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Primrose School at the Galleria

5015 WESTHEIMER ST STE A423, Houston, TX 77056

Operation number:
1508681
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Harris
Capacity:
204
License effective:
July 11, 2013
Hours:
06:30 AM-06:30 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
7135598668
Email:
Not listed
Website:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 17 available inspections for Primrose School at the Galleria from October 20, 2021 through July 16, 2026.

Eight inspections recorded violations, with 16 recorded violations in total.

The most recent higher-concern violation was on February 10, 2026 and involved background screening.

Staff training was a higher-concern topic that showed up in two inspections.

Two later inspections, from July 14, 2026 through July 16, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
17

3 in last 12 months

Recorded violations
16

3 in last 12 months

Higher-concern violations
12

2 in last 12 months

Repeated topics
0

Last 36 months

Local comparison

17 total inspections vs 11 local median in Houston

Compared to 920 local facilities

Recorded violations per inspection

This provider
0.94
Local median
0.99

Inspections with higher-concern violations

This provider
35%
Local median
35%

Inspections with recorded violations

This provider
47%
Local median
44%

Repeated topics

This provider
0
Local average
1.55

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

No repeated topics found

The available reports do not show the same violation topic appearing in more than one inspection during the last 36 months. Review the inspection history below for any one-time violations or report details.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Staff training
Report finding
Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,
Correction deadline
March 3, 2026
Correction status
Correction evaluated February 18, 2026
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Official code
746.1315(b)(1)
Medium concern: Recordkeeping
Report finding
Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.
Correction deadline
February 13, 2026
Correction status
Correction evaluated February 27, 2026
More details
Official Texas risk level
Medium Low
Report section
746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)
Official code
746.901(5)
Higher concern: Background screening
Report finding
One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Low concern: Incident records
Report finding
Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.
Correction deadline
May 26, 2023
Correction status
Correction evaluated May 30, 2023
More details
Official Texas risk level
Low
Report section
746.705 - Incident/Illness Report Form Signed
Official code
746.705
View official report
Medium concern: Health or food records
Report finding
2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22
Correction status
Correction evaluated February 17, 2023
More details
Official Texas risk level
Medium
Report section
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Official code
746.2421(b)
View official report
Higher concern: Environmental health
Report finding
During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.
Correction status
Correction evaluated October 4, 2022
More details
Official Texas risk level
Medium High
Report section
746.305(a)(4) - Report Outbreak of Communicable Illness
Official code
746.305(a)(4)
View official report
Higher concern: Child guidance
Report finding
Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.
Correction deadline
November 18, 2022
Correction status
Correction evaluated December 2, 2022
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Hazardous access
Report finding
During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.
Correction deadline
February 16, 2022
Correction status
Correction evaluated March 2, 2022
More details
Official Texas risk level
Medium High
Report section
746.3701 - Safety - Areas Free From Hazards
Official code
746.3701
View official report
Higher concern: Staff training
Report finding
Three of ten personnel files reviewed needed skills based pediatric CPR training.
Correction status
Correction evaluated February 22, 2022
More details
Official Texas risk level
Medium High
Report section
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Official code
746.1315(b)(1)
Higher concern: Attendance accountability
Report finding
The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.
Correction deadline
February 15, 2022
Correction status
Correction evaluated March 2, 2022
More details
Official Texas risk level
High
Report section
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Official code
746.1203(2)
Higher concern: Health or food records
Report finding
Three of ten children's records reviewed needed updated immunization records.
Correction deadline
February 22, 2022
Correction status
Correction evaluated March 2, 2022
More details
Official Texas risk level
High
Report section
746.613(a) - Required Immunizations
Official code
746.613(a)
Medium concern: Recordkeeping
Report finding
Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.
Correction deadline
February 22, 2022
Correction status
Correction evaluated March 2, 2022
More details
Official Texas risk level
Medium
Report section
746.901(2) - Required Personnel Records- Meets Requirements
Official code
746.901(2)
Higher concern: Equipment or readiness
Report finding
Four of ten children's records reviewed needed emergency contact information.
Correction deadline
February 22, 2022
Correction status
Correction evaluated March 8, 2022
More details
Official Texas risk level
Medium High
Report section
746.605(6) - Required Admission Information - Emergency Contact
Official code
746.605(6)
Higher concern: Licensing compliance
Report finding
The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect
Correction deadline
February 22, 2022
Correction status
Correction evaluated March 2, 2022
More details
Official Texas risk level
High
Report section
746.201(1) - Policies Comply with Rules
Official code
746.201(1)
Higher concern: Medication
Report finding
Medication stored for one child was not in its original container.
Correction deadline
February 21, 2022
Correction status
Correction evaluated February 22, 2022
More details
Official Texas risk level
Medium High
Report section
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
Official code
746.3805(b)(1)
View official report
Higher concern: Supervision
Report finding
During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.
Correction deadline
January 31, 2022
Correction status
Correction evaluated February 15, 2022
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Official code
746.1203(4)