Recorded violations per inspection
- This provider
- 2.45
- Local median
- 0.55
The Parent Helper Daycare & Learning Center
3939 S POLK ST STE 110, Dallas, TX 75224-4421
- Operation number:
- 1701395
- Type:
- Licensed Center
- Status:
- Active (Y)
- Records checked:
- August 22, 2026
Additional info
- Source:
- Texas Health and Human Services Child Care Regulation
- County:
- Dallas
- Capacity:
- 50
- License effective:
- June 30, 2020
- Hours:
- 06:00 AM-06:30 PM
- Days:
- Mon,Tue,Wed,Thu,Fri
- Phone:
- 2142723822
- Email:
- jamellvincent@yahoo.com
- Website:
- Not listed
Inspection snapshot
Questions worth asking
The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.
Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.
Summary
This summary covers 20 available inspections for The Parent Helper Daycare & Learning Center from May 18, 2022 through July 10, 2026.
13 inspections recorded violations, with 49 recorded violations in total.
The most recent higher-concern violation was on June 25, 2026 and involved sleep safety.
That higher-concern topic showed up in three inspections.
A later inspection showed no recorded violations, but the records do not say whether it was a formal follow-up.
At a glance
- Total inspections
- 20
- Recorded violations
- 49
- Higher-concern violations
- 35
- Repeated topics
- 7
5 in last 12 months
7 in last 12 months
6 in last 12 months
Last 36 months
Local comparison
20 total inspections vs 12 local median in 75224
Compared to 15 local facilities
Inspections with higher-concern violations
- This provider
- 55%
- Local median
- 25%
Inspections with recorded violations
- This provider
- 65%
- Local median
- 27%
Repeated topics
- This provider
- 7
- Local average
- 1.67
Repeated topics
Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.
Recordkeeping
Appeared across 3 inspections, with 4 recorded violations.
February 28, 2024August 18, 2025January 16, 2026Facility condition
Appeared across 2 inspections, with 4 recorded violations.
February 28, 2024August 18, 2025Staff-to-child ratio
Appeared across 4 inspections, with 4 recorded violations.
February 28, 2024April 8, 2024September 18, 2024November 24, 2025Equipment or readiness
Appeared across 2 inspections, with 3 recorded violations.
February 28, 2024March 11, 2024Sleep safety
Appeared across 2 inspections, with 3 recorded violations.
September 18, 2024June 25, 2026Transportation
Appeared across 2 inspections, with 3 recorded violations.
February 28, 2024June 25, 2026Supervision
Appeared across 2 inspections, with 2 recorded violations.
November 24, 2025June 25, 2026Inspection history
Available inspection history. Select a violation topic for more info.
No recorded violations in this report
Higher concern: Transportation
- Report finding
- A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.
- Correction deadline
- June 25, 2026
- Correction status
- Correction evaluated July 10, 2026
More details
- Official Texas risk level
- Medium High
- Report section
- 746.5607(d) - Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat
- Official code
- 746.5607(d)
Higher concern: Sleep safety
- Report finding
- A child was observed asleep in a highchair.
- Correction deadline
- June 25, 2026
- Correction status
- Correction evaluated July 10, 2026
More details
- Official Texas risk level
- Medium High
- Report section
- 746.2905(2) - Children Not Required to Sleep - May Not Confine in a Restrictive Device
- Official code
- 746.2905(2)
Higher concern: Supervision
- Report finding
- A child was observed asleep in a room alone.
- Correction deadline
- June 25, 2026
- Correction status
- Correction evaluated July 10, 2026
More details
- Official Texas risk level
- High
- Report section
- 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
- Official code
- 746.1205(a)(4)
Higher concern: Transportation
- Report finding
- An individual who did not have current transportation training transported children in care of the operation to a field trip destination.
- Correction deadline
- June 25, 2026
- Correction status
- Correction evaluated July 10, 2026
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
- Official code
- 746.1316(a)
Medium concern: Recordkeeping
- Report finding
- Annual report has not been completed and submitted by required due date.
- Correction deadline
- January 21, 2026
- Correction status
- Correction evaluated January 23, 2026
More details
- Official Texas risk level
- Medium Low
- Report section
- 746.303(b) - Report Number of Employees
- Official code
- 746.303(b)
Higher concern: Supervision
- Report finding
- An infant was observed wandering off outside to the infant room during the inspection.
- Correction status
- Completed at time of inspection
More details
- Official Texas risk level
- High
- Report section
- 746.2401(7) - Basic Requirements for Infants - Never Unsupervised
- Official code
- 746.2401(7)
Higher concern: Staff-to-child ratio
- Report finding
- Caregiver in the infant room was observed supervising seven infant children.
- Correction status
- Completed at time of inspection
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1601 - Child/ Caregiver Ratio - 13 or More Children
- Official code
- 746.1601
No recorded violations in this report
Higher concern: Staff training
- Report finding
- Two staff files do not have current pediatric CPR training.
- Correction deadline
- September 3, 2025
- Correction status
- Correction evaluated August 26, 2025
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
- Official code
- 746.1315(b)
Higher concern: Facility condition
- Report finding
- Shelving and furniture in the infant classroom appears stained and soiled.
