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Primrose School at Alamo Ranch

11161 WESTWOOD LOOP, San Antonio, TX 78253-6533

Operation number:
1650405
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
226
License effective:
October 27, 2017
Hours:
06:30 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2103946900
Email:
laura@primrosehuebnervillage.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 27 available inspections for Primrose School at Alamo Ranch from February 18, 2022 through July 1, 2026.

12 inspections recorded violations, with 20 recorded violations in total.

The most recent higher-concern violation was on June 4, 2026 and involved supervision.

That higher-concern topic showed up in two inspections.

Two later inspections, from June 5, 2026 through July 1, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
27

7 in last 12 months

Recorded violations
20

5 in last 12 months

Higher-concern violations
11

4 in last 12 months

Repeated topics
4

Last 36 months

Local comparison

27 total inspections vs 28.5 local median in 78253

Compared to 12 local facilities

Recorded violations per inspection

This provider
0.74
Local median
0.58

Inspections with higher-concern violations

This provider
30%
Local median
28%

Inspections with recorded violations

This provider
44%
Local median
33%

Repeated topics

This provider
4
Local average
3.33

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Supervision
Report finding
During the investigation, it was determined that a 4-year-old child was left unattended in the classroom for approximately 20 minutes.
Correction deadline
June 26, 2026
Correction status
Correction evaluated July 1, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Low concern: Staff training
Report finding
Two employees did not have completed and signed orientation statements. Note: This was CORRECTED AT INSPECTION when the director pulled the caregivers from their classrooms to give them orientation.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Low
Report section
746.1329(d) - Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employee
Official code
746.1329(d)
Higher concern: Staff training
Report finding
One caregiver had completed CPR training online.
Correction deadline
March 13, 2026
Correction status
Correction evaluated March 5, 2026
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Official code
746.1315(b)(1)
View official report
Higher concern: Attendance accountability
Report finding
During the walkthrough, two caregivers in two classrooms provided inaccurate head counts of the children in their care. Note: This was corrected when the caregivers recounted the children.
Correction deadline
September 5, 2025
Correction status
Correction evaluated September 17, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Official code
746.1205(a)(2)
View official report
Higher concern: Staff training
Report finding
During the investigation, it was found that one of the caregivers who provided first aid did not have first aid training certification.
Correction deadline
September 17, 2025
Correction status
Correction evaluated September 22, 2025
More details
Official Texas risk level
Medium High
Report section
746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
Official code
746.1301(a)(3)(A)
View official report
Medium concern: Health or food records
Report finding
One out of the ten children's records reviewed during inspection still does not have a health statement.
Correction deadline
November 29, 2024
Correction status
Correction evaluated November 21, 2024
More details
Official Texas risk level
Medium
Report section
746.611(a)(3) - Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
Official code
746.611(a)(3)
View official report
Medium concern: Health or food records
Report finding
Two out of the ten children's records reviewed during inspection did not have a health statement.
Correction deadline
October 23, 2024
Correction status
Correction evaluated November 5, 2024
More details
Official Texas risk level
Medium
Report section
746.611(a)(3) - Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
Official code
746.611(a)(3)
View official report
Higher concern: Supervision
Report finding
A two-year-old child was left unsupervised in the classroom for 20 minutes.
Correction deadline
May 30, 2024
Correction status
Correction evaluated June 21, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Medium concern: Incident records
Report finding
Based on the investigation conducted, it was determined that an incident report was not generated for the incident that may have placed a child at risk. A two year old stepped out of the playground onto the sidewalk of the parking lot.
Correction deadline
May 29, 2024
Correction status
Correction evaluated June 21, 2024
More details
Official Texas risk level
Medium
Report section
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Official code
746.701(5)
View official report
Higher concern: Equipment or readiness
Report finding
A child with a noted food allergy does not have a completed Food Allergy Emergency on file.
Correction deadline
March 29, 2024
Correction status
Correction evaluated April 3, 2024
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
Higher concern: Health or food records
Report finding
2 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file.
Correction deadline
March 29, 2024
Correction status
Correction evaluated April 3, 2024
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
Medium concern: Health or food records
Report finding
5 infant feeding schedules had not been updated in the last 30 days.
Correction deadline
March 8, 2024
Correction status
Correction evaluated April 29, 2024
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
View official report
Medium concern: Health or food records
Report finding
2 infant feeding schedules had not been reviewed/updated in the last 30 days.
Correction deadline
February 12, 2024
Correction status
Correction evaluated March 4, 2024
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Higher concern: Health or food records
Report finding
4 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file.
Correction deadline
March 1, 2024
Correction status
Correction evaluated March 4, 2024
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)
Higher concern: Equipment or readiness
Report finding
One child with a diagnosed food allergy did not have a food allergy emergency plan on file.
Correction deadline
March 1, 2024
Correction status
Correction evaluated March 4, 2024
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
View official report
Medium concern: Recordkeeping
Report finding
A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.
Correction status
Correction evaluated February 28, 2022
More details
Official Texas risk level
Medium Low
Report section
746.303(b) - Report Number of Employees
Official code
746.303(b)
View official report
Medium concern: Administrative posting
Report finding
The required Consumer Product Safety Commission form has not been completed within the last year.
Correction status
Correction evaluated March 4, 2022
More details
Official Texas risk level
Medium
Report section
746.4135(c) - Children's Products-Posting of CPSC website
Official code
746.4135(c)
Medium concern: Recordkeeping
Report finding
The operation did not have monthly maintenance checklists for review during inspection.
Correction deadline
March 11, 2022
Correction status
Correction evaluated March 4, 2022
More details
Official Texas risk level
Medium
Report section
746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Official code
746.4751(b)
Higher concern: Equipment or readiness
Report finding
The operation has not had a fire inspection conducted since 2020.
Correction deadline
April 29, 2022
Correction status
Correction evaluated March 31, 2022
More details
Official Texas risk level
High
Report section
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Official code
746.5101(a)
Higher concern: Equipment or readiness
Report finding
Fire extinguishers were not checked monthly.
Correction deadline
February 25, 2022
Correction status
Correction evaluated March 4, 2022
More details
Official Texas risk level
Medium High
Report section
746.5307(a) - Inspect Fire Extinguishers Monthly
Official code
746.5307(a)