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Primrose School at Greenway Plaza

3 GREENWAY PLZ STE 100, Houston, TX 77046-0395

Operation number:
1683453
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Harris
Capacity:
90
License effective:
June 21, 2019
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
7138880848
Email:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 20 available inspections for Primrose School at Greenway Plaza from January 5, 2022 through September 11, 2025.

Nine inspections recorded violations, with 13 recorded violations in total.

The most recent higher-concern violation was on August 14, 2025 and involved child guidance.

That higher-concern topic showed up in two inspections.

A later inspection showed no recorded violations, but the records do not say whether it was a formal follow-up.

At a glance

Total inspections
20

1 in last 12 months

Recorded violations
13

0 in last 12 months

Higher-concern violations
9

0 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

20 total inspections vs 11 local median in Houston

Compared to 920 local facilities

Recorded violations per inspection

This provider
0.65
Local median
0.99

Inspections with higher-concern violations

This provider
35%
Local median
35%

Inspections with recorded violations

This provider
45%
Local median
44%

Repeated topics

This provider
1
Local average
1.55

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Child guidance
Report finding
Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.
Correction status
Correction evaluated October 15, 2025
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Incident records
Report finding
Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.
Correction status
Correction evaluated October 15, 2025
More details
Official Texas risk level
High
Report section
746.3607(2) - Critical Injury - Give First Aid or CPR
Official code
746.3607(2)
View official report
Higher concern: Child guidance
Report finding
Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.1201(2) - Responsibilities of Employees and Caregivers -Relate to Children
Official code
746.1201(2)
View official report
Higher concern: Supervision
Report finding
A caregiver was terminated due to personal use of her cell phone while responsible for children.
Correction deadline
July 7, 2023
Correction status
Correction evaluated July 10, 2023
More details
Official Texas risk level
Medium High
Report section
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Official code
746.1203(3)(D)
View official report
Medium concern: Health or food records
Report finding
Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Low concern: Staff training
Report finding
The center director provided annual training to caregivers after the operation received an administrative penalty.
Correction deadline
January 11, 2023
Correction status
Correction evaluated January 5, 2023
More details
Official Texas risk level
Low
Report section
746.1317(a) - Training Criteria - Provided By
Official code
746.1317(a)
View official report
Low concern: Staff training
Report finding
The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.
Correction deadline
December 19, 2022
Correction status
Correction evaluated December 21, 2022
More details
Official Texas risk level
Low
Report section
746.1057 - Director Certificate Not Renewed
Official code
746.1057
View official report
Higher concern: Attendance accountability
Report finding
A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.
Correction deadline
August 30, 2022
Correction status
Correction evaluated September 7, 2022
More details
Official Texas risk level
High
Report section
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Official code
746.1203(2)
View official report
Higher concern: Attendance accountability
Report finding
A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.
Correction deadline
August 25, 2022
Correction status
Correction evaluated August 30, 2022
More details
Official Texas risk level
High
Report section
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Official code
746.1203(2)
View official report
Higher concern: Parent rights
Report finding
During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.
Correction deadline
September 1, 2022
Correction status
Correction evaluated September 7, 2022
More details
Official Texas risk level
Medium High
Report section
746.307(b)(2) - AP Parental Communication - Sign or Symptoms Requiring Hospitalization
Official code
746.307(b)(2)
Higher concern: Other violations
Report finding
During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.
Correction deadline
September 1, 2022
Correction status
Correction evaluated September 7, 2022
More details
Official Texas risk level
High
Report section
746.3605(b)(1) - Child Becomes Ill in Care and Requires Immediate Treatment or Hospitalization - Contact EMS or take to ER
Official code
746.3605(b)(1)
View official report
Medium concern: Recordkeeping
Report finding
The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Official code
746.4751(b)
Higher concern: Health or food records
Report finding
Updated immunization records are needed for two children enrolled.
Correction deadline
January 12, 2022
Correction status
Correction evaluated January 14, 2022
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)