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North Custer KinderCare

6525 CUSTER RD, Plano, TX 75023-3202

Operation number:
308151- 747
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
130
License effective:
July 12, 1988
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9726180011
Email:
301207@klcorp.com
Website:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 24 available inspections for North Custer KinderCare from September 15, 2021 through April 22, 2026.

10 inspections recorded violations, with 31 recorded violations in total.

The most recent recorded violation was on April 22, 2026 and involved health or food records.

That higher-concern topic showed up in three inspections.

The available reports do not include a later inspection with no recorded violations after that violation.

At a glance

Total inspections
24

5 in last 12 months

Recorded violations
31

1 in last 12 months

Higher-concern violations
27

0 in last 12 months

Repeated topics
3

Last 36 months

Local comparison

24 total inspections vs 13.5 local median in 75023

Compared to 22 local facilities

Recorded violations per inspection

This provider
1.29
Local median
0.67

Inspections with higher-concern violations

This provider
38%
Local median
30%

Inspections with recorded violations

This provider
42%
Local median
33%

Repeated topics

This provider
3
Local average
1.18

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Medium concern: Health or food records
Report finding
Three of the infants in care did not have update infant feeding instructions.
Correction deadline
April 29, 2026
Correction status
Correction evaluated April 27, 2026
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
View official report
Higher concern: Staff training
Report finding
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Correction deadline
June 6, 2025
Correction status
Correction evaluated May 29, 2025
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Official code
746.1315(b)(1)
View official report
Higher concern: Staff training
Report finding
Three caregivers did not have current CPR/First Aid training.
Correction status
Correction evaluated August 14, 2024
More details
Official Texas risk level
Medium High
Report section
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Official code
746.1315(a)
Medium concern: Health or food records
Report finding
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Correction deadline
July 26, 2024
Correction status
Correction evaluated July 24, 2024
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Higher concern: Equipment or readiness
Report finding
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Correction deadline
July 26, 2024
Correction status
Correction evaluated July 24, 2024
More details
Official Texas risk level
Medium High
Report section
746.5405 - Documentation of Gas Leak Inspection
Official code
746.5405
View official report
Higher concern: Background screening
Report finding
There was one caregiver present without an active background check.
Correction deadline
February 5, 2024
Correction status
Correction evaluated February 16, 2024
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Low concern: Recordkeeping
Report finding
A child's record was not kept for 3 months post unenrollment.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
Low
Report section
746.603(b) - Children's Records - Storage
Official code
746.603(b)
Higher concern: Attendance accountability
Report finding
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.5605(3) - Safety Precautions for Loading and Unloading Children - Account for All Children
Official code
746.5605(3)
Higher concern: Supervision
Report finding
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Equipment or readiness
Report finding
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Correction deadline
May 24, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
Official code
746.5625(b)
Higher concern: Incident records
Report finding
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Child guidance
Report finding
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Official code
746.1201(4)
Higher concern: Supervision
Report finding
It was determined that a child was left unattended on a vehicle.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child Unattended
Official code
746.5605(4)
Higher concern: Parent rights
Report finding
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Child guidance
Report finding
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Correction deadline
May 15, 2024
Correction status
Correction evaluated May 29, 2024
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Equipment or readiness
Report finding
The last fire inspection the operation had documentation for was completed on 3/18/22.
Correction deadline
August 25, 2023
Correction status
Correction evaluated July 28, 2023
More details
Official Texas risk level
Medium High
Report section
746.5103 - Documentation of Fire Inspection
Official code
746.5103
Medium concern: Recordkeeping
Report finding
The operation had not completed a fire drill since November of 2022.
Correction deadline
August 4, 2023
Correction status
Correction evaluated September 22, 2023
More details
Official Texas risk level
Medium
Report section
746.5205(4) - Documentation of Drills
Official code
746.5205(4)
Higher concern: Facility condition
Report finding
The last sanitation inspection completed for the operation was 12/06/21.
Correction deadline
August 25, 2023
Correction status
Correction evaluated July 28, 2023
More details
Official Texas risk level
Medium High
Report section
746.3401(a) - Annual Sanitation Inspection
Official code
746.3401(a)
View official report
Higher concern: Background screening
Report finding
The acting director does not have an eligible background check determination from the background check unit.
Correction deadline
November 17, 2022
Correction status
Correction evaluated November 29, 2022
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Higher concern: Licensing compliance
Report finding
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Correction deadline
November 17, 2022
Correction status
Correction evaluated November 29, 2022
More details
Official Texas risk level
Medium High
Report section
746.303(a)(4) - Report Change in Director
Official code
746.303(a)(4)
View official report
Higher concern: Staff-to-child ratio
Report finding
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.1609 - Maximum Group Size 13 or More Children
Official code
746.1609
Higher concern: Staff training
Report finding
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Correction deadline
September 2, 2022
Correction status
Correction evaluated August 18, 2022
More details
Official Texas risk level
Medium High
Report section
746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Official code
746.1301(5)(A)
Higher concern: Equipment or readiness
Report finding
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Correction deadline
August 31, 2022
Correction status
Correction evaluated August 15, 2022
More details
Official Texas risk level
Medium High
Report section
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Official code
746.5101(b)
Higher concern: Equipment or readiness
Report finding
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium High
Report section
746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
Official code
746.5205(1)
View official report
Higher concern: Supervision
Report finding
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Correction deadline
March 24, 2022
Correction status
Correction evaluated March 31, 2022
More details
Official Texas risk level
Medium High
Report section
746.1203(6) - Responsibilities of Caregivers - Free of other activities
Official code
746.1203(6)
Higher concern: Supervision
Report finding
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Correction deadline
March 24, 2022
Correction status
Correction evaluated March 31, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)
View official report
Higher concern: Equipment or readiness
Report finding
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Correction deadline
October 31, 2021
Correction status
Correction evaluated October 25, 2021
More details
Official Texas risk level
Medium High
Report section
746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Official code
746.4907(a)(1)
Higher concern: Staff training
Report finding
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Correction deadline
September 17, 2021
Correction status
Correction evaluated September 16, 2021
More details
Official Texas risk level
Medium High
Report section
746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Official code
746.1309(d)
Higher concern: Transportation
Report finding
The director and did not have transportatin safety training.
Correction deadline
September 17, 2021
Correction status
Correction evaluated September 20, 2021
More details
Official Texas risk level
Medium High
Report section
746.1301(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation Training
Official code
746.1301(7)(A)
Higher concern: Equipment or readiness
Report finding
The operation did not have a current gas leak inspection.
Correction deadline
September 30, 2021
Correction status
Correction evaluated September 20, 2021
More details
Official Texas risk level
Medium High
Report section
746.5401 - Requirement of Gas Leak Inspection
Official code
746.5401
Higher concern: Health or food records
Report finding
Two children did not have current immunization records.
Correction deadline
September 22, 2021
Correction status
Correction evaluated September 20, 2021
More details
Official Texas risk level
Medium High
Report section
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Official code
746.613(b)