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Primrose School of Plano at Chase Oaks

6525 CHASE OAKS BLVD, Plano, TX 75023-2309

Operation number:
1498191
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Collin
Capacity:
221
License effective:
March 11, 2013
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
9725171173
Email:
Not listed

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 27 available inspections for Primrose School of Plano at Chase Oaks from May 23, 2022 through February 12, 2026.

Five inspections recorded violations, with 10 recorded violations in total.

The most recent higher-concern violation was on December 31, 2025 and involved supervision.

That higher-concern topic showed up in three inspections.

Two later inspections, from January 2, 2026 through February 12, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
27

6 in last 12 months

Recorded violations
10

1 in last 12 months

Higher-concern violations
7

1 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

27 total inspections vs 13.5 local median in 75023

Compared to 22 local facilities

Recorded violations per inspection

This provider
0.37
Local median
0.67

Inspections with higher-concern violations

This provider
11%
Local median
30%

Inspections with recorded violations

This provider
19%
Local median
33%

Repeated topics

This provider
1
Local average
1.18

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Higher concern: Supervision
Report finding
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Correction deadline
January 29, 2026
Correction status
Correction evaluated February 12, 2026
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
View official report
Higher concern: Child guidance
Report finding
The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Correction deadline
September 4, 2025
Correction status
Correction evaluated September 17, 2025
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Supervision
Report finding
A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Correction deadline
September 4, 2025
Correction status
Correction evaluated September 17, 2025
More details
Official Texas risk level
High
Report section
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Official code
746.1205(a)(4)
Higher concern: Incident records
Report finding
A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Correction deadline
September 4, 2025
Correction status
Correction evaluated September 17, 2025
More details
Official Texas risk level
Medium High
Report section
746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
Official code
746.307(b)(1)
View official report
Medium concern: Parent rights
Report finding
The operation did not notify the parent of an injury at pickup.
Correction deadline
April 10, 2024
Correction status
Correction evaluated April 12, 2024
More details
Official Texas risk level
Medium
Report section
746.307(c) - Parental Notification of Less Serious Injuries
Official code
746.307(c)
View official report
Higher concern: Supervision
Report finding
A child was left unsupervised in a classroom.
Correction deadline
December 28, 2022
Correction status
Correction evaluated January 11, 2023
More details
Official Texas risk level
High
Report section
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Official code
746.1203(4)
Higher concern: Parent rights
Report finding
Parents were not notified that a child was left unsupervised.
Correction deadline
December 28, 2022
Correction status
Correction evaluated January 11, 2023
More details
Official Texas risk level
Medium High
Report section
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Official code
746.307(b)(4)
Higher concern: Incident records
Report finding
Licensing was not notified of an incident where a child was left unsupervised.
Correction deadline
December 28, 2022
Correction status
Correction evaluated January 11, 2023
More details
Official Texas risk level
High
Report section
746.305(a)(6) - Report Situation Placing Children at Risk
Official code
746.305(a)(6)
View official report
Medium concern: Equipment or readiness
Report finding
Annual CPSC form last dated as 8-25-2020.
Correction deadline
May 27, 2022
Correction status
Correction evaluated May 24, 2022
More details
Official Texas risk level
Medium
Report section
746.4135(b) - Children's Products- Annual Certification
Official code
746.4135(b)
Medium concern: Staff training
Report finding
First Aid Kit located in the kitchen of the operation missing scissors and thermometer.
Correction deadline
May 27, 2022
Correction status
Correction evaluated May 24, 2022
More details
Official Texas risk level
Medium
Report section
746.4003(a) - First Aid Kit - Incomplete Kit
Official code
746.4003(a)