Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
218
License effective:
March 25, 2024
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2149457997
Email:
n.eagle.ccpm@gmail.com
Website:
Not listed
Inspection snapshot
Questions worth asking
The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.
Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.
Summary
This summary covers 33 available inspections for Pointe Academy from August 24, 2023 through July 7, 2026.
Eight inspections recorded violations, with 18 recorded violations in total.
The most recent higher-concern violation was on June 9, 2026 and involved facility condition.
Supervision was a higher-concern topic that showed up in four inspections.
Three later inspections, from June 11, 2026 through July 7, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.
At a glance
Total inspections
33
13 in last 12 months
Recorded violations
18
9 in last 12 months
Higher-concern violations
17
9 in last 12 months
Repeated topics
4
Last 36 months
Local comparison
33 total inspections vs 15 local median in 75071
Compared to 29 local facilities
Recorded violations per inspection
This provider
0.55
Local median
0.39
0.55This provider
0.39Local median
Inspections with higher-concern violations
This provider
24%
Local median
22%
24%This provider
22%Local median
Inspections with recorded violations
This provider
24%
Local median
26%
24%This provider
26%Local median
Repeated topics
This provider
4
Local average
0.79
4This provider
0.79Local average
Repeated topics
Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.
Equipment or readiness
Appeared across 2 inspections, with 4 recorded violations.
During the investigation video was reviewed which showed that after a caregiver changed a child's diaper the caregiver set the child on the ground to play and did not ensure that a child had washed their hands.
Correction deadline
June 29, 2026
Correction status
Correction evaluated July 7, 2026
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
Higher concern: Supervision
Report finding
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in the restroom of a classroom while they took the rest of the class outside on the playground. The child was left alone in the restroom for approximately 15 minutes before being found by another caregiver.
Correction deadline
June 29, 2026
Correction status
Correction evaluated July 7, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Facility condition
Report finding
During the investigation video was reviewed which showed that a caregiver did not wash their hands after diapering a child.
Correction deadline
June 29, 2026
Correction status
Correction evaluated July 7, 2026
More details
Official Texas risk level
Medium High
Report section
746.3415(4) - Employee Handwashing After Diapering a Child
A child was not guided to wash their hands with soap and running water after a diaper change but instead the child was guided to engage in a table activity. When CCR inspector brought hand washing to their attention, the caregiver guided the child to the hand washing sink to wash the child's hands with soap and running water.
Correction deadline
February 20, 2026
Correction status
Correction evaluated February 25, 2026
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
Higher concern: Staff-to-child ratio
Report finding
A caregiver was observed supervising 14 children ranging from 17 months to 2 years with a Specified Age Group of 18 to 23 months. The ratio for 18 to 23 months is 9:1. The director corrected the deficiency during the inspection by adding a second qualified caregiver in the class to mitigate risk.
Correction deadline
February 20, 2026
Correction status
Correction evaluated February 25, 2026
More details
Official Texas risk level
Medium High
Report section
746.1609 - Maximum Group Size 13 or More Children
Official code
746.1609
Higher concern: Facility condition
Report finding
A caregiver did not wash hands with soap and running water after changing a child's diaper but instead guided the child to enage in a table activity. When CCR inspector brought hand washing to her attention, the caregiver washed their hands with soap and running water.
Correction deadline
February 20, 2026
Correction status
Correction evaluated February 25, 2026
More details
Official Texas risk level
Medium High
Report section
746.3415(4) - Employee Handwashing After Diapering a Child
This standard was evaluated as part of the investigation and was found to be deficient. Three children were unsupervised in a classroom when two of the children exited through a fire door to a sidewalk on the outside of the building.
Correction deadline
January 6, 2026
Correction status
Correction evaluated January 9, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(5) - Responsibilities of Caregivers - Intervene to ensure each child's safety
Official code
746.1205(a)(5)
Higher concern: Child guidance
Report finding
This standard was evaluated as part of the investigation and was found to be deficient. When one caregiver saw three children running away from the group while the caregiver was supervising the group with another caregiver, the caregiver did not show good judgement when the caregiver did not run after the children which resulted in the caregiver losing sight of the children.
Correction deadline
January 6, 2026
Correction status
Correction evaluated January 9, 2026
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
This standard was evaluated for investigation and was found to be deficient. Through review of video and staff interviews, it was determined a child was left unsupervised in a classroom for one minute and 3 seconds.
Correction deadline
January 2, 2026
Correction status
Correction evaluated January 9, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
This standard was evaluated as part of an investigation and was found to be deficient. Through interviews with staff and review of video, it was determined a caregiver grabbed a child's forearm with one hand and pulled the child away from an area when a child was not moving away from the area on their own.
Correction deadline
October 31, 2024
Correction status
Correction evaluated November 12, 2024
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
This standard was evaluated as part of the investigation and was found to be deficient. When a child was left unattended in a hallway on 5/28/2024, the parents of the child were not notified until 5/29/2024.
Correction deadline
June 17, 2024
Correction status
Correction evaluated June 19, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Supervision
Report finding
This standard was evaluated as part of the investigation and was found to be deficient. Through interviews with staff and review of video, it was determined that when a caregiver took a group of children outside, the caregiver left one child from the group in an inside hallway for approximately one minute.
Correction deadline
June 17, 2024
Correction status
Correction evaluated June 19, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity