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Primrose School of Windsong Ranch

1050 GEE RD, Prosper, TX 75078-1978

Operation number:
1657200
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Denton
Capacity:
304
License effective:
December 20, 2017
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9727879971
Email:
director@primrosewindsongranch.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 23 available inspections for Primrose School of Windsong Ranch from September 14, 2021 through May 21, 2026.

Six inspections recorded violations, with 11 recorded violations in total.

The most recent higher-concern violation was on June 23, 2024 and involved child guidance.

Supervision was a higher-concern topic that showed up in two inspections.

Seven later inspections, from July 23, 2024 through May 21, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
23

1 in last 12 months

Recorded violations
11

0 in last 12 months

Higher-concern violations
10

0 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

23 total inspections vs 15 local median in 75078

Compared to 32 local facilities

Recorded violations per inspection

This provider
0.48
Local median
0.69

Inspections with higher-concern violations

This provider
22%
Local median
32%

Inspections with recorded violations

This provider
26%
Local median
45%

Repeated topics

This provider
1
Local average
1.25

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Child guidance
Report finding
Based on the information gathered during the investigation, it has been determined staff did not demonstrate good judgment when staff did not verify identity of the person at pick up which resulted in someone taking the wrong child.
Correction deadline
July 15, 2024
Correction status
Correction evaluated July 23, 2024
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Parent rights
Report finding
Based on the information gathered during the investigation, it has been determined that the school failed to report immediately to the parents that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm when released to a person that was not designated to pick up. The child was out of operation's supervision and with this undesignated person for 17 minutes plus 3 minutes in addition since the school changing child. A total of 20 minutes passed before parents were contacted.
Correction deadline
July 15, 2024
Correction status
Correction evaluated July 23, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Supervision
Report finding
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care for 17 minutes.
Correction deadline
July 15, 2024
Correction status
Correction evaluated July 23, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Facility condition
Report finding
A caregiver did not wash her hands after a diaper change. This deficiency was corrected at inspection when the director instructed the caregiver to wash their hands.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3415(4) - Employee Handwashing After Diapering a Child
Official code
746.3415(4)
Higher concern: Facility condition
Report finding
An employee did not wash an infant's hands after changing the infant's diaper. The deficiency was corrected at inspection when the director instructed the caregiver to wash the infant's hands.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
Higher concern: Equipment or readiness
Report finding
The operation did not have a current fire inspection.
Correction deadline
November 1, 2023
Correction status
Correction evaluated October 31, 2023
More details
Official Texas risk level
High
Report section
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Official code
746.5101(a)
View official report
Higher concern: Facility condition
Report finding
The children did not have a vegetable component served at lunch.
Correction deadline
September 5, 2023
Correction status
Correction evaluated September 8, 2023
More details
Official Texas risk level
Medium High
Report section
746.3301(b) - Nutrition and Food Service - Follow Meal Patterns
Official code
746.3301(b)
View official report
Higher concern: Supervision
Report finding
Based on information obtained from a self-report and information obtained from interviews with staff, the child's parent, and observations from video footage, it was determined that a child was left unattended outside of a classroom for three minutes.
Correction deadline
May 31, 2023
Correction status
Correction evaluated June 14, 2023
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Medium concern: Other violations
Report finding
Infants are not be given an opportunity for outdoor activity.
Correction deadline
September 21, 2022
Correction status
Correction evaluated September 27, 2022
More details
Official Texas risk level
Medium
Report section
746.2417(1) - Activities for Infants - Outdoor Play Daily
Official code
746.2417(1)
View official report
Higher concern: Other violations
Report finding
The basketball hoop had a wasp nest inside of the metal piece where the hoop and backboard connect.
Correction deadline
November 22, 2021
Correction status
Correction evaluated November 30, 2021
More details
Official Texas risk level
Medium High
Report section
746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Official code
746.4751(a)
Higher concern: Sleep safety
Report finding
An infant was observed sleeping in a bouncer. The infant was removed from the bouncer.
Correction deadline
November 17, 2021
Correction status
Correction evaluated November 30, 2021
More details
Official Texas risk level
High
Report section
746.2426 - Infant May Not Sleep in a Restrictive Device
Official code
746.2426