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Thornberry Learning Academy

3660 Central Ave, Fort Myers, FL 33901

License:
C20LE0229
Type:
Child Care Facility
Status:
Licensed
Records checked:
July 12, 2026
Additional info
Programs and services:
School Readiness, After School, Before School, Food Served, Full Day, Half Day, Infant Care
Hours:
Mon-Tue: 6:00AM to 6:00PM; Wed: 6:00AM to 6:30PM; Thu-Fri: 6:00AM to 6:00PM; Sat-Sun: Closed
Capacity:
145
License expiration:
April 1, 2027
Typical cost: $997 - $1,343 (Under 1)
Child’s age

$997 - $1,343/mo

Median daily rate: $46.00 - $62.00

Official Florida Division of Early Learning Lee County data.

Not this provider’s price.

Inspection snapshot

Recent higher-concern violation

At least one higher-concern violation appears in the last 12 months.

Next: Read reports, examine repeated topics below, look at the broader history, and ask what changed afterward.

Latest inspectionJuly 7, 2026
Latest inspection with no recorded violationsApril 1, 2026

Summary

This summary covers 32 available inspections for Thornberry Learning Academy from March 23, 2023 through July 7, 2026.

19 inspections recorded violations, with 64 recorded violations in total.

The most recent higher-concern violation was on July 7, 2026 and involved attendance accountability.

Background screening was a higher-concern topic that showed up in five inspections.

The available reports do not include a later inspection with no recorded violations after that violation.

