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American Care Academy Pleasant Grove

1227 N MASTERS DR, Dallas, TX 75217-3722

Operation number:
1701250
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Dallas
Capacity:
153
License effective:
December 18, 2019
Hours:
06:30 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9726854308
Email:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 28 available inspections for American Care Academy Pleasant Grove from September 22, 2021 through August 3, 2026.

Three inspections recorded violations, with five recorded violations in total.

The most recent higher-concern violation was on May 29, 2026 and involved other violations.

Three later inspections, from June 9, 2026 through August 3, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
28

4 in last 12 months

Recorded violations
5

1 in last 12 months

Higher-concern violations
3

1 in last 12 months

Repeated topics
0

Last 36 months

Local comparison

28 total inspections vs 10.5 local median in 75217

Compared to 12 local facilities

Recorded violations per inspection

This provider
0.18
Local median
0.34

Inspections with higher-concern violations

This provider
7%
Local median
14%

Inspections with recorded violations

This provider
11%
Local median
27%

Repeated topics

This provider
0
Local average
1.25

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

No repeated topics found

The available reports do not show the same violation topic appearing in more than one inspection during the last 36 months. Review the inspection history below for any one-time violations or report details.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Other violations
Report finding
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
Correction deadline
June 1, 2026
Correction status
Correction evaluated June 11, 2026
More details
Official Texas risk level
High
Report section
745.509 - Licensed Operations Required Fees
Official code
745.509
View official report
Higher concern: Incident records
Report finding
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
Correction deadline
November 22, 2024
Correction status
Correction evaluated December 4, 2024
More details
Official Texas risk level
Medium High
Report section
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Official code
746.305(a)(2)
Higher concern: Attendance accountability
Report finding
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
Correction deadline
November 22, 2024
Correction status
Correction evaluated December 4, 2024
More details
Official Texas risk level
Medium High
Report section
746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Official code
746.1205(a)(3)
View official report
Medium concern: Staff-to-child ratio
Report finding
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
Correction status
Correction evaluated March 25, 2022
More details
Official Texas risk level
Medium
Report section
746.1615 - Child/Caregiver Ratio - Opening/Closing
Official code
746.1615
Medium concern: Recordkeeping
Report finding
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
Correction status
Correction evaluated March 25, 2022
More details
Official Texas risk level
Medium
Report section
746.801(19) - Required Records Maintained and Made Available - Tracking System
Official code
746.801(19)