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Primrose School of Round Rock

15925 S GREAT OAKS DR, Round Rock, TX 78681-5527

Operation number:
1523143
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Williamson
Capacity:
198
License effective:
September 25, 2013
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
5127332020
Email:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 49 available inspections for Primrose School of Round Rock from July 28, 2021 through March 3, 2026.

21 inspections recorded violations, with 50 recorded violations in total.

The most recent higher-concern violation was on February 26, 2026 and involved staff-to-child ratio.

That higher-concern topic showed up in two inspections.

A later inspection showed no recorded violations, but the records do not say whether it was a formal follow-up.

At a glance

Total inspections
49

5 in last 12 months

Recorded violations
50

3 in last 12 months

Higher-concern violations
39

3 in last 12 months

Repeated topics
6

Last 36 months

Local comparison

49 total inspections vs 8.5 local median in 78681

Compared to 24 local facilities

Recorded violations per inspection

This provider
1.02
Local median
0.38

Inspections with higher-concern violations

This provider
37%
Local median
24%

Inspections with recorded violations

This provider
43%
Local median
29%

Repeated topics

This provider
6
Local average
0.79

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Staff-to-child ratio
Report finding
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
Correction deadline
February 26, 2026
Correction status
Correction evaluated March 3, 2026
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Higher concern: Incident records
Report finding
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
Correction deadline
November 4, 2025
Correction status
Correction evaluated November 6, 2025
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Supervision
Report finding
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
Correction deadline
November 4, 2025
Correction status
Correction evaluated November 6, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Facility condition
Report finding
A caregiver was observed not washing her hands after diapering a child.
Correction deadline
April 10, 2025
Correction status
Correction evaluated April 16, 2025
More details
Official Texas risk level
Medium High
Report section
746.3415(4) - Employee Handwashing After Diapering a Child
Official code
746.3415(4)
Higher concern: Facility condition
Report finding
A child was observed not washing her hands after having her diaper changed.
Correction deadline
April 10, 2025
Correction status
Correction evaluated April 16, 2025
More details
Official Texas risk level
Medium High
Report section
746.3417(3) - Children Handwashing After Toileting or Diapering
Official code
746.3417(3)
View official report
Medium concern: Recordkeeping
Report finding
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
Correction deadline
November 29, 2024
Correction status
Correction evaluated November 22, 2024
More details
Official Texas risk level
Medium
Report section
746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
Official code
746.501(a)(23)
Medium concern: Recordkeeping
Report finding
The operational policies were missing employee vaccination policies.
Correction deadline
November 29, 2024
Correction status
Correction evaluated November 22, 2024
More details
Official Texas risk level
Medium
Report section
746.501(a)(28) - Written Operational Policies - Vaccine Preventable Diseases
Official code
746.501(a)(28)
Higher concern: Transportation
Report finding
The director did not have current annual transportation training.
Correction deadline
November 22, 2024
Correction status
Correction evaluated November 20, 2024
More details
Official Texas risk level
Medium High
Report section
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Official code
746.1316(a)
View official report
Medium concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
Correction deadline
November 29, 2024
Correction status
Correction evaluated November 25, 2024
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
View official report
Higher concern: Attendance accountability
Report finding
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
Correction deadline
October 15, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Official code
746.1205(a)(2)
View official report
Higher concern: Parent rights
Report finding
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Correction deadline
November 8, 2024
Correction status
Correction evaluated November 14, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Supervision
Report finding
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
Correction deadline
November 8, 2024
Correction status
Correction evaluated November 13, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
Correction deadline
November 8, 2024
Correction status
Correction evaluated November 12, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Medium concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Correction deadline
November 8, 2024
Correction status
Correction evaluated November 14, 2024
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
View official report
Higher concern: Staff-to-child ratio
Report finding
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
Correction deadline
November 1, 2024
Correction status
Correction evaluated November 13, 2024
More details
Official Texas risk level
Medium High
Report section
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Official code
746.1601
View official report
Higher concern: Medication
Report finding
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
Correction deadline
November 8, 2024
Correction status
Correction evaluated November 12, 2024
More details
Official Texas risk level
Medium High
Report section
746.3805(b)(3) - Administering Medication - Not After Expiration date
Official code
746.3805(b)(3)
Medium concern: Staff training
Report finding
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
Correction deadline
November 15, 2024
Correction status
Correction evaluated November 13, 2024
More details
Official Texas risk level
Medium
Report section
746.1309(e) - Documented Annual Training- Required Content
Official code
746.1309(e)
View official report
Higher concern: Parent rights
Report finding
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
Correction deadline
October 31, 2024
Correction status
Correction evaluated December 18, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Medium concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