At a glance

Total inspections
32

7 in last 12 months

Recorded violations
64

14 in last 12 months

Higher-concern violations
21

4 in last 12 months

Repeated topics
12

Last 36 months

Local comparison

32 total inspections vs 15 local median in 33901

Compared to 17 local facilities

Recorded violations per inspection

This provider
2
Local median
0.93

Inspections with higher-concern violations

This provider
34%
Local median
27%

Inspections with recorded violations

This provider
59%
Local median
44%

Repeated topics

This provider
12
Local average
3.06

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Medium concern: Facility condition
Report finding
There was evidence or the presence of rodent or vermin observed in the facility. CCF Handbook, Section 3.1, A Physical Environment [SR]
Correction / follow-up note
LS observed a live roach crawling on the floor near the kitchen. There was also a dead roach on the door to the freezer in the refrigerator. Photo and video was taken for the licensing file. TA was provided to the director to please ensure routine pest control services are conducted regularly to address the issue and provide documentation to show that this was completed by the due date.
Correction status
Due by August 7, 2026
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-09
Medium concern: Health or food records
Report finding
Stored food was not consumed or discarded on or before the expiration date listed by the manufacturer. CCF Handbook, Section 3.9.2, B Food and Nutrition [SR]
Inspector notes
During the time of inspection the Licensing Specialist observed expired food in the refrigerators. Pictures were taken. The provider discarded the expired food. Technical assistance was given explaining that all expired food must be discarded by the expiration date.
Correction status
Completed at time of inspection
More details
Report section
FOOD AND NUTRITION - 24 - Food Preparation Area
Official code
24-18
Higher concern: Background screening
Report finding
The facility failed to maintain a current Employee/Contractor Roster for all child care personnel in the Clearinghouse. CCF Handbook, Section 5.1, K Record Keeping [SR]
Report comments
Licensing specialist while reviewing the Employee Roster in the Clearinghouse noticed that the Individuals listed on the supplemental page need to be remove from the Employee Roster in the Clearinghouse. LS gave TA to the director in reference to maintaining a current Employee Roster in the Clearinghouse. The employer/owner/operator must add child care personnel to their Employee/Contractor Roster in the Clearinghouse within 5 days of when the individual has received a child care eligible result and has been hired at the facility. Employer/owner/operator must add an end date for individuals on the Employee/Contractor Roster in the Clearinghouse within 5 days of the employment ... [truncated]
Correction status
Due by August 7, 2026
More details
Report section
RECORD KEEPING - 45 - Background Screening Documents
Official code
45-09
Higher concern: Attendance accountability
Report finding
Attendance records did not include the time of each childs arrival and departure. CCF Handbook, Section 7.5 Record Keeping [SR]
Correction / follow-up note
LS observed the attendance record for the 1 and 2 year old class had 6 children listed and there were only 5 children in the classroom. Departure time was missing for one of the children. Pictures were taken. LS gave TA to teacher and director on the importance of signing every child in and out of the center. This corrected at time of inspection placing this standard back in compliance. ENFORCEMENT
Correction status
Completed at time of inspection
More details
Report section
RECORD KEEPING - 46 - Daily Attendance
Official code
46-02
View official report
Medium concern: Facility condition
Report finding
An area(s) of the facility was observed to not be in good repair. CCF Handbook, Section 3.1, A (Section 2.1 Health and Safety, Page 3) Physical Environment [SR]
Inspector notes
In Room # 7 (Infant Room) the changing table had paint peeling off in different areas (pictures were taken). Licensing Specialist discussed this with the director and reminded her that all areas and equipment in the facility needs to be in good repair.
Correction status
Due by March 25, 2026
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-02
Higher concern: Hazardous access
Report finding
The facilitys storage of harmful items including cleaning supplies, flammable products, and poisonous, toxic and hazardous materials allowed access by children in care. CCF Handbook, Section 3.2, B (Section 2.1 Health and Safety, Page 3) Physical Environment [SR]
Inspector notes
Licensing specialist (LS) observed a bottle of hand sanitizer labeled keep out of reach of children on a shelve, withing the reach of children in room 1 (Picture was taken). Technical Assistance (TA) was given to the director and staff by the Licensing specialist explaining that these items must always be inaccessible and out of a childs reach. Item were removed and placed out of reach of children on a shelve in the closet by the staff member, placing this standard back in compliance.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 13 - Toxic Substances, Hazardous Materials and Weapons
Official code
13-02
Medium concern: Staff training
Report finding
Child care personnel did not complete preservice training requirements prior to unsupervised contact with or care of children or, if supervised, within 90 days of beginning employment or service with the provider. (Section 3.1 and 3.2 Training Requirements, Page 7) [SR]
Report comments
