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Canyon Creek Day Care

2800 CUSTER PKWY, Richardson, TX 75080-1633

Operation number:
1652456
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
115
License effective:
May 16, 2017
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
4692705728
Email:
manager@canyoncreekdaycare.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 25 available inspections for Canyon Creek Day Care from October 7, 2021 through December 8, 2025.

Seven inspections recorded violations, with 15 recorded violations in total.

The most recent higher-concern violation was on November 19, 2024 and involved child guidance.

That higher-concern topic showed up in four inspections.

Seven later inspections, from November 22, 2024 through December 8, 2025, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
25

2 in last 12 months

Recorded violations
15

0 in last 12 months

Higher-concern violations
14

0 in last 12 months

Repeated topics
2

Last 36 months

Local comparison

25 total inspections vs 11 local median in 75080

Compared to 20 local facilities

Recorded violations per inspection

This provider
0.6
Local median
0.38

Inspections with higher-concern violations

This provider
24%
Local median
29%

Inspections with recorded violations

This provider
28%
Local median
31%

Repeated topics

This provider
2
Local average
0.6

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Facility condition
Report finding
Children were observed not washing their hands after diaper changes.
Correction deadline
December 4, 2024
Correction status
Correction evaluated December 11, 2024
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
Higher concern: Facility condition
Report finding
A caregiver was observed not disinfecting the changing table after each diaper change.
Correction deadline
December 4, 2024
Correction status
Correction evaluated December 11, 2024
More details
Official Texas risk level
Medium High
Report section
746.3505(e) - Diapering Procedures - Sanitizing Diaper Changing Area
Official code
746.3505(e)
Higher concern: Child guidance
Report finding
A teacher observed a coworker spraying a child in the face with a water bottle. The teacher failed to intervene or notify the director of the incident. A child was observed sitting in a highchair for an extended time. Originally, they were placed in the chair for snack but were left in there during diaper change.
Correction deadline
December 4, 2024
Correction status
Correction evaluated December 11, 2024
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Child guidance
Report finding
A caregiver was observed spraying a child in the face numerous times with a water bottle.
Correction deadline
December 4, 2024
Correction status
Correction evaluated December 11, 2024
More details
Official Texas risk level
High
Report section
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Official code
746.2805
Higher concern: Environmental health
Report finding
The toddler's hands were not washed before they ate lunch.
Correction deadline
December 4, 2024
Correction status
Correction evaluated December 11, 2024
More details
Official Texas risk level
Medium High
Report section
746.3417(1) - Children Handwashing Before Eating
Official code
746.3417(1)
View official report
Higher concern: Supervision
Report finding
Durning an Abuse/Neglect investigation, it was determined that a caregiver left a child outside the door when they were entering the building from the playground. The playground is not attached to the operation.
Correction deadline
December 27, 2024
Correction status
Correction evaluated December 11, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Child guidance
Report finding
This standard was found deficient as part of a DFPS investigation.
Correction deadline
December 27, 2024
Correction status
Correction evaluated December 11, 2024
More details
Official Texas risk level
High
Report section
746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Official code
746.1201(4)
View official report
Higher concern: Child guidance
Report finding
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
Correction deadline
June 20, 2024
Correction status
Correction evaluated June 24, 2024
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Official code
746.2805(3)
Higher concern: Supervision
Report finding
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver was observed using their cell phone while supervising children.
Correction deadline
June 20, 2024
Correction status
Correction evaluated June 24, 2024
More details
Official Texas risk level
Medium High
Report section
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Official code
746.1203(3)(D)
Higher concern: Child guidance
Report finding
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
Correction deadline
June 20, 2024
Correction status
Correction evaluated June 24, 2024
More details
Official Texas risk level
High
Report section
746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Official code
746.1201(4)
View official report
Higher concern: Equipment or readiness
Report finding
Children were observed not strapped in their bucket seats. The observation was made while watching a video of the classroom.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Official code
746.2407
View official report
Higher concern: Incident records
Report finding
A child did not receive the proper attention after staff realized that they had an injury. Ice was not applied to the bump on the child's head and they were not picked up immediately.
Correction deadline
April 3, 2023
Correction status
Correction evaluated April 11, 2023
More details
Official Texas risk level
Medium High
Report section
746.2401(3) - Basic Requirements for Infants - Holding and Comforting
Official code
746.2401(3)
View official report
Higher concern: Child guidance
Report finding
This standard was evaluated as part of an investigation and it was determined that a child was abused while in care. A staff member pulled a child by the arm which resulted in a fracture.
Correction deadline
June 3, 2022
Correction status
Correction evaluated June 17, 2022
More details
Official Texas risk level
High
Report section
746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Official code
746.1201(4)
Higher concern: Child guidance
Report finding
A staff failed to redirect a child appropriately which resulted in a child receiving a fracture in their arm.
Correction deadline
June 3, 2022
Correction status
Correction evaluated June 17, 2022
More details
Official Texas risk level
Medium High
Report section
746.2803(4) - Discipline - Positive Methods of Discipline and Guidance
Official code
746.2803(4)
View official report
Medium concern: Equipment or readiness
Report finding
The operation did not have an adequate amount of surfacing.
Correction deadline
October 29, 2021
Correction status
Correction evaluated October 27, 2021
More details
Official Texas risk level
Medium
Report section
746.4907(c) - Installation and Maintenance of Loose-fill Surfacing - Posts Marked to Proper Depth
Official code
746.4907(c)