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Windhaven Academy

5900 COMMUNICATIONS PKWY, Plano, TX 75093-7884

Operation number:
1695925
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
196
License effective:
March 5, 2020
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9726082955
Email:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 40 available inspections for Windhaven Academy from January 31, 2022 through August 12, 2026.

13 inspections recorded violations, with 14 recorded violations in total.

The most recent higher-concern violation was on June 11, 2026 and involved supervision.

That higher-concern topic showed up in four inspections.

Three later inspections, from June 15, 2026 through August 12, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
40

11 in last 12 months

Recorded violations
14

3 in last 12 months

Higher-concern violations
10

2 in last 12 months

Repeated topics
3

Last 36 months

Local comparison

40 total inspections vs 14.5 local median in 75093

Compared to 20 local facilities

Recorded violations per inspection

This provider
0.35
Local median
0.44

Inspections with higher-concern violations

This provider
25%
Local median
25%

Inspections with recorded violations

This provider
33%
Local median
31%

Repeated topics

This provider
3
Local average
0.85

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Supervision
Report finding
A child was unsupervised for 1-2 minutes in a secure area of the building.
Correction deadline
July 10, 2026
Correction status
Correction evaluated July 21, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Low concern: Staff training
Report finding
Out of 10 caregiver files reviewed, 4 were missing required affidavit 2985.
Correction deadline
April 10, 2026
Correction status
Correction evaluated April 15, 2026
More details
Official Texas risk level
Low
Report section
746.1105(3) - Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
Official code
746.1105(3)
View official report
Higher concern: Facility condition
Report finding
Through an investigation, it was determined that children are not consistently washing hands after diapering.
Correction deadline
March 26, 2026
Correction status
Correction evaluated April 8, 2026
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
View official report
Higher concern: Supervision
Report finding
A child was left unattended for 2 minutes while in care.
Correction deadline
June 19, 2025
Correction status
Correction evaluated June 23, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Individual needs and accommodations
Report finding
One out of 10 children were missing special care needs information as being addressed in their file.
Correction deadline
May 8, 2025
Correction status
Correction evaluated May 9, 2025
More details
Official Texas risk level
Medium High
Report section
746.605(12) - Required Admission Information - Special Needs Statement
Official code
746.605(12)
Medium concern: Staff training
Report finding
Two of the ten caregivers were missing 3 hours of annual training.
Correction deadline
May 15, 2025
Correction status
Correction evaluated May 9, 2025
More details
Official Texas risk level
Medium
Report section
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Official code
746.1309(a)
View official report
Higher concern: Staff-to-child ratio
Correction deadline
December 27, 2024
Correction status
Correction evaluated January 7, 2025
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Higher concern: Supervision
Report finding
A child was left unattended while in care.
Correction deadline
June 21, 2024
Correction status
Correction evaluated July 1, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Individual needs and accommodations
Report finding
4 children were missing special care needs documentation in their admissions forms.
Correction deadline
March 26, 2024
Correction status
Correction evaluated April 24, 2024
More details
Official Texas risk level
Medium High
Report section
746.605(13) - Required Admission Information - Special Needs Statement
Official code
746.605(13)
View official report
Higher concern: Medication
Correction deadline
August 14, 2023
Correction status
Correction evaluated August 16, 2023
More details
Official Texas risk level
High
Report section
746.3805(a)(1) - Administering Medication - According to Label Directions
Official code
746.3805(a)(1)
View official report
Higher concern: Background screening
Correction deadline
January 30, 2023
Correction status
Correction evaluated February 6, 2023
More details
Official Texas risk level
High
Report section
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
Official code
745.621(a)(2)
View official report
Medium concern: Health or food records
Report finding
Two infants were missing infant feeding sheets signed by parent.
Correction deadline
December 15, 2022
Correction status
Correction evaluated December 14, 2022
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
View official report
Higher concern: Supervision
Correction deadline
August 22, 2022
Correction status
Correction evaluated August 23, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)
View official report
Medium concern: Child guidance
Report finding
A total of 3 caregivers stated they will separate the child from group as discipline for more than the allowed time (usually 1-2 minutes more).
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.2803(4)(D) - Positive Methods of Discipline and Guidance - Brief Supervised Separation
Official code
746.2803(4)(D)