The staff person listed on the supplemental page that was hired 6/16/2025 has not completed the training to meet the SR training requirement. LS provided technical assistance to the director and staff explaining that all pre-service training requirements must be completed by all program personnel, volunteers and substitutes, within 90 days of initial employment with any provider participating in the school readiness program.
Correction status
Due by March 25, 2026
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-13
Medium concern: Incident records
Report finding
Documentation of an accident or incident was insufficient in that it did not include the [The signatures of the staff or parent or the date and time it was signed. ]. CCF Handbook, Section 6.4, C (Section 2.1 Health and Safety, Page 3) Health Requirements [SR]
Inspector notes
Licensing specialist while reviewing the incident/accident reports observed that a report did not have all required areas completed (Pictures were taken). Documentation must include the name of the affected party, date and time of the occurrence, description of the occurrence, actions taken and by whom, and appropriate signatures of program child care personnel and the custodial parent or legal guardian. Program child care personnel signatures may include the director/child care personnel that witnessed the incident, who were involved in the incident, and/or responded to the childs needs. LS gave TA to the director explaining all the areas that need to be completed in the acc ... [truncated]
Correction status
Due by March 25, 2026
More details
Report section
HEALTH REQUIREMENTS - 39 - Accident/ Incident Notification and Documentation
Official code
39-05
Higher concern: Background screening
Report finding
The facility failed to maintain a current Employee/Contractor Roster for all child care personnel in the Clearinghouse. CCF Handbook, Section 5.1, K (Section 2.1 Health and Safety, Page 3) Record Keeping [SR]
Report comments
Licensing specialist while reviewing the Employee Roster in the Clearinghouse noticed that the Individuals listed on the supplemental page need to be either added or removed from the Employee Roster in the Clearinghouse. LS gave TA to the director in reference to maintaining a current Employee Roster in the Clearinghouse. The employer/owner/operator must add child care personnel to their Employee/Contractor Roster in the Clearinghouse within 5 days of when the individual has received a child care eligible result and has been hired at the facility. Employer/owner/operator must add an end date for individuals on the Employee/Contractor Roster in the Clearinghouse within 5 days ... [truncated]
Correction status
Due by March 30, 2026
More details
Report section
RECORD KEEPING - 45 - Background Screening Documents
Official code
45-09
View official report
Medium concern: Health or food records
Report finding
Stored food was not consumed or discarded on or before the expiration date listed by the manufacturer. CCF Handbook, Section 3.9.2, B Food and Nutrition [SR]
Inspector notes
During the time of inspection the Licensing Specialist observed expired food in the refrigerators and kitchen shelves. Pictures were taken. The provider discarded the expired food. Technical assistance was given explaining that all expired food must be discarded by the expiration date.
Correction status
Completed at time of inspection
More details
Report section
FOOD AND NUTRITION - 24 - Food Preparation Area
Official code
24-18
Medium concern: Health or food records
Report finding
Child(ren) did not have a Florida Certification of Immunization (DH Form 680) or a Religious Exemption from Immunization (DH Form 681), on file within 30 days of enrollment. CCF Handbook, Section 7.1, B Record Keeping [SR]
Report comments
The child listed on the supplemental page is missing a current certificate of immunization. Technical Assistance (TA) was provided by the Licensing Specialist (LS) explaining that immunization records must be on file within 30 days of enrollment.
Correction status
Due by January 8, 2026
More details
Report section
RECORD KEEPING - 41 - Immunization Records
Official code
41-01
View official report
Medium concern: Facility condition
Report finding
An area(s) of the facility was observed to not be in good repair. CCF Handbook, Section 3.1, A Physical Environment [SR]
Inspector notes
During the inspection visit, the Licensing specialist observed the green grass looking rug in the school age room, needs to be replaced or repaired as there are parts of it, curled up that could triggered someone to trip and fall. Also the brown rug at the entrance of the same room needs to be cleaned or replaced (Picture was taken). The two rooms that are currently not being used but are licensed need to be cleaned and organized (Pictures were taken). Licensing specialist (LS) gave technical assistance (TA) to the director explaining that all child care facilities must be clean, in good repair, free from health and safety hazards and from evidence of, or presence of, vermin ... [truncated]
Correction status
Due by September 3, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-02
Medium concern: Health or food records
Report finding
Stored food was not consumed or discarded on or before the expiration date listed by the manufacturer. CCF Handbook, Section 3.9.2, B Food and Nutrition [SR]
Report comments
Licensing Specialist (LS) provided TA to the Director in regards to discarding expired food. Stored food must be consumed or discarded on or before the expiration dates listed by the manufacturer. There was expired food in both refrigerator (Pictures were taken). Director discarded all expired food during the inspection visit, thus placing this standard back in compliance.
Correction status
Completed at time of inspection