- Correction deadline
- August 25, 2025
- Correction status
- Correction evaluated August 26, 2025
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3407 - Maintenance of Building, Grounds and Equipment
- Official code
- 746.3407
Medium concern: Recordkeeping
- Report finding
- Fire drills were not documented for the months of June and July.
- Correction deadline
- August 21, 2025
- Correction status
- Correction evaluated September 5, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.5205(4) - Documentation of Drills
- Official code
- 746.5205(4)
No recorded violations in this report
No recorded violations in this report
No recorded violations in this report
Higher concern: Sleep safety
- Report finding
- There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
- Correction deadline
- September 30, 2024
- Correction status
- Correction evaluated October 7, 2024
More details
- Official Texas risk level
- High
- Report section
- 746.2411(2)(G) - Safety Requirements for Play Yards - Size of Mesh Openings
- Official code
- 746.2411(2)(G)
Higher concern: Sleep safety
- Report finding
- One crib in the 0-11 month classroom does not have a snugly fitting mattress.
- Correction deadline
- September 30, 2024
- Correction status
- Correction evaluated October 7, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.2409(a)(1) - Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
- Official code
- 746.2409(a)(1)
Higher concern: Staff-to-child ratio
- Report finding
- One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
- Correction deadline
- September 18, 2024
- Correction status
- Correction evaluated October 7, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1601 - Child/ Caregiver Ratio - 13 or More Children
- Official code
- 746.1601
No recorded violations in this report
Higher concern: Staff-to-child ratio
- Report finding
- This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
- Correction deadline
- June 3, 2024
- Correction status
- Correction evaluated June 13, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1601 - Child/ Caregiver Ratio - 13 or More Children
- Official code
- 746.1601
No recorded violations in this report
Medium concern: Equipment or readiness
- Report finding
- A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
- Correction deadline
- March 26, 2024
- Correction status
- Correction evaluated April 3, 2024
More details
- Official Texas risk level
- Medium
- Report section
- 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
- Official code
- 746.4501(b)
Higher concern: Staff-to-child ratio
- Report finding
- The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
- Correction deadline
- February 28, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1601 - Child/ Caregiver Ratio - 13 or More Children
- Official code
- 746.1601
Medium concern: Recordkeeping
- Report finding
- Two of the five personnel files reviewed do not have a notarized affidavit on file.
- Correction deadline
- March 5, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium Low
- Report section
- 746.901(4) - Required Personnel Records - Required Affidavit
- Official code
- 746.901(4)
Medium concern: Recordkeeping
- Report finding
- One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
- Correction deadline
- March 5, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium
- Report section
- 746.605(11) - Required Admission Information - Physician Information
- Official code
- 746.605(11)
Medium concern: Health or food records
- Report finding
- Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
- Correction deadline
- March 20, 2024
- Correction status
- Correction evaluated April 3, 2024
More details
- Official Texas risk level
- Medium
- Report section
- 746.611(b) - Health Statement on File within 1 Week of Admission
- Official code
- 746.611(b)
Higher concern: Equipment or readiness
- Report finding
- Complete emergency contact information was not available for five of the five children's records reviewed.
- Correction deadline
- March 5, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.605(6) - Required Admission Information - Emergency Contact
- Official code
- 746.605(6)
Higher concern: Facility condition
- Report finding
- A caregiver was observed not washing their hands after diaper changing.
- Correction deadline
- February 28, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3505(a) - Diapering Procedures - Caregiver's Hands Washed
- Official code
- 746.3505(a)
Medium concern: Equipment or readiness
- Report finding
- A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
- Correction deadline
- March 5, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium
- Report section
- 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
- Official code
- 746.4501(b)
Higher concern: Transportation
- Report finding
- A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
- Correction deadline
- April 1, 2024
- Correction status
- Correction evaluated April 3, 2024
More details
- Official Texas risk level
- High
- Report section
- 746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
- Official code
- 746.5625(a)
Higher concern: Facility condition
- Report finding
- Infant's hands were not washed after diaper changing.
- Correction deadline
- February 28, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3505(b) - Diapering Procedures - Wash Infant's Hands
- Official code
- 746.3505(b)
Higher concern: Facility condition
- Report finding
- A caregiver was observed turning away from the diaper changing table while an infant was on the table.
- Correction deadline
- February 28, 2024
- Correction status
- Correction evaluated March 11, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3503(c)(3) - Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
- Official code
- 746.3503(c)(3)
Higher concern: Equipment or readiness
- Report finding
- A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
- Correction status
- Correction evaluated May 4, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
- Official code
- 746.3819
Medium concern: Recordkeeping
- Report finding
- There was no current record of monthly fire drills.
- Correction status
- Correction evaluated May 4, 2023
More details
- Official Texas risk level
- Medium
- Report section
- 746.5205(4) - Documentation of Drills
- Official code
- 746.5205(4)
Higher concern: Equipment or readiness
- Report finding
- The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
- Correction deadline
- May 4, 2023
- Correction status
- Correction evaluated May 5, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
- Official code
- 746.5202(1)
Higher concern: Transportation
- Report finding
- There was no list of names available for children being transported by the operation.
