Recorded violations per inspection
- This provider
- 1
- Local median
- 1.02
New Horizons Learning Academy
5253 N 23RD ST, Mcallen, TX 78504-4010
- Operation number:
- 1690382
- Type:
- Licensed Center
- Status:
- Active (Y)
- Records checked:
- August 22, 2026
Additional info
- Source:
- Texas Health and Human Services Child Care Regulation
- County:
- Hidalgo
- Capacity:
- 66
- License effective:
- June 30, 2020
- Hours:
- 07:00 AM-06:00 PM
- Days:
- Mon,Tue,Wed,Thu,Fri
- Phone:
- 9566185437
- Email:
- nhlamcallen@gmail.com
- Website:
- Not listed
Inspection snapshot
Questions worth asking
The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.
Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.
Summary
This summary covers 25 available inspections for New Horizons Learning Academy from March 18, 2022 through August 13, 2026.
11 inspections recorded violations, with 25 recorded violations in total.
The most recent higher-concern violation was on August 4, 2026 and involved staff-to-child ratio.
That higher-concern topic showed up in three inspections.
A later inspection showed no recorded violations, but the records do not say whether it was a formal follow-up.
At a glance
- Total inspections
- 25
- Recorded violations
- 25
- Higher-concern violations
- 17
- Repeated topics
- 4
8 in last 12 months
3 in last 12 months
3 in last 12 months
Last 36 months
Local comparison
25 total inspections vs 13 local median in 78504
Compared to 24 local facilities
Inspections with higher-concern violations
- This provider
- 44%
- Local median
- 41%
Inspections with recorded violations
- This provider
- 44%
- Local median
- 46%
Repeated topics
- This provider
- 4
- Local average
- 0.96
Repeated topics
Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.
Sleep safety
Appeared across 3 inspections, with 3 recorded violations.
February 20, 2024May 31, 2024April 29, 2025Facility condition
Appeared across 2 inspections, with 2 recorded violations.
April 29, 2025March 30, 2026Staff-to-child ratio
Appeared across 2 inspections, with 2 recorded violations.
April 29, 2025August 4, 2026Supervision
Appeared across 2 inspections, with 2 recorded violations.
February 16, 2024April 29, 2025Inspection history
Available inspection history. Select a violation topic for more info.
No recorded violations in this report
Higher concern: Staff-to-child ratio
- Report finding
- The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection*
- Correction deadline
- August 4, 2026
- Correction status
- Correction evaluated August 13, 2026
More details
- Official Texas risk level
- High
- Report section
- 746.201(11) - AP Ensure total number of children both at & away from center within capacity
- Official code
- 746.201(11)
No recorded violations in this report
Higher concern: Attendance accountability
- Report finding
- Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity.
- Correction deadline
- July 1, 2026
- Correction status
- Correction evaluated July 6, 2026
More details
- Official Texas risk level
- Medium High
- Report section
- 746.4103(b) - Policies for Release of Children - Record Identity of Person
- Official code
- 746.4103(b)
Higher concern: Facility condition
- Report finding
- Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.
- Correction deadline
- April 13, 2026
- Correction status
- Correction evaluated April 10, 2026
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3407 - Maintenance of Building, Grounds and Equipment
- Official code
- 746.3407
No recorded violations in this report
No recorded violations in this report
No recorded violations in this report
No recorded violations in this report
Higher concern: Sleep safety
- Report finding
- Infants were observed in restrictive devices for over 15 minutes.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- High
- Report section
- 746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
- Official code
- 746.2417(2)(B)
Medium concern: Administrative posting
- Report finding
- Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.2209 - Posting of Activity Plan
- Official code
- 746.2209
Medium concern: Individual needs and accommodations
- Report finding
- Infants ranging from 5 months to 12 months were observed watching t.v.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.2207(a) - Screen Time Activities - Not Used for Under Two
- Official code
- 746.2207(a)
Medium concern: Individual needs and accommodations
- Report finding
- Only one opportunity for outdoor play was observed.
