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Kiddie Academy of Mercer Crossing

12800 MERCER PKWY, Farmers Branch, TX 75234

Operation number:
1786525
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Dallas
Capacity:
239
License effective:
April 15, 2024
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9726400786
Email:
mercercrossing@kiddieacademy.net

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 30 available inspections for Kiddie Academy of Mercer Crossing from October 6, 2023 through July 16, 2026.

Nine inspections recorded violations, with 17 recorded violations in total.

The most recent higher-concern violation was on May 18, 2026 and involved supervision.

That higher-concern topic showed up in three inspections.

Five later inspections, from May 22, 2026 through July 16, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
30

15 in last 12 months

Recorded violations
17

8 in last 12 months

Higher-concern violations
11

6 in last 12 months

Repeated topics
4

Last 36 months

Local comparison

30 total inspections vs 10.5 local median in 75234

Compared to 14 local facilities

Recorded violations per inspection

This provider
0.57
Local median
0.59

Inspections with higher-concern violations

This provider
23%
Local median
22%

Inspections with recorded violations

This provider
30%
Local median
32%

Repeated topics

This provider
4
Local average
0.79

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Supervision
Report finding
Through investigation, it was determined that a child was left alone in a classroom.
Correction deadline
June 3, 2026
Correction status
Correction evaluated June 11, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Background screening
Report finding
A person with a pending background check status was observed to be in a classroom with children during naptime.
Correction deadline
March 17, 2026
Correction status
Correction evaluated March 30, 2026
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Supervision
Report finding
Through investigation it was determined that a child was left unsupervised in class.
Correction deadline
March 6, 2026
Correction status
Correction evaluated March 17, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Incident records
Report finding
Through investigation, it was determined that an incident was not reported to CCR as required.
Correction deadline
March 6, 2026
Correction status
Correction evaluated March 17, 2026
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Higher concern: Equipment or readiness
Report finding
A food allergy emergency plan was not present in the file of a child who was identified as having a food allergy.
Correction deadline
February 26, 2026
Correction status
Correction evaluated February 24, 2026
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
Higher concern: Health or food records
Report finding
Two child files were observed to be in need of updated immunization recrods.
Correction deadline
February 26, 2026
Correction status
Correction evaluated March 24, 2026
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
Medium concern: Health or food records
Report finding
Four infants in care were lacking current signed feeding instructions.
Correction deadline
February 26, 2026
Correction status
Correction evaluated February 24, 2026
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Medium concern: Recordkeeping
Report finding
Two staff files were observed to be missing a Preemployment Affidavit (Form 2985).
Correction deadline
February 12, 2026
Correction status
Correction evaluated February 24, 2026
More details
Official Texas risk level
Medium Low
Report section
746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)
Official code
746.901(4)
View official report
Medium concern: Facility condition
Report finding
A current health inspection report was not available at the time of inspection,
Correction deadline
May 7, 2025
Correction status
Correction evaluated May 12, 2025
More details
Official Texas risk level
Medium
Report section
746.801(12) - Required Records Maintained and Made Available - Sanitation Inspection Report
Official code
746.801(12)
View official report
Higher concern: Supervision
Report finding
A caregiver allowed a child to remain in the bathroom alone, where the child could not be seen. placing the child at risk of harm.
Correction deadline
January 29, 2025
Correction status
Correction evaluated February 7, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Staff training
Report finding
One caregiver file was observed to be without documentation of orientation training.
Correction deadline
January 29, 2025
Correction status
Correction evaluated February 7, 2025
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Official code
746.1301(a)(1)(A)
Higher concern: Child guidance
Report finding
A caregiver was observed on video recording using inappropriate discipline, including grabbing, poking, and yelling at children.
Correction deadline
January 29, 2025
Correction status
Correction evaluated February 7, 2025
More details
Official Texas risk level
High
Report section
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Official code
746.2805
View official report
Medium concern: Health or food records
Report finding
One infant did not have a current feeding instruction document in the classroom signed by the parent for the month of September 2024.
Correction deadline
September 20, 2024
Correction status
Correction evaluated September 19, 2024
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Higher concern: Equipment or readiness
Report finding
The operation did not have a log verifying that the carbon monoxide detector is being checked monthly. The Director purchased a battery operated detector that can be monitored monthly, and ran a test and logged the test on a form during the inspection.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
Official code
746.5537(a)(2)
Medium concern: Recordkeeping
Report finding
The operation did not have a record verifying monthly checks of the equipment and surfacing material for normal wear and tear, broken or missing parts, debris or foreign objects, drainage problems, or other hazards. The operation Designee completed a check of the play area in detail and documented the findings during the inspection.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Official code
746.4751(b)
View official report
Higher concern: Sleep safety
Report finding
Based on the information obtained, it was determined that a child was being left in restrictive devices for longer than the 15 minutes allowed.
Correction deadline
April 22, 2024
Correction status
Correction evaluated May 3, 2024
More details
Official Texas risk level
High
Report section
746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Official code
746.2417(2)(B)
View official report
Medium concern: Recordkeeping
Report finding
The operation failed to report the number of employees left in 2023 by the deadline of 1/15/24.
Correction deadline
January 20, 2024
Correction status
Correction evaluated January 22, 2024
More details
Official Texas risk level
Medium Low
Report section
746.303(b) - Report Number of Employees
Official code
746.303(b)