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Pinnacle Kids Academy

410 CARSON HILL DR, San Antonio, TX 78251

Operation number:
1559416
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Bexar
Capacity:
190
License effective:
August 17, 2015
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2106608585
Email:
potranco@pinnaclekidsacademy.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 34 available inspections for Pinnacle Kids Academy from September 17, 2021 through April 29, 2026.

Six inspections recorded violations, with nine recorded violations in total.

The most recent higher-concern violation was on January 30, 2026 and involved child guidance.

Three later inspections, from February 4, 2026 through April 29, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
34

6 in last 12 months

Recorded violations
9

1 in last 12 months

Higher-concern violations
8

1 in last 12 months

Repeated topics
0

Last 36 months

Local comparison

34 total inspections vs 22 local median in 78251

Compared to 15 local facilities

Recorded violations per inspection

This provider
0.26
Local median
0.38

Inspections with higher-concern violations

This provider
18%
Local median
24%

Inspections with recorded violations

This provider
18%
Local median
26%

Repeated topics

This provider
0
Local average
1.27

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

No repeated topics found

The available reports do not show the same violation topic appearing in more than one inspection during the last 36 months. Review the inspection history below for any one-time violations or report details.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Child guidance
Report finding
During the course of the investigation, it was determined that toddler children had been frightened by a caregiver in a dinosaur costume who visited their classrooms after it was previously determined on other occasions that some of the children were afraid of the costume and the visits disrupted the classes and made some children cry. The costume was not associated with the curriculum.
Correction deadline
March 17, 2026
Correction status
Correction evaluated March 25, 2026
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Staff-to-child ratio
Report finding
Based on observation made during inspection, it was determined that the infant room 2 was out of ratio. Caregiver had five infants in care and the ages are 10 month old, 11 month old, 11 month old, 14 month old and 16 month old. Based on the ages of the infants, caregiver can only have four infants in care.
Correction deadline
August 25, 2025
Correction status
Correction evaluated September 4, 2025
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Medium concern: Health or food records
Report finding
Information obtained during investigation; determined the same infant was not served their last PM bottle on two separate occasions.
Correction status
Correction evaluated August 6, 2024
More details
Official Texas risk level
Medium
Report section
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Official code
746.2421(a)
Higher concern: Incident records
Report finding
Based on the information collected for this investigation, it was learned that the operation did not notify licensing when the staff failed to feed an infant their breast milk bottle on two separate occasions. It was discovered that one of the incidents, due to the lack of proper labeling of bottles, uncovered the infant caregiver served an infant the wrong breast milk bottle. Both caregivers in the classroom were aware of the situation and did not informed the director. Therefore, the operation did not notify licensing.
Correction status
Correction evaluated August 6, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Parent rights
Report finding
Information obtained for this investigation, revealed two infant caregivers were aware an infant was given the wrong breastmilk bottle and the parent was not informed of this mistake. Staff informed the parent of not being able to recognize which bottle belonged to the two infants with the same bottle, in which both had breastmilk.
Correction status
Correction evaluated August 6, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
View official report
Higher concern: Facility condition
Report finding
The diaper changing mat in the Little Sprouts classroom had the vinyl torn. Note, corrected at inspection when the diaper changing mat was replaced with a new one.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
Official code
746.3503(a)
Higher concern: Equipment or readiness
Report finding
The climbing wall on the Pre-K/ School age playground had a cracked and broken pocket.
Correction deadline
August 28, 2023
Correction status
Correction evaluated September 11, 2023
More details
Official Texas risk level
High
Report section
746.4601(7) - Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
Official code
746.4601(7)
View official report
Higher concern: Medication
Report finding
The medication (inhaler) being administered to a child did not have its original container with the name of child, name of medication or instructions on the doses for the medication.
Correction status
Correction evaluated January 18, 2023
More details
Official Texas risk level
Medium High
Report section
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
Official code
746.3805(b)(1)
View official report
Higher concern: Supervision
Report finding
The 3-year-old class group transition inside from the playground. There was one child who sat on the floor behind the opened door and was not noticed by the caregiver. The child was left unsupervised for approximately 3 minutes. Note: Caregivers conducted supervision training and were reprimanded for this incident.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)