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Eldorado Parkway KinderCare

11880 LEGACY DR., Frisco, TX 75033

Operation number:
1726295
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
165
License effective:
April 7, 2022
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
4695794171
Email:
eldoradoparkway@kindercare.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 24 available inspections for Eldorado Parkway KinderCare from September 28, 2021 through January 5, 2026.

14 inspections recorded violations, with 36 recorded violations in total.

The most recent recorded violation was on January 5, 2026 and involved staff training.

Health or food records was a higher-concern topic that showed up in two inspections.

The available reports do not include a later inspection with no recorded violations after that violation.

At a glance

Total inspections
24

3 in last 12 months

Recorded violations
36

8 in last 12 months

Higher-concern violations
22

2 in last 12 months

Repeated topics
3

Last 36 months

Local comparison

24 total inspections vs 15 local median in 75033

Compared to 29 local facilities

Recorded violations per inspection

This provider
1.5
Local median
1.3

Inspections with higher-concern violations

This provider
50%
Local median
36%

Inspections with recorded violations

This provider
58%
Local median
50%

Repeated topics

This provider
3
Local average
2.45

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Medium concern: Staff training
Report finding
10 staff files were reviewed during today's inspection. Remaining trainings still need to be provided for the five staff.
Correction deadline
March 19, 2026
Correction status
Correction evaluated April 8, 2026
More details
Official Texas risk level
Medium
Report section
746.1311(a) - Director Annual Training 30 Hours Required
Official code
746.1311(a)
Medium concern: Staff training
Report finding
10 staff files were reviewed during today's inspection. Remaining trainings still need to be provided for the five staff.
Correction deadline
March 19, 2026
Correction status
Correction evaluated April 8, 2026
More details
Official Texas risk level
Medium
Report section
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Official code
746.1309(a)
View official report
Medium concern: Staff training
Report finding
10 staff files were reviewed during today's inspection. Current annual trainings are needed for 5 staff members.
Correction deadline
November 24, 2025
Correction status
Correction evaluated January 5, 2026
More details
Official Texas risk level
Medium
Report section
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Official code
746.1309(a)
Higher concern: Supervision
Report finding
A staff member in the infant room was sleeping while an infant was in their lap.
Correction deadline
October 23, 2025
Correction status
Correction evaluated November 6, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Medium concern: Staff training
Report finding
Current annual trainings are needed for director.
Correction deadline
November 24, 2025
Correction status
Correction evaluated January 5, 2026
More details
Official Texas risk level
Medium
Report section
746.1311(a) - Director Annual Training 30 Hours Required
Official code
746.1311(a)
Low concern: Health or food records
Report finding
10 child files were reviewed. 4 children needed health statements for their child file. Health statements are still needed for two children.
Correction deadline
November 14, 2025
Correction status
Correction evaluated December 30, 2025
More details
Official Texas risk level
Low
Report section
746.611(a)(1) - Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Official code
746.611(a)(1)
Medium concern: Recordkeeping
Report finding
A copy of 1 staff member's id is needed for personnel file.
Correction deadline
October 30, 2025
Correction status
Correction evaluated November 7, 2025
More details
Official Texas risk level
Medium
Report section
746.901(9) - Required Personnel Records - Photo Identification
Official code
746.901(9)
Higher concern: Health or food records
Report finding
10 child files reviewed during today's inspection. 1 child needs an updated immunization record. 2 children need immunization records for file.
Correction deadline
November 6, 2025
Correction status
Correction evaluated November 7, 2025
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
Higher concern: Incident records
Report finding
This standard was evaluated for this investigation. Based on the information received, the operation didn't report that a handgun was found in an infant's diaper bag as required by the minimum standards.
Correction deadline
July 17, 2025
Correction status
Correction evaluated August 1, 2025
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Higher concern: Sleep safety
Report finding
An infant in the Infant 1 classroom was observed sleeping in a crib with the infant's headband covering the infants nose, eyes and part of mouth.