- Correction deadline
- May 4, 2023
- Correction status
- Correction evaluated May 5, 2023
More details
- Official Texas risk level
- High
- Report section
- 746.5617(a)(1) - Required Equipment in Vehicles - List of Children
- Official code
- 746.5617(a)(1)
Medium concern: Equipment or readiness
- Report finding
- There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
- Correction status
- Correction evaluated May 4, 2023
More details
- Official Texas risk level
- Medium
- Report section
- 746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
- Official code
- 746.801(10)
Higher concern: Staff training
- Report finding
- 5 of 5 staff files reviewed did not include orientation training.
- Correction deadline
- May 4, 2023
- Correction status
- Correction evaluated May 5, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
- Official code
- 746.1301(a)(1)(A)
Higher concern: Transportation
- Report finding
- There was no transportation training on file for the individual responsible for transporting children in care.
- Correction deadline
- May 4, 2023
- Correction status
- Correction evaluated May 5, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
- Official code
- 746.1301(a)(7)(A)
Higher concern: Health or food records
- Report finding
- 1 of 6 student files reviewed did not include current immunization records.
- Correction deadline
- May 4, 2023
- Correction status
- Correction evaluated May 5, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
- Official code
- 746.613(b)
Higher concern: Equipment or readiness
- Report finding
- The operation did not have a current gas leak test conducted.
- Correction deadline
- July 1, 2022
- Correction status
- Correction evaluated June 27, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.5401 - Requirement of Gas Leak Inspection
- Official code
- 746.5401
Higher concern: Attendance accountability
- Report finding
- The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
- Correction deadline
- July 1, 2022
- Correction status
- Correction evaluated June 27, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
- Official code
- 746.1203(3)
Medium concern: Health or food records
- Report finding
- The infants did not have infant feeding instructions available for review.
- Correction deadline
- July 1, 2022
- Correction status
- Correction evaluated July 12, 2022
More details
- Official Texas risk level
- Medium
- Report section
- 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
- Official code
- 746.2421(a)
Higher concern: Equipment or readiness
- Report finding
- Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
- Correction status
- Completed at time of inspection
More details
- Official Texas risk level
- Medium High
- Report section
- 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
- Official code
- 746.2407
Medium concern: Health or food records
- Report finding
- The infants did not have infant feeding instructions available for review.
- Correction deadline
- June 17, 2022
- Correction status
- Correction evaluated June 24, 2022
More details
- Official Texas risk level
- Medium
- Report section
- 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
- Official code
- 746.2421(a)
Higher concern: Equipment or readiness
- Report finding
- The operation did not have a current gas leak test conducted.
- Correction deadline
- June 17, 2022
- Correction status
- Correction evaluated June 24, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.5401 - Requirement of Gas Leak Inspection
- Official code
- 746.5401
Higher concern: Attendance accountability
- Report finding
- The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
- Correction deadline
- June 17, 2022
- Correction status
- Correction evaluated June 24, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
- Official code
- 746.1203(3)
Medium concern: Individual needs and accommodations
- Report finding
- Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
- Correction deadline
- June 10, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- Medium
- Report section
- 746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily
- Official code
- 746.2207(c)(3)
Higher concern: Health or food records
- Report finding
- Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
- Correction deadline
- June 10, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- High
- Report section
- 746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
- Official code
- 746.2419(3)
Higher concern: Sleep safety
- Report finding
- A infant was observed being allowed to sleep in a bouncer.
- Correction deadline
- June 10, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- High
- Report section
- 746.2426 - Infant May Not Sleep in a Restrictive Device
- Official code
- 746.2426
Medium concern: Staff training
- Report finding
- A toddler was observed sleeping in a play yard with a training cup.
- Correction deadline
- June 10, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- Medium
- Report section
- 746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
- Official code
- 746.2505(4)(C)
Higher concern: Staff-to-child ratio
- Report finding
- There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
- Correction deadline
- June 10, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1601 - Child/ Caregiver Ratio - 13 or More Children
- Official code
- 746.1601
Higher concern: Attendance accountability
- Report finding
- The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
- Correction deadline
- June 10, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
- Official code
- 746.1203(3)
Medium concern: Health or food records
- Report finding
- The infants did not have infant feeding instructions available for review.
- Correction deadline
- May 31, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- Medium
- Report section
- 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
- Official code
- 746.2421(a)
Higher concern: Equipment or readiness
- Report finding
- The operation did not have a current gas leak test conducted.
- Correction deadline
- June 8, 2022
- Correction status
- Correction evaluated June 13, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.5401 - Requirement of Gas Leak Inspection
- Official code
- 746.5401
Higher concern: Equipment or readiness
- Report finding
- The operation does not have a current fire inspection. The last documented inspection was in March 2021.
- Correction deadline
- June 18, 2022
- Correction status
- Correction evaluated June 24, 2022
More details
- Official Texas risk level
- Medium High
- Report section
- 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
- Official code
- 746.5101(b)