- Correction deadline
- May 2, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.2206(1)(A) - Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
- Official code
- 746.2206(1)(A)
Higher concern: Facility condition
- Report finding
- Water was not observed available during breakfast.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
- Official code
- 746.3301(f)(1)
Medium concern: Recordkeeping
- Report finding
- Menu was observed not being followed.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.3313(2) - Daily Menus - May Rotate if Keep Record of Dates Menus Used
- Official code
- 746.3313(2)
Higher concern: Environmental health
- Report finding
- Handwashing was not observed before children ate breakfast.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3417(1) - Children Handwashing Before Eating
- Official code
- 746.3417(1)
Medium concern: Health or food records
- Report finding
- Feeding instructions were not available for review for one infant.
- Correction deadline
- April 30, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.801(2) - Required Records Maintained and Made Available - Infant Feeding Instructions
- Official code
- 746.801(2)
Medium concern: Recordkeeping
- Report finding
- 2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.
- Correction deadline
- May 2, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.901 - Required Personnel Records
- Official code
- 746.901
Medium concern: Other violations
- Report finding
- Two classrooms were observed with not enough play equipment.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium
- Report section
- 746.2507(2) - Activities for Toddlers - Provide Thinking Skills and Sensory Development
- Official code
- 746.2507(2)
Higher concern: Staff-to-child ratio
- Report finding
- Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
- Official code
- 746.1605(1)
Higher concern: Supervision
- Report finding
- A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.
- Correction deadline
- April 29, 2025
- Correction status
- Correction evaluated May 6, 2025
More details
- Official Texas risk level
- High
- Report section
- 746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
- Official code
- 746.1205(a)(1)
No recorded violations in this report
Higher concern: Sleep safety
- Report finding
- There was no space between the cots used by the children during nap time.
- Correction deadline
- June 3, 2024
- Correction status
- Correction evaluated June 17, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.2909(4) - Arrangement of Napping Equipment - Provides Access to Walkway
- Official code
- 746.2909(4)
Higher concern: Hazardous access
- Report finding
- The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.
- Correction deadline
- March 27, 2024
- Correction status
- Correction evaluated March 25, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3701(1) - Safety - Electrical Outlets Covered
- Official code
- 746.3701(1)
No recorded violations in this report
No recorded violations in this report
Higher concern: Sleep safety
- Report finding
- There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.
- Correction deadline
- February 20, 2024
- Correction status
- Correction evaluated February 28, 2024
More details
- Official Texas risk level
- High
- Report section
- 746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
- Official code
- 746.2426(a)(2)
Higher concern: Supervision
- Report finding
- There were two infants unsupervised at the operation.
- Correction deadline
- February 20, 2024
- Correction status
- Correction evaluated February 28, 2024
More details
- Official Texas risk level
- High
- Report section
- 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
- Official code
- 746.1205(a)(4)
Higher concern: Incident records
- Report finding
- The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.
- Correction deadline
- March 20, 2024
- Correction status
- Correction evaluated March 25, 2024
More details
- Official Texas risk level
- Medium High
- Report section
- 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
- Official code
- 746.305(a)(2)
No recorded violations in this report
Higher concern: Facility condition
- Report finding
- Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.
- Correction deadline
- June 7, 2023
- Correction status
- Correction evaluated June 20, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3407 - Maintenance of Building, Grounds and Equipment
- Official code
- 746.3407
No recorded violations in this report
Higher concern: Staff-to-child ratio
- Report finding
- There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.
- Correction deadline
- February 6, 2023
- Correction status
- Correction evaluated February 15, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.1601 - Child/ Caregiver Ratio - 13 or More Children
- Official code
- 746.1601
Higher concern: Other violations
- Report finding
- Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.
- Correction deadline
- February 8, 2023
- Correction status
- Correction evaluated February 15, 2023
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
- Official code
- 746.3407(9)
No recorded violations in this report
Higher concern: Facility condition
- Report finding
- The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.
- Correction status
- Completed at time of inspection
More details
- Official Texas risk level
- Medium High
- Report section
- 746.3407 - Maintenance of Building, Grounds and Equipment
- Official code
- 746.3407
Medium concern: Recordkeeping
- Report finding
- Staff training records were not available for review for 3 caregivers.
- Correction deadline
- June 17, 2022
- Correction status
- Correction evaluated June 20, 2022
More details
- Official Texas risk level
- Medium
- Report section
- 746.901 - Required Personnel Records
- Official code
- 746.901
No recorded violations in this report
No recorded violations in this report