Correction deadline
October 31, 2024
Correction status
Correction evaluated November 12, 2024
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
Higher concern: Supervision
Report finding
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
Correction deadline
October 31, 2024
Correction status
Correction evaluated November 13, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
Correction deadline
October 31, 2024
Correction status
Correction evaluated December 18, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Medium concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
Higher concern: Parent rights
Report finding
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Supervision
Report finding
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Supervision
Report finding
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Parent rights
Report finding
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Medium concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Correction deadline
October 25, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
View official report
Higher concern: Incident records
Report finding
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time.
Correction deadline
October 23, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
Higher concern: Supervision
Report finding
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
Correction deadline
October 23, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Parent rights
Report finding
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
Correction deadline
October 23, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
View official report
Higher concern: Background screening
Report finding
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
Correction status
Correction evaluated September 20, 2024
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Supervision
Report finding
A caregiver used her personal phone as well as the operations iPad for personal use.
Correction deadline
October 22, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
Medium High
Report section
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Official code
746.1203(3)(D)
Higher concern: Child guidance
Report finding
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
Correction deadline
October 22, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Official code
746.2805(5)
Higher concern: Child guidance
Report finding
A caregiver used an iPad to lightly bop children on the head.
Correction deadline
October 22, 2024
Correction status
Correction evaluated October 28, 2024
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Parent rights
Report finding
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 10, 2024
More details
Official Texas risk level
High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Facility condition
Report finding
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 10, 2024
More details
Official Texas risk level
Medium High
Report section
746.3501(1) - Diaper Changing Steps- Prompt
Official code
746.3501(1)
Higher concern: Facility condition
Report finding
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 10, 2024
More details
Official Texas risk level
Medium High
Report section
746.3301(h) - Nutrition and Food Service - Food not a reward
Official code
746.3301(h)
Higher concern: Other violations
Report finding
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 10, 2024
More details
Official Texas risk level
High
Report section
746.1201(5) - Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
Official code
746.1201(5)
Higher concern: Supervision
Report finding
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 10, 2024
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Medium concern: Incident records
Report finding
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 15, 2024
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
Higher concern: Child guidance
Report finding
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 10, 2024
More details
Official Texas risk level
High
Report section
746.2805(1) - Prohibited Punishments - Corporal Punishment
Official code
746.2805(1)
Higher concern: Incident records
Report finding
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
Correction deadline
October 7, 2024
Correction status
Correction evaluated October 10, 2024
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Medium concern: Incident records
Report finding
An incident report was not shared or given to the parent when the incident occurred.
Correction deadline
October 24, 2024
Correction status
Correction evaluated December 30, 2024
More details
Official Texas risk level
Medium
Report section
746.707 - Incident/Illness Report Form Shared with Parent
Official code
746.707
View official report
Higher concern: Health or food records
Report finding
Bottles are propped up for infants occasionally during feedings.
Correction deadline
November 30, 2023
Correction status
Correction evaluated December 14, 2023
More details
Official Texas risk level
High
Report section
746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
Official code
746.2419(3)
Higher concern: Equipment or readiness
Report finding
The operation last fire inspection was done 8/16/21.
Correction deadline
March 21, 2023
Correction status
Correction evaluated March 23, 2023
More details
Official Texas risk level
High
Report section
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Official code
746.5101(a)
Higher concern: Equipment or readiness
Report finding
It was observed that the loose fill depth was not 6 inches below required 6 inches
Correction deadline
March 21, 2023
Correction status
Correction evaluated March 27, 2023
More details
Official Texas risk level
Medium High
Report section
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Official code
746.4907(d)
View official report
Medium concern: Health or food records
Report finding
One out of ten children's files reviewed were missing immunization records.
Correction deadline
March 29, 2022
Correction status
Correction evaluated March 21, 2022
More details
Official Texas risk level
Medium
Report section
746.603(a)(4) - Children's Records - Immunizations
Official code
746.603(a)(4)
Higher concern: Supervision
Report finding
During an investigation there was sufficient evidence to support that a child was left unsupervised in the classroom.
Correction deadline
August 25, 2021
Correction status
Correction evaluated September 7, 2021
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)