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Primrose School of Frisco at Independence

14477 LEBANON RD, Frisco, TX 75035-5515

Operation number:
1604456
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
238
License effective:
June 13, 2016
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9729875213
Email:
info@primrosefriscoindependence.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 20 available inspections for Primrose School of Frisco at Independence from January 11, 2022 through July 2, 2026.

Six inspections recorded violations, with 15 recorded violations in total.

The most recent higher-concern violation was on October 24, 2025 and involved equipment or readiness.

That higher-concern topic showed up in three inspections.

Three later inspections, from April 13, 2026 through July 2, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
20

4 in last 12 months

Recorded violations
15

1 in last 12 months

Higher-concern violations
10

1 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

20 total inspections vs 11 local median in 75035

Compared to 43 local facilities

Recorded violations per inspection

This provider
0.75
Local median
0.42

Inspections with higher-concern violations

This provider
30%
Local median
23%

Inspections with recorded violations

This provider
30%
Local median
29%

Repeated topics

This provider
1
Local average
1.05

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Equipment or readiness
Report finding
Fire inspection records were reviewed during the unannounced inspection. The most recent inspection report was from 11/7/23.
Correction deadline
October 31, 2025
Correction status
Correction evaluated October 28, 2025
More details
Official Texas risk level
Medium High
Report section
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Official code
746.5101(b)
View official report
Higher concern: Child guidance
Report finding
It has been determined that a caregiver did not demonstrate competency and good judgment by not following the bottle identification procedures when feeding a breastmilk bottle to an infant. Bottles are labeled, color-coded for each child, stored in labeled trays for each child, and breastmilk bottles are placed in baggies in the refrigerator for further distinction. Failure to follow procedures resulted in a child being fed the wrong bottle that contained breastmilk, an exposure to a body fluid, placing the child at risk.
Correction deadline
July 16, 2025
Correction status
Correction evaluated August 1, 2025
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Medium concern: Health or food records
Report finding
1 infant needs feeding instructions to be signed and dated by parent.
Correction deadline
November 5, 2024
Correction status
Correction evaluated December 10, 2024
More details
Official Texas risk level
Medium
Report section
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Official code
746.2421(a)
Medium concern: Recordkeeping
Report finding
Duration of physical activity needs to be added to operational policies.
Correction deadline
November 5, 2024
Correction status
Correction evaluated December 10, 2024
More details
Official Texas risk level
Medium
Report section
746.501(a)(18)(B) - Written Operational Policies - Duration
Official code
746.501(a)(18)(B)
Medium concern: Recordkeeping
Report finding
The type of physical activity both structured and unstructured needs to be added to operational policies.
Correction deadline
November 5, 2024
Correction status
Correction evaluated December 10, 2024
More details
Official Texas risk level
Medium
Report section
746.501(a)(18)(C) - Written Operational Policies - Type of Physical Activity
Official code
746.501(a)(18)(C)
Higher concern: Transportation
Report finding
1 staff member need transportation training.
Correction deadline
November 12, 2024
Correction status
Correction evaluated December 10, 2024
More details
Official Texas risk level
Medium High
Report section
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Official code
746.1316(a)
View official report
Higher concern: Equipment or readiness
Report finding
Two children with diagnosed allergies did not have plans signed by the Doctor and the parent.
Correction deadline
November 10, 2023
Correction status
Correction evaluated November 9, 2023
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
Higher concern: Equipment or readiness
Report finding
The operation did not have a current annual fire Inspection.
Correction deadline
November 13, 2023
Correction status
Correction evaluated November 7, 2023
More details
Official Texas risk level
Medium High
Report section
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Official code
746.5101(b)
View official report
Higher concern: Equipment or readiness
Report finding
10 child records were reviewed. 1 child needs emergency contact information for admission form and 1child needs addresses for emergency contacts.
Correction deadline
November 29, 2022
Correction status
Correction evaluated December 13, 2022
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
Medium concern: Health or food records
Report finding
10 child files were reviewed. I child needs an updated immunization record.
Correction deadline
November 29, 2022
Correction status
Correction evaluated December 13, 2022
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Medium concern: Health or food records
Report finding
Infant feeding instructions were reviewed. 1 infant needs feeding instructions.
Correction deadline
November 29, 2022
Correction status
Correction evaluated December 13, 2022
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
Higher concern: Transportation
Report finding
Director needs to complete annual transportation training.
Correction deadline
November 29, 2022
Correction status
Correction evaluated December 13, 2022
More details
Official Texas risk level
Medium High
Report section
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Official code
746.1316(a)
View official report
Higher concern: Child guidance
Report finding
Based on the information received during the investigation it was found that the caregiver pinched a child.
Correction deadline
October 7, 2022
Correction status
Correction evaluated October 21, 2022
More details
Official Texas risk level
High
Report section
746.2805(3) - Prohibited Punishments - Pinching, Shaking, or Biting
Official code
746.2805(3)
Higher concern: Child guidance
Report finding
Based on the information received during the investigation it was found that the caregiver was cussing at the children.
Correction deadline
October 6, 2022
Correction status
Correction evaluated October 21, 2022
More details
Official Texas risk level
High
Report section
746.2805(7) - Prohibited Punishments - Using Harsh, Abusive or Profane Language
Official code
746.2805(7)
Higher concern: Parent rights
Report finding
Based on the information received during the investigation the director didn't disclose to the parent that there were concerns that the caregiver had spanked the child.
Correction deadline
October 6, 2022
Correction status
Correction evaluated October 21, 2022
More details
Official Texas risk level
Medium High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)