Correction deadline
March 12, 2025
Correction status
Correction evaluated March 26, 2025
More details
Official Texas risk level
High
Report section
746.2429 - Covering Infant's Head or Crib
Official code
746.2429
Medium concern: Recordkeeping
Report finding
Extreme weather criteria needs be added to operational policies.
Correction status
Correction evaluated March 26, 2025
More details
Official Texas risk level
Medium
Report section
746.501(a)(18)(F) - Written Operational Policies - Criteria for Extreme Weather
Official code
746.501(a)(18)(F)
Medium concern: Recordkeeping
Report finding
The type of physial activities both structured and unstructured need to be added to policies.
Correction status
Correction evaluated March 26, 2025
More details
Official Texas risk level
Medium
Report section
746.501(a)(18)(C) - Written Operational Policies - Type of Physical Activity
Official code
746.501(a)(18)(C)
View official report
Medium concern: Staff training
Report finding
5 staff members need to completing the following trainings in this section: emergency preparedness, communicable disease/immunization, preventing, controlling and responding to emergencies due to food or allergic reaction, building and physical premises safety and handling, storing and disposing hazardous materials.
Correction deadline
April 26, 2024
Correction status
Correction evaluated May 31, 2024
More details
Official Texas risk level
Medium
Report section
746.1309(e) - Documented Annual Training- Required Content
Official code
746.1309(e)
Medium concern: Staff training
Report finding
The director needs to complete the following trainings in this section: emergency preparedness, communicable disease/immunization, preventing, controlling and responding to emergencies due to food or allergic reaction, building and physical premises safety and handling, storing and disposing hazardous materials.
Correction deadline
April 26, 2024
Correction status
Correction evaluated May 31, 2024
More details
Official Texas risk level
Medium
Report section
746.1311(e) - Director Annual Training - Additional required topics
Official code
746.1311(e)
Medium concern: Staff training
Report finding
3 staff members need to complete abuse/neglect training.
Correction deadline
April 26, 2024
Correction status
Correction evaluated April 30, 2024
More details
Official Texas risk level
Medium
Report section
746.1309(c) - Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
Official code
746.1309(c)
Medium concern: Staff training
Report finding
6 hours of training is needed in one or more of these topics: child growth and development, guidance and discipline, age-appropriate curriculum and teacher-child interaction.
Correction deadline
April 26, 2024
Correction status
Correction evaluated May 31, 2024
More details
Official Texas risk level
Medium
Report section
746.1309(b) - Documented Annual Training - 6 Hours of annual training required
Official code
746.1309(b)
Medium concern: Health or food records
Report finding
Updated immunization records are needed for 4 children that are enrolled at the operation.
Correction deadline
April 26, 2024
Correction status
Correction evaluated April 30, 2024
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Higher concern: Equipment or readiness
Report finding
Plan for one child in care needs the parent's and physician's signature.
Correction deadline
April 26, 2024
Correction status
Correction evaluated April 30, 2024
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
Higher concern: Facility condition
Report finding
It was observed during today's walk through that a caregiver didn't wash children's hands after a diaper change.
Correction deadline
June 29, 2023
Correction status
Correction evaluated June 28, 2023
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
Higher concern: Child guidance
Report finding
Based on the information received during the investigation the caregiver failed to use positive methods of discipline when trying to instruct the child to clean up toys in the classroom.
Correction deadline
July 10, 2023
Correction status
Correction evaluated August 2, 2023
More details
Official Texas risk level
Medium High
Report section
746.2803(4) - Discipline - Positive Methods of Discipline and Guidance
Official code
746.2803(4)
Higher concern: Background screening
Report finding
A caregiver in direct contact with children was present at the operation doesn't have a background check.
Correction status
Correction evaluated June 16, 2023
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Higher concern: Facility condition
Report finding
It was observed during today's walk through that a caregiver didn't wash children's hands after a diaper change.
Correction deadline
June 29, 2023
Correction status
Correction evaluated June 28, 2023
More details
Official Texas risk level
Medium High
Report section
