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Primrose School of South Plano

1740 CUSTER RD, Plano, TX 75075-6603

Operation number:
1561840
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
221
License effective:
August 26, 2015
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9724236999
Email:
ncrayton@primrosesouthplano.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 38 available inspections for Primrose School of South Plano from November 19, 2021 through June 16, 2026.

Eight inspections recorded violations, with 10 recorded violations in total.

The most recent higher-concern violation was on June 16, 2026 and involved hazardous access.

That higher-concern topic showed up in two inspections.

The available reports do not include a later inspection with no recorded violations after that violation.

At a glance

Total inspections
38

3 in last 12 months

Recorded violations
10

1 in last 12 months

Higher-concern violations
10

1 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

38 total inspections vs 13 local median in 75075

Compared to 16 local facilities

Recorded violations per inspection

This provider
0.26
Local median
0.27

Inspections with higher-concern violations

This provider
21%
Local median
15%

Inspections with recorded violations

This provider
21%
Local median
17%

Repeated topics

This provider
1
Local average
0.63

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

Higher concern: Hazardous access
Report finding
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
Correction deadline
June 19, 2026
Correction status
Correction evaluated June 17, 2026
More details
Official Texas risk level
Medium High
Report section
746.3701 - Safety - Areas Free From Hazards
Official code
746.3701
View official report
Higher concern: Facility condition
Report finding
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
Correction deadline
September 12, 2024
Correction status
Correction evaluated September 17, 2024
More details
Official Texas risk level
Medium High
Report section
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
Official code
746.3301(i)
Higher concern: Hazardous access
Report finding
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
Correction deadline
June 7, 2024
Correction status
Correction evaluated June 13, 2024
More details
Official Texas risk level
Medium High
Report section
746.3701 - Safety - Areas Free From Hazards
Official code
746.3701
View official report
Higher concern: Child guidance
Report finding
An infant received the wrong bottle. The bottle was labeled with the child's name.
Correction deadline
April 24, 2023
Correction status
Correction evaluated April 26, 2023
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Child guidance
Report finding
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
Correction deadline
January 2, 2023
Correction status
Correction evaluated January 13, 2023
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Supervision
Report finding
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
Correction deadline
December 15, 2022
Correction status
Correction evaluated December 20, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)
View official report
Higher concern: Health or food records
Report finding
Two children did not have immunization updates on file.
Correction deadline
November 18, 2022
Correction status
Correction evaluated November 17, 2022
More details
Official Texas risk level
High
Report section
746.613(a) - Required Immunizations
Official code
746.613(a)
Higher concern: Equipment or readiness
Report finding
Three children's records did not have the emergency contact address on file.
Correction deadline
November 18, 2022
Correction status
Correction evaluated November 17, 2022
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
Higher concern: Equipment or readiness
Report finding
One child with an EPI pen did not have a food allergy emergency plan on file.
Correction deadline
November 18, 2022
Correction status
Correction evaluated November 17, 2022
More details
Official Texas risk level
Medium High
Report section
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Official code
746.3819
View official report
Higher concern: Child guidance
Report finding
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
Correction deadline
December 7, 2021
Correction status
Correction evaluated December 20, 2021
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)