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The Pillars Christian Learning Center

2501 HICKOX RD, Rowlett, TX 75089-2704

Operation number:
1803125
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Dallas
Capacity:
258
License effective:
November 4, 2024
Hours:
06:30 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9724127036
Email:
Not listed
Website:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 20 available inspections for The Pillars Christian Learning Center from September 17, 2024 through December 9, 2025.

Nine inspections recorded violations, with 11 recorded violations in total.

The most recent higher-concern violation was on November 5, 2025 and involved child guidance.

That higher-concern topic showed up in two inspections.

A later inspection showed no recorded violations, but the records do not say whether it was a formal follow-up.

At a glance

Total inspections
20

3 in last 12 months

Recorded violations
11

2 in last 12 months

Higher-concern violations
10

2 in last 12 months

Repeated topics
3

Last 36 months

Local comparison

20 total inspections vs 3.5 local median in 75089

Compared to 16 local facilities

Recorded violations per inspection

This provider
0.55
Local median
0.33

Inspections with higher-concern violations

This provider
45%
Local median
17%

Inspections with recorded violations

This provider
45%
Local median
17%

Repeated topics

This provider
3
Local average
0.25

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Staff training
Report finding
2 of the 10 staff files reviewed had CPR/ Frist Aid training that did not have a skills portion conducted.
Correction deadline
December 3, 2025
Correction status
Correction evaluated December 9, 2025
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Official code
746.1315(b)(1)
View official report
Higher concern: Child guidance
Report finding
A caregiver told children scary Halloween stories.
Correction deadline
December 2, 2025
Correction status
Correction evaluated December 9, 2025
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Supervision
Report finding
This standard was found to be deficient. A child left their classroom and was unattended in the hallway for around 2 minutes.
Correction deadline
June 20, 2025
Correction status
Correction evaluated June 24, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Child guidance
Report finding
This standard was found to be deficient. Caregivers admitted to using inappropriate language and raised voices in a classroom around children. Another caregiver admitted to sending the labeled bottles home to the incorrect child.
Correction deadline
June 20, 2025
Correction status
Correction evaluated June 24, 2025
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Transportation
Report finding
Three drivers and the director need to complete the 2 hours of transportation safety training.
Correction deadline
June 19, 2025
Correction status
Correction evaluated June 20, 2025
More details
Official Texas risk level
Medium High
Report section
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Official code
746.1316(a)
Low concern: Staff training
Report finding
One caregiver was missing the pre-employment affidavit. This was corrected at inspection.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Low
Report section
746.1105(4) - Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
Official code
746.1105(4)
Higher concern: Staff-to-child ratio
Report finding
One caregiver was observed with 19 children with a specified age group of 3 years old.
Correction deadline
May 5, 2025
Correction status
Correction evaluated May 29, 2025
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
Higher concern: Staff-to-child ratio
Report finding
Two caregivers were observed with 11 infants 6m-14m.
Correction deadline
May 5, 2025
Correction status
Correction evaluated May 29, 2025
More details
Official Texas risk level
Medium High
Report section
746.1609 - Maximum Group Size 13 or More Children
Official code
746.1609
View official report
Higher concern: Supervision
Report finding
Child left unattended in the classroom for approximately one minute.
Correction deadline
May 5, 2025
Correction status
Correction evaluated May 29, 2025
More details
Official Texas risk level
Medium High
Report section
746.1203(4) - Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
Official code
746.1203(4)
View official report
Higher concern: Equipment or readiness
Report finding
The operation did not have the proper amout of loose fill in fall zone areas.
Correction deadline
October 9, 2024
Correction status
Correction evaluated October 22, 2024
More details
Official Texas risk level
Medium High
Report section
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Official code
746.4907(d)
View official report
Higher concern: Supervision
Report finding
This standard was reviewed as part of an investigation and found to be deficient. A child was left unsupervised in a hallway.
Correction deadline
October 15, 2024
Correction status
Correction evaluated October 22, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)