746.3415(4) - Employee Handwashing After Diapering a Child
Official code
746.3415(4)
View official report
Higher concern: Facility condition
Report finding
Alarms in two of the classrooms aren't properly working or attached to the exit doors in the classroom.
Correction deadline
March 15, 2023
Correction status
Correction evaluated April 14, 2023
More details
Official Texas risk level
Medium High
Report section
746.3407 - Maintenance of Building, Grounds and Equipment
Official code
746.3407
View official report
Higher concern: Equipment or readiness
Report finding
Operation doesn't have documentation of receint fire inspection.
Correction deadline
October 25, 2022
Correction status
Correction evaluated October 17, 2022
More details
Official Texas risk level
Medium High
Report section
746.5103 - Documentation of Fire Inspection
Official code
746.5103
Higher concern: Child guidance
Report finding
A child two years of age was observed in a classroom with children as old as five years of age during today's inspection.
Correction deadline
June 21, 2022
Correction status
Correction evaluated July 8, 2022
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Incident records
Report finding
A child walked out of the building through a classroom exit leading to the parking lot while in care on 6/17/2022 and 6/20/2022. The operation didn't report the second incident on 6/20/2022 to licensing.
Correction deadline
June 21, 2022
Correction status
Correction evaluated July 8, 2022
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Background screening
Report finding
The director was present at the operation on June 20th prior to background results being received that afternoon.
Correction status
Correction evaluated June 21, 2022
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Higher concern: Supervision
Report finding
A child walked out of the operation through a classroom exit door leading to the operation's parking lot. The caregiver didn't know that the child had walked out of the operation until alerted by children in the classroom.
Correction status
Correction evaluated July 11, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)
Higher concern: Licensing compliance
Report finding
Based on the information received during the investigation caregivers have been providing over ten hours of direct child care during a 24-hour period.
Correction deadline
July 7, 2022
Correction status
Correction evaluated July 8, 2022
More details
Official Texas risk level
High
Report section
746.1003(5) - Director Responsibilities - Direct Care for No More Than 10 Hours
Official code
746.1003(5)
Higher concern: Licensing compliance
Report finding
Licensing wasn't notified that former Director Sydney Alexander is no longer at the operation.
Correction deadline
June 15, 2022
Correction status
Correction evaluated June 21, 2022
More details
Official Texas risk level
Medium High
Report section
746.303(a)(4) - Report Change in Director
Official code
746.303(a)(4)
Higher concern: Facility condition
Report finding
Caregiver in the Discovery Preschool 1 room didn't wash child's hand after change.
Correction deadline
June 14, 2022
Correction status
Correction evaluated June 21, 2022
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
Higher concern: Sleep safety
Report finding
One infant less than 12 months of age was observed napping with a pacifier attached to the infant's clothing.
Correction deadline
June 14, 2022
Correction status
Correction evaluated June 21, 2022
More details
Official Texas risk level
High
Report section
746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
Official code
746.2415(b)
Higher concern: Child guidance
Report finding
A 10 year old child was observed in the Discovery Preschool 1 classroom with children 3 and 4 years of age. Staff did not use good judgement when placing an older child in this classroom.
Correction deadline
June 14, 2022
Correction status
Correction evaluated July 8, 2022
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Background screening
Report finding
Director was present at the operation and in direct contact with children prior to a background check.
Correction status
Correction evaluated June 15, 2022
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Equipment or readiness
Report finding
Two children with a diagnosed severe food allergy need a parent's signature on their food allergy emergency plan.
Correction deadline
December 13, 2021
Correction status
Correction evaluated December 2, 2021
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
View official report
Medium concern: Individual needs and accommodations
Report finding
Promotion of physical activities needs to be added to operational policies.
Correction status
Correction evaluated October 5, 2021
More details
Official Texas risk level
Medium
Report section
746.501(a)(18) - Written Operational Policies - Promotion of Physical Activity
Official code
746.501(a)(18)