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Primrose School of Austin at Mueller

2200 ALDRICH ST STE 130, Austin, TX 78723-3477

Operation number:
1696340
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Travis
Capacity:
284
License effective:
February 20, 2020
Hours:
07:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
5126681010
Email:
Director@primrosemueller.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 49 available inspections for Primrose School of Austin at Mueller from October 5, 2021 through August 6, 2026.

12 inspections recorded violations, with 28 recorded violations in total.

The most recent higher-concern violation was on January 23, 2026 and involved attendance accountability.

That higher-concern topic showed up in three inspections.

20 later inspections, from January 30, 2026 through August 6, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
49

31 in last 12 months

Recorded violations
28

9 in last 12 months

Higher-concern violations
16

8 in last 12 months

Repeated topics
3

Last 36 months

Local comparison

49 total inspections vs 12 local median in 78723

Compared to 21 local facilities

Recorded violations per inspection

This provider
0.57
Local median
0.57

Inspections with higher-concern violations

This provider
20%
Local median
20%

Inspections with recorded violations

This provider
24%
Local median
25%

Repeated topics

This provider
3
Local average
1.19

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Attendance accountability
Report finding
The caregivers in charge of the classroom were not aware of the number of total children in their care.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Official code
746.1205(a)(2)
Higher concern: Facility condition
Report finding
The last santation inspection is dated 09/05/2024.
Correction status
Correction evaluated February 5, 2026
More details
Official Texas risk level
Medium High
Report section
746.3401(a) - Annual Sanitation Inspection
Official code
746.3401(a)
Higher concern: Staff-to-child ratio
Report finding
There are concerns with caregiver to child ratios.
Correction deadline
February 18, 2026
Correction status
Correction evaluated February 19, 2026
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Higher concern: Facility condition
Report finding
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
Correction deadline
February 6, 2026
Correction status
Correction evaluated February 19, 2026
More details
Official Texas risk level
Medium High
Report section
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
Official code
746.3301(i)
View official report
Higher concern: Attendance accountability
Report finding
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
Correction deadline
December 9, 2025
Correction status
Correction evaluated December 23, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Official code
746.1205(a)(2)
View official report
Higher concern: Supervision
Report finding
A child was left unsupervised for 5 minutes in a classroom.
Correction deadline
December 22, 2025
Correction status
Correction evaluated December 23, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Supervision
Report finding
There was a child that was left unsupervised in a classroom.
Correction deadline
December 3, 2025
Correction status
Correction evaluated December 9, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Incident records
Report finding
The operation failed to report an incident where a child was left unsupervised in a classroom.
Correction deadline
December 3, 2025
Correction status
Correction evaluated December 9, 2025
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Medium concern: Recordkeeping
Report finding
At inspection, the operation did not have a playground checklist, available for CCR.
Correction deadline
September 12, 2025
Correction status
Correction evaluated September 25, 2025
More details
Official Texas risk level
Medium
Report section
746.801(8) - Required Records Maintained and Made Available - Playground Maintenance Records
Official code
746.801(8)
View official report
Higher concern: Supervision
Report finding
A child was left in the classroom alone for approximately 4-6 minutes.
Correction status
Correction evaluated January 6, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Medium concern: Staff training
Report finding
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
Correction deadline
October 28, 2022
Correction status
Correction evaluated November 9, 2022
More details
Official Texas risk level
Medium
Report section
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Official code
746.801(3)
View official report
Medium concern: Health or food records
Report finding
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
Correction deadline
May 6, 2022
Correction status
Correction evaluated May 9, 2022
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Medium concern: Staff training
Report finding
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
Correction deadline
May 13, 2022
Correction status
Correction evaluated May 17, 2022
More details
Official Texas risk level
Medium
Report section
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Official code
746.1309(a)
Higher concern: Background screening
Report finding
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
Correction deadline
April 27, 2022
Correction status
Correction evaluated May 28, 2022
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Health or food records
Report finding
One child was missing an up to date immunization record.
Correction deadline
February 25, 2022
Correction status
Correction evaluated March 1, 2022
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
Medium concern: Staff training
Report finding
5 staff training files were not available for review during the inspection.
Correction deadline
February 25, 2022
Correction status
Correction evaluated March 1, 2022
More details
Official Texas risk level
Medium
Report section
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Official code
746.801(3)
Medium concern: Medication
Report finding
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.3809 - Medication No Longer Used
Official code
746.3809
Higher concern: Equipment or readiness
Report finding
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
Correction deadline
February 4, 2022
Correction status
Correction evaluated February 14, 2022
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
View official report
Medium concern: Recordkeeping
Report finding
Two staff members need notarized affidavits for the HR file.
Correction status
Correction evaluated December 15, 2021
More details
Official Texas risk level
Medium Low
Report section
746.901(4) - Required Personnel Records - Required Affidavit
Official code
746.901(4)
Higher concern: Sleep safety
Report finding
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Official code
746.2909(1)
Higher concern: Equipment or readiness
Report finding
A copy of the updated annual fire inspection was not on file at the operation.
Correction status
Correction evaluated April 8, 2022
More details
Official Texas risk level
Medium High
Report section
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Official code
746.5101(b)
Medium concern: Recordkeeping
Report finding
Drill logs have not been documented since August 2021.
Correction deadline
December 29, 2021
Correction status
Correction evaluated January 7, 2022
More details
Official Texas risk level
Medium
Report section
746.5205(4) - Documentation of Drills
Official code
746.5205(4)
Higher concern: Attendance accountability
Report finding
Two staff members were unaware of the number of children in their classroom.
Correction deadline
December 8, 2021
Correction status
Correction evaluated December 20, 2021
More details
Official Texas risk level
High
Report section
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Official code
746.1203(2)
Medium concern: Sleep safety
Report finding
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Official code
746.1613(a)
View official report
Medium concern: Staff training
Report finding
10 staff files were reviewed. Six caregivers were missing training in child maltreatment.
Correction deadline
November 5, 2021
Correction status
Correction evaluated November 18, 2021
More details
Official Texas risk level
Medium
Report section
746.1309(c) - Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
Official code
746.1309(c)
Higher concern: Staff training
Report finding
One caregiver needed to renew their CPR/First Aid training.
Correction deadline
November 5, 2021
Correction status
Correction evaluated November 12, 2021
More details
Official Texas risk level
Medium High
Report section
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Official code
746.1315(b)
Medium concern: Recordkeeping
Report finding
One caregiver was missing a copy of their diploma or transcripts in their staff file.
Correction deadline
October 15, 2021
Correction status
Correction evaluated October 18, 2021
More details
Official Texas risk level
Medium
Report section
746.901(2) - Required Personnel Records- Meets Requirements
Official code
746.901(2)
Medium concern: Health or food records
Report finding
Three caregivers were missing the notarized affidavit in their staff file.
Correction deadline
October 15, 2021
Correction status
Correction evaluated October 18, 2021
More details
Official Texas risk level
Medium
Report section
746.611(a)(2) - Required Health Statement - Signed affidavit from parent stating medical diagnosis and treatment conflict with religious beliefs
Official code
746.611(a)(2)