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GenStar Montessori Academy

10205 CUSTER RD, Plano, TX 75025-5138

Operation number:
1688813
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
267
License effective:
October 9, 2019
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9725446652
Email:
director@genstarmontessori.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 30 available inspections for GenStar Montessori Academy from August 19, 2021 through April 24, 2026.

13 inspections recorded violations, with 26 recorded violations in total.

The most recent higher-concern violation was on April 15, 2026 and involved sleep safety.

That higher-concern topic showed up in four inspections.

A later inspection showed no recorded violations, but the records do not say whether it was a formal follow-up.

At a glance

Total inspections
30

2 in last 12 months

Recorded violations
26

1 in last 12 months

Higher-concern violations
18

1 in last 12 months

Repeated topics
2

Last 36 months

Local comparison

30 total inspections vs 12.5 local median in 75025

Compared to 10 local facilities

Recorded violations per inspection

This provider
0.87
Local median
0.33

Inspections with higher-concern violations

This provider
43%
Local median
16%

Inspections with recorded violations

This provider
43%
Local median
23%

Repeated topics

This provider
2
Local average
0.4

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Sleep safety
Report finding
An four month old infant was observed in the younger infant classroom to be asleep on their back and wearing a Maglic Merlin Sleep Sac.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
Official code
746.2415(b)
View official report
Higher concern: Staff training
Report finding
Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.
Correction status
Correction evaluated June 2, 2025
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Official code
746.1315(b)(1)
View official report
Higher concern: Staff-to-child ratio
Report finding
In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Higher concern: Incident records
Report finding
Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
Correction deadline
April 3, 2024
Correction status
Correction evaluated April 16, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Higher concern: Sleep safety
Report finding
Five month old infant was observed sleeping on a restrictive device.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
Official code
746.2426(a)(1)
Higher concern: Supervision
Report finding
Two out of seven teachers did not know how many children they had in care during the visit.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
Official code
746.1205(a)(1)
View official report
Higher concern: Incident records
Report finding
Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
Correction status
Correction evaluated February 13, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Parent rights
Report finding
Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
Correction status
Correction evaluated February 13, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
View official report
Higher concern: Equipment or readiness
Report finding
The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.
Correction status
Correction evaluated July 12, 2023
More details
Official Texas risk level
Medium High
Report section
746.4907(a)(2) - Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Official code
746.4907(a)(2)
View official report
Higher concern: Sleep safety
Report finding
An infant was napping on a crib with loose sheets. Infant was 10 months of age.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets
Official code
746.2409(a)(2)
View official report
Higher concern: Supervision
Report finding
Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.
Correction deadline
February 9, 2023
Correction status
Correction evaluated February 6, 2023
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)
View official report
Medium concern: Staff training
Report finding
The staff files were not complete and available for review.
Correction deadline
September 9, 2022
Correction status
Correction evaluated September 14, 2022
More details
Official Texas risk level
Medium
Report section
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Official code
746.801(3)
Higher concern: Sleep safety
Report finding
Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Official code
746.2909(1)
View official report
Higher concern: Attendance accountability
Report finding
The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Official code
746.1203(2)
Higher concern: Child guidance
Report finding
The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.1203(5) - Responsibilities of Caregivers - Children in Control
Official code
746.1203(5)
Medium concern: Health or food records
Report finding
7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.
Correction deadline
August 15, 2022
Correction status
Correction evaluated August 25, 2022
More details
Official Texas risk level
Medium
Report section
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Official code
746.2421(a)
Medium concern: Recordkeeping
Report finding
The latest CPSC form provided was last updated on 5/21/21.
Correction deadline
August 15, 2022
Correction status
Correction evaluated August 25, 2022
More details
Official Texas risk level
Medium
Report section
746.801(18) - Required Records Maintained and Made Available - Children's Product Certification
Official code
746.801(18)
Medium concern: Health or food records
Report finding
2 out of 10 children did not have an updated or actual vaccination record available for review.
Correction deadline
August 15, 2022
Correction status
Correction evaluated August 25, 2022
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Higher concern: Hazardous access
Report finding
The garbage can had no top covering the garbage. Located next the sink.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Official code
746.3407(8)
Higher concern: Facility condition
Report finding
Staff in 2 classrooms did not wash hands after assisting toileting for children.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3415(5) - Employee Handwashing After Assisting a Child with Toileting
Official code
746.3415(5)
View official report
Higher concern: Supervision
Report finding
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.
Correction deadline
December 3, 2021
Correction status
Correction evaluated December 16, 2021
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)
View official report
Medium concern: Recordkeeping
Report finding
Documentation for fire drills has not been recorded since February 2021
Correction deadline
September 30, 2021
Correction status
Correction evaluated September 24, 2021
More details
Official Texas risk level
Medium
Report section
746.5205(4) - Documentation of Drills
Official code
746.5205(4)
Higher concern: Equipment or readiness
Report finding
The annual fire inspection has not been completed for the year.
Correction deadline
October 7, 2021
Correction status
Correction evaluated September 29, 2021
More details
Official Texas risk level
Medium High
Report section
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Official code
746.5101(b)
Medium concern: Health or food records
Report finding
Two out of ten children's records evaluated did not contain healthcare provider statements.
Correction deadline
October 14, 2021
Correction status
Correction evaluated September 24, 2021
More details
Official Texas risk level
Medium
Report section
746.603(a)(3) - Children's Records - Health Statement
Official code
746.603(a)(3)
Medium concern: Health or food records
Report finding
Two out of ten childrens' records evaluated were both missing the following immunizations: Hep A (1) and DTap(1)
Correction deadline
October 14, 2021
Correction status
Correction evaluated September 24, 2021
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Medium concern: Staff training
Report finding
Training records for nine out of ten personnel records were not available for review.
Correction deadline
October 7, 2021
Correction status
Correction evaluated October 5, 2021
More details
Official Texas risk level
Medium
Report section
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Official code
746.801(3)