DaycareFacts.com
Menu
Back

Creative Hearts Learning Center

840 NORTH BLVD, Universal City, TX 78148-3911

Operation number:
1808745
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
57
License effective:
July 9, 2025
Hours:
06:30 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2103103142
Email:
creativeheartslc@gmail.com
Website:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 10 available inspections for Creative Hearts Learning Center from January 10, 2025 through June 25, 2026.

Five inspections recorded violations, with 19 recorded violations in total.

The most recent higher-concern violation was on January 16, 2026 and involved equipment or readiness.

That higher-concern topic showed up in three inspections.

Three later inspections, from March 19, 2026 through June 25, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
10

4 in last 12 months

Recorded violations
19

4 in last 12 months

Higher-concern violations
17

4 in last 12 months

Repeated topics
4

Last 36 months

Local comparison

10 total inspections vs 15 local median in Bexar County

Compared to 554 local facilities

Recorded violations per inspection

This provider
1.9
Local median
0.6

Inspections with higher-concern violations

This provider
50%
Local median
27%

Inspections with recorded violations

This provider
50%
Local median
33%

Repeated topics

This provider
4
Local average
1.61

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Staff training
Report finding
Two employed staff members have expired CPR certificates.
Correction deadline
January 22, 2026
Correction status
Correction evaluated January 23, 2026
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(4)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
Official code
746.1301(a)(4)(A)
Higher concern: Staff training
Report finding
Two employed staff members have expired first aid certificates.
Correction deadline
January 22, 2026
Correction status
Correction evaluated January 23, 2026
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
Official code
746.1301(a)(3)(A)
Higher concern: Health or food records
Report finding
One child's file did not have immunizations available to review.
Correction deadline
January 21, 2026
Correction status
Correction evaluated February 2, 2026
More details
Official Texas risk level
High
Report section
746.613(a) - Required Immunizations
Official code
746.613(a)
Higher concern: Equipment or readiness
Report finding
The back gate leading to the big playground had a strap around its entrance because the latch was broken, preventing the gate door from opening.
Correction status
Correction evaluated January 23, 2026
More details
Official Texas risk level
Medium High
Report section
746.4309 - Fenced Outdoor Activity Space -Gates Locked
Official code
746.4309
View official report
Higher concern: Health or food records
Report finding
While reviewing children's files, one out of seven was missing immunization records.
Correction deadline
June 27, 2025
Correction status
Correction evaluated July 1, 2025
More details
Official Texas risk level
High
Report section
746.613(a) - Required Immunizations
Official code
746.613(a)
Higher concern: Equipment or readiness
Report finding
Three out of seven children files reviewed did not have an emergency contact other than a parent.
Correction deadline
June 27, 2025
Correction status
Correction evaluated July 1, 2025
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
View official report
Higher concern: Background screening
Report finding
A staff member who had direct access to children in care did not have a background check from the CBCU regarding the persons eligibility. Note: This was corrected at inspection when staff member was sent home.
Correction deadline
April 23, 2025
Correction status
Correction evaluated May 6, 2025
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Medium concern: Health or food records
Report finding
Feeding instructions for three infants who received formula were not dated or signed by parent or health-care professional.
Correction deadline
April 11, 2025
Correction status
Correction evaluated April 23, 2025
More details
Official Texas risk level
Medium
Report section
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Official code
746.2421(a)
Higher concern: Facility condition
Report finding
One of two infant rooms did not have a handwashing sink.
Correction deadline
April 16, 2025
Correction status
Correction evaluated April 23, 2025
More details
Official Texas risk level
Medium High
Report section
746.2405(4) - Infant Care Area Furnishings and Equipment - Hand-washing Sink
Official code
746.2405(4)
Higher concern: Sleep safety
Report finding
The operation was using two bassinets in the infant classroom. Note: This was corrected at inspection when bassinets were removed from the infant classroom.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2405(2) - Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
Official code
746.2405(2)
Medium concern: Licensing compliance
Report finding
The operation did not notify licensing when the infant classroom was reduced and changed into two classrooms. Note: This was corrected at inspection when the operation notified licensing inspector of the change of infant space.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.301(2) - Notification of Change in Space
Official code
746.301(2)
Higher concern: Hazardous access
Report finding
A fan located on a shelf of a classroom was not mounted.
Correction deadline
April 9, 2025
Correction status
Correction evaluated April 23, 2025
More details
Official Texas risk level
Medium High
Report section
746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
Official code
746.3701(3)
View official report
Higher concern: Other violations
Report finding
The carpeting of the floors in classrooms 4, 5, 6 and 7 had multiple stains on the carpet.
Correction deadline
January 17, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
Medium High
Report section
746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Official code
746.3407(9)
Higher concern: Facility condition
Report finding
The operation did not have documentation of a sanitation inspection being conducted at the operation.
Correction deadline
January 17, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
Medium High
Report section
746.3401(a) - Annual Sanitation Inspection
Official code
746.3401(a)
Higher concern: Equipment or readiness
Report finding
The operation did not have documentation of a fire inspection being conducted at the operation.
Correction deadline
January 17, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
High
Report section
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Official code
746.5101(a)
Higher concern: Equipment or readiness
Report finding
The exit gate located on the large playground area was less then four feet in height.
Correction deadline
January 22, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
Medium High
Report section
746.4305 - Fenced Outdoor Activity Space
Official code
746.4305
Higher concern: Equipment or readiness
Report finding
The operation did not have an emergency preparedness plan for review.
Correction deadline
January 17, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
High
Report section
746.501(a)(24) - Written Operational Policies - Emergency Preparedness Plans
Official code
746.501(a)(24)
Higher concern: Equipment or readiness
Report finding
Play equipment (sitting spinner and air plane rocker) on the large playground did not meet the required use zone of 6 feet.
Correction deadline
January 24, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
Medium High
Report section
746.4813(a) - Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
Official code
746.4813(a)
Higher concern: Hazardous access
Report finding
The large playground had plastic pipes, tires and wood edging on the playground and there was an 8 inch gap in the fencing next to the exit gate. The toddler playground had an air conditioner unit that was accessible.
Correction deadline
January 17, 2025
Correction status
Correction evaluated January 27, 2025
More details
Official Texas risk level
Medium High
Report section
746.3701 - Safety - Areas Free From Hazards
Official code
746.3701