Back

Primrose of Prestonwood

15237 MONTFORT RD, Dallas, TX 75248-6457

Operation number:
1471666
Type:
Licensed Center
Status:
Active (Y)
Records checked:
August 22, 2026
Additional info
Source:
Texas Health and Human Services Child Care Regulation
County:
Dallas
Capacity:
250
License effective:
January 18, 2013
Hours:
07:00 AM-06:00 PM
Days:
Mon,Tue,Wed,Thu,Fri
Phone:
4697919131
Email:
director@primroseprestonwood.com

Inspection snapshot

Questions worth asking

The records include recorded violations parents may want to understand before enrolling. These are conversation starters, not a pass-or-fail judgment.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Summary

This summary covers 24 available inspections for Primrose of Prestonwood from September 17, 2021 through April 23, 2026.

Eight inspections recorded violations, with 10 recorded violations in total.

The most recent higher-concern violation was on May 19, 2025 and involved background screening.

That higher-concern topic showed up in four inspections.

Three later inspections, from July 28, 2025 through April 23, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
24

1 in last 12 months

Recorded violations
10

0 in last 12 months

Higher-concern violations
8

0 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

24 total inspections vs 20 local median in 75248

Compared to 8 local facilities

Recorded violations per inspection

This provider
0.42
Local median
0.56

Inspections with higher-concern violations

This provider
29%
Local median
28%

Inspections with recorded violations

This provider
33%
Local median
31%

Repeated topics

This provider
1
Local average
1.38

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

Higher concern: Background screening
Report finding
The operation has 2 staff members who are present at the operation without a background check.
Correction deadline
May 19, 2025
Correction status
Correction evaluated June 2, 2025
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
View official report
Higher concern: Background screening
Report finding
One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Medium concern: Staff training
Report finding
Previous training years for center personnel are not kept on record at the operation.
Correction deadline
July 31, 2024
Correction status
Correction evaluated August 6, 2024
More details
Official Texas risk level
Medium Low
Report section
746.907(b) - Personnel Record Storage - Training Records
Official code
746.907(b)
Medium concern: Medication
Report finding
Antihistamine's needed for four children as required for their food allergy plan are not maintained at the operation.
Correction status
Correction evaluated July 15, 2024
More details
Official Texas risk level
Medium
Report section
746.3809 - Medication No Longer Used
Official code
746.3809
Higher concern: Sleep safety
Report finding
During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.
Correction deadline
July 27, 2023
Correction status
Correction evaluated August 9, 2023
More details
Official Texas risk level
High
Report section
746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
Official code
746.2415(b)
Higher concern: Child guidance
Report finding
Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.
Correction deadline
July 18, 2023
Correction status
Correction evaluated July 27, 2023
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
Higher concern: Background screening
Report finding
Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.
Correction deadline
July 18, 2023
Correction status
Correction evaluated July 27, 2023
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641
Higher concern: Child guidance
Report finding
This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.
Correction deadline
July 10, 2023
Correction status
Correction evaluated July 17, 2023
More details
Official Texas risk level
High
Report section
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Official code
746.1201(1)
View official report
Higher concern: Other violations
Report finding
This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.
Correction deadline
September 30, 2022
Correction status
Correction evaluated October 5, 2022
More details
Official Texas risk level
High
Report section
746.3703(c) - Not Under the Influence of Alcohol or Controlled Substance
Official code
746.3703(c)
View official report
Higher concern: Background screening
Report finding
A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.
Correction status
Completed at time of inspection
More details
Official Texas risk level
High
Report section
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Official code
745.641