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Primrose School of Frisco West

333 W LEBANON, Frisco, TX 75036-3320

Operation number:
1530811
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Denton
Capacity:
240
License effective:
August 18, 2014
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
2144691381
Email:
director@primrosefriscowest.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 21 available inspections for Primrose School of Frisco West from February 9, 2022 through July 7, 2026.

Six inspections recorded violations, with eight recorded violations in total.

The most recent higher-concern violation was on May 14, 2026 and involved supervision.

That higher-concern topic showed up in three inspections.

Two later inspections, from May 27, 2026 through July 7, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
21

9 in last 12 months

Recorded violations
8

2 in last 12 months

Higher-concern violations
7

2 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

21 total inspections vs 6.5 local median in 75036

Compared to 16 local facilities

Recorded violations per inspection

This provider
0.38
Local median
0.5

Inspections with higher-concern violations

This provider
24%
Local median
25%

Inspections with recorded violations

This provider
29%
Local median
33%

Repeated topics

This provider
1
Local average
0.19

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Supervision
Report finding
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
Correction deadline
May 19, 2026
Correction status
Correction evaluated May 27, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Supervision
Report finding
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
Correction deadline
January 23, 2026
Correction status
Correction evaluated February 3, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Medium concern: Medication
Report finding
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
Correction status
Completed at time of inspection
More details
Official Texas risk level
Medium
Report section
746.3809 - Medication No Longer Used
Official code
746.3809
View official report
Higher concern: Supervision
Report finding
A child was left without supervision in the playground area for around 2 minutes.
Correction deadline
December 22, 2023
Correction status
Correction evaluated January 2, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Staff training
Report finding
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
Correction deadline
December 15, 2023
Correction status
Correction evaluated December 18, 2023
More details
Official Texas risk level
Medium High
Report section
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Official code
746.1315(a)
View official report
Higher concern: Background screening
Report finding
Two individuals providing direct care during a special skills activity did not have cleared background checks.
Correction deadline
February 9, 2022
Correction status
Correction evaluated February 25, 2022
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Higher concern: Facility condition
Report finding
A Caregiver did not wash her hands after toileting children.
Correction deadline
February 9, 2022
Correction status
Correction evaluated February 25, 2022
More details
Official Texas risk level
Medium High
Report section
746.3505(c) - Diapering Procedures - Use Disposable Gloves
Official code
746.3505(c)
Higher concern: Background screening
Report finding
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
Correction deadline
February 9, 2022
Correction status
Correction evaluated February 25, 2022
More details
Official Texas risk level
High
Report section
745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
Official code
745.635(3)