
More details
Official Texas risk level
High
Report section
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Official code
746.2805
View official report
Higher concern: Other violations
Report finding
This standard was tasked to be reviewed as part of an investigation and is found to be deficient.
Correction deadline
March 18, 2025
Correction status
Correction evaluated March 3, 2025
More details
Official Texas risk level
Medium High
Report section
746.3407(10) - Center Heated, Lighted and Ventilated Properly
Official code
746.3407(10)
View official report
Higher concern: Child guidance
Report finding
This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, prohibited punishments was used when an employee was observed grabbing children by the arms to lay them down during naptime.
Correction deadline
February 28, 2025
Correction status
Correction evaluated March 3, 2025
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Official code
746.2805(3)
Higher concern: Child guidance
Report finding
This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, it was determined that a caregiver did not use good judgement when laying children down by grabbing them by their arms and laying them down roughly posing the risk of a child being injured.
Correction deadline
February 28, 2025
Correction status
Correction evaluated March 3, 2025
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Medium concern: Health or food records
Report finding
A feeding instruction for one infant in care was not completed as required.
Correction status
Correction evaluated November 4, 2024
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
View official report
Medium concern: Health or food records
Report finding
A feeding instruction for one infant in care was not completed as required.
Correction deadline
October 28, 2024
Correction status
Correction evaluated October 30, 2024
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Higher concern: Equipment or readiness
Report finding
Four children files reviewed did not have the required address for the emergeny contact.
Correction deadline
October 28, 2024
Correction status
Correction evaluated October 30, 2024
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
Higher concern: Sleep safety
Report finding
During the walkthrough, two classrooms were observed with a child blocking the entrance and exit, which was corrected during the inspection.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Official code
746.2909(1)
View official report
Higher concern: Supervision
Report finding
This standard was reviewed as part of an investigation and was found to be deficient. A toddler left in the classroom as their class went outside.
Correction deadline
October 3, 2024
Correction status
Correction evaluated October 24, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Supervision
Report finding
This standard was reviewed as part of an investigation and was found to be deficient. A toddler was able to leave the daycare building and walk into the connecting parking garage and was discovered by a bystander.
Correction deadline
July 25, 2024
Correction status
Correction evaluated August 5, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Equipment or readiness
Report finding
The center did not have a working Carbon monoxide detector.
Correction deadline
December 15, 2023
Correction status
Correction evaluated December 18, 2023
More details
Official Texas risk level
High
Report section
746.5531 - Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System
Official code
746.5531
View official report
Higher concern: Child guidance
Report finding
This standard was evaluated as part of an investigation and was in deficient. During interviews it was determined that a caregiver use inappropriate tone while redirecting the children.
Correction deadline
July 28, 2023
Correction status
Correction evaluated August 14, 2023
More details
Official Texas risk level
High
Report section
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Official code
746.2805(5)
View official report
Higher concern: Child guidance
Report finding
This standard was evaluated as part of an investigation and was in deficient. A caregiver hit children with their hand as a form of discipline.
Correction deadline
May 24, 2023
Correction status
Correction evaluated June 5, 2023
More details
Official Texas risk level
High
Report section
746.2805(1) - Prohibited Punishments - Corporal Punishment
Official code
746.2805(1)
Higher concern: Parent rights
Report finding
The operation did not notify parents of a child who was placed at risk.
Correction deadline
May 24, 2023
Correction status
Correction evaluated June 5, 2023
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Incident records
Report finding
The operation failed to notify childcare regulation within the required timeframe when they were made aware of a situation that placed children at risk.
Correction deadline
May 24, 2023
Correction status
Correction evaluated June 5, 2023
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Medium concern: Health or food records
Report finding
Six infant feeding instruction were not updated.
Correction deadline
January 6, 2023
Correction status
Correction evaluated January 9, 2023
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
View official report
Higher concern: Incident records
Report finding
This standard was evaluated as part of an investigation and was deficient. The operation failed to notify child care regulation within the required timeframe.
Correction deadline
November 21, 2022
Correction status
Correction evaluated December 2, 2022
More details
Official Texas risk level
Medium High
Report section
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Official code
746.305(a)(2)
View official report
Higher concern: Child guidance
Report finding
Caregivers did not demonstrate competency when they did not verify the milk being provided to a infant with a with a documented food allergy was the correct milk.
Correction deadline
May 20, 2022
Correction status
Correction evaluated June 3, 2022
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Supervision
Report finding
One caregiver was seen on their cell phone while children were in the classroom.
Correction deadline
January 10, 2022
Correction status
Correction evaluated January 19, 2022
More details
Official Texas risk level
Medium High
Report section
746.1203(6) - Responsibilities of Caregivers - Free of other activities
Official code
746.1203(6)
View official report
Higher concern: Background screening
Report finding
One caregiver was present prior to receiving their background check determination.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641