More details
Report section
FOOD AND NUTRITION - 24 - Food Preparation Area
Official code
24-18
Medium concern: Staff training
Report finding
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C
Inspector notes
Licensing Specialist (LS) observed that the individual listed on the supplemental page did not complete the Department approved-five hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry. The LS provided technical assistance (TA) to the director explaining that training must be completed within 12 months from the day employment begins in the child care industry.
Correction status
Due by September 3, 2025
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-06
View official report
Medium concern: Incident records
Report finding
Child care personnel failed to share the accident/incident form with the custodial parent/ legal guardian or the individual authorized to pick up child on the day that the incident occurred. CCF Handbook, Section 6.4, B & D Health Requirements [SR]
Report comments
June 27, 2025, an incident occurred in the morning with a three year old child in which the child had a fecal accident on himself. Due to the frequency of this happening, it led the director to ask the family to find another facility for their child. The incident and the frequency were not documented to the parents. Technical assistance was provided to the director to explain that the incidents should be documented and the parents notified.
Correction status
Completed at time of inspection
More details
Report section
HEALTH REQUIREMENTS - 39 - Accident/ Incident Notification and Documentation
Official code
39-04
Low concern: Recordkeeping
Report finding
The facility failed to maintain written documentation for the number of hours a volunteer worked. CCF Handbook, Section 7.4, F Record Keeping [SR]
Inspector notes
July 2, 2025, the GOC1 and the LS observed a volunteer in the three year old classroom which the director had no record of the hours that the volunteer was at the facility. Technical assistance was provided to the director to explain that the volunteer hours need to be recorded each day that the volunteer is at the facility.
Correction status
Completed at time of inspection
More details
Report section
RECORD KEEPING - 44 - Personnel Records
Official code
44-06
Higher concern: Attendance accountability
Report finding
Child care personnel failed to ensure arrival and departure times were complete and accurate at the time of arrival or departure. CCF Handbook, Section 7.5, B Record Keeping [SR]
Inspector notes
July 2, 2025, the GOC1 and the LS observed a child in the care of the director while she was conducting daily duties. The child was signed in on the attendance sheet for the one year old classroom but had been taken out and was with the director when observed. Technical assistance was provided to the director and the teacher of the one year old classroom to explain that all children must be signed out of the classroom when removed from the classroom. ENFORCEMENT
Correction status
Completed at time of inspection
More details
Report section
RECORD KEEPING - 46 - Daily Attendance
Official code
46-03
View official report
Medium concern: Facility condition
Report finding
The bedding available was not appropriate for the childs size. CCF Handbook, Section 3.6.1, E Physical Environment [SR]
Inspector notes
May 30, 2025, the two members of another agent of the department observed children in the three & four year old classroom resting on cots that were not the appropriate size for them. Technical assistance was provided to the director to explain that the children should be placed on the appropriately sized cots when resting and sleeping.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 18 - Bedding and Linens
Official code
18-07
Low concern: Recordkeeping
Report finding
A Volunteer Acknowledgement (Form CF-FSP 5217) was not on file prior to volunteering. CCF Handbook, Section 7.4, F Record Keeping [SR]
Inspector notes
May 30, 2025, the facility had a person at the facility that is not listed on the staff roster as a teacher or staff. The director stated that she is a volunteer, however she does not have the proper documentation for her to be a volunteer. Technical assistance was provided to the director to explain that a volunteer acknowledgement form must be filled out and kept in a file for all volunteers.
Correction status
Completed at time of inspection
More details
Report section
RECORD KEEPING - 44 - Personnel Records
Official code
44-05
Low concern: Recordkeeping
Report finding
The facility failed to maintain written documentation for the number of hours a volunteer worked. CCF Handbook, Section 7.4, F Record Keeping [SR]
Inspector notes
June 3, 2025, the LS and the GOC1 noted that on May 30, 2025, there were two personnel at the facility that are not on the staff roster as teachers or staff. The director stated that they are volunteers, and she did not have written documentation for the hours that either of the volunteers have been at the facility. Technical assistance was provided to the director to explain that the volunteers' hours must be documented and monitored so that if the volunteer goes over the allotted 10 hours per month, the appropriate training can be done.
Correction status
Completed at time of inspection
More details
Report section
RECORD KEEPING - 44 - Personnel Records
Official code
44-06
View official report
Medium concern: Emergency preparedness
Report finding
The facility did not have a current and approved annual fire safety inspection by the local fire authority. CCF Handbook, Section 3.8.2, A (Section 2.1 - Health and Safety, Page 3) Physical Environment [SR]
Inspector notes
During the inspection, the Licensing Specialist monitored the Fire Drill Log and observed documentation of the last fire drill having been conducted on 2/12/2025. The last approved fire inspection for this facility was dated 11/30/2023 and it is currently expired . The fire extinguisher certifications are valid until 4/2025. Licensing Specialist (LS) Provided Technical Assistance (TA) to the director explaining that the annual fire inspection is valid for 1 year from the time of completion and must not expire. An updated fire inspection must be completed by the due date for the facility to be in compliance. A fire drill could not be done on this day due to inclement weather, ... [truncated]
Correction status
Due by March 25, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 23 - Fire Drills & Emergency Preparedness
Official code
23-02
Medium concern: Health or food records
Report finding
Stored food was not consumed or discarded on or before the expiration date listed by the manufacturer. CCF Handbook, Section 3.9.2, B (Section 2.1 Health and Safety, Page 3) Food and Nutrition [SR]
Report comments
Licensing Specialist (LS) provided TA to the Director in regards to discarding expired food. Stored food must be consumed or discarded on or before the expiration dates listed by the manufacturer. Food in the refrigerator and shelves was expired (Pictures were taken). Staff responsible for the kitchen discarded all expired food during the inspection visit, thus placing this standard back in compliance.
Correction status
Completed at time of inspection
More details
Report section
FOOD AND NUTRITION - 24 - Food Preparation Area
Official code
24-18
Medium concern: Staff training
Report finding
Child care personnel did not complete preservice training requirements prior to unsupervised contact with or care of children or, if supervised, within 90 days of beginning employment or service with the provider. (Section 3.1 and 3.2 Training Requirements, Page 7) [SR]
Inspector notes
During the inspection visit Licensing Specialist (LS) observed that the staff member listed on the supplemental did not complete the preservice training requirement. LS provided technical assistance to the director explaining that all pre-service training requirements must be completed by all program personnel, volunteers and substitutes, each as defined in the handbook, within 90 days of initial employmen t with any provider participating in the school readiness program.
Correction status
Due by April 11, 2025
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-13
Higher concern: Background screening
Report finding
The facility failed to maintain a current Employee/Contractor Roster for all child care personnel in the Clearinghouse. CCF Handbook, Section 5.1, K (Section 2.1 Health and Safety, Page 3) Record Keeping [SR]
Report comments
The facility is responsible for adding child care personnel to their Employee Roster in the Clearinghouse within 5 days of when the individual has received a child care eligible result and has been hired at the facility. The facility is also, responsible for adding an end date for individuals on the Employee Roster in the Clearinghouse within 5 days of the employment termination. The Individuals listed on the supplemental page need to be either added or removed from the Employee Roster in the Clearinghouse. LS gave TA to the director in reference to maintaining a current Employee Roster in the Clearinghouse.
Correction status
Due by April 11, 2025
More details
Report section
RECORD KEEPING - 45 - Background Screening Documents
Official code
45-09
View official report
Higher concern: Supervision
Report finding
Child care personnel were not within sight and hearing of all the children during nap time. CCF Handbook, Section 2.4.2 General Requirements [SR]
Inspector notes
On February 26, 2025, it was observed by the ELC that the three-year-old room was left unattended while 12 children were napping at approximately 1:35pm. Technical assistance was provided by ELC and the director and the teacher were explained the importance of proper supervision at all times while the facility is open. Technical assistance provided by GOC 1 that personnel must be within sight and hearing of all the children during nap time.
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 04 - Supervision
Official code
04-05
Medium concern: Facility condition
Report finding
Items unrelated to diaper changing were stored in the diaper changing area or placed on the diaper changing table/surface. CCF Handbook, Section 3.10.2, G Sanitation and Equipment [SR]
Inspector notes
On the day of the investigation, February 28, 2025, it was observed by the Licensing Specialist and the Government Operations Consultant 1, that there are items being stored under the changing table in the one year old room that are not related to diapering. The director was provided technical assistance and it was discussed that only items related to diapering can be stored under the changing table.
Correction status
Due by March 28, 2025
More details
Report section
SANITATION AND EQUIPMENT - 30 - Diapering
Official code
30-07
View official report
Medium concern: Facility condition
Report finding
Areas of the facility were found to be in need of cleaning. CCF Handbook, Section 3.1, A Physical Environment [SR]
Inspector notes
On the day of the investigation, February 19, 2025, it was observed by the LS and GOC1 that several of the vents throughout the classrooms and hallways were not clean and have a layer of dust that needs cleaning. In addition, the ceiling fans throughout the building have a layer of dust that needs to be cleaned. Technical assistance was given to the director and the importance of cleaning these areas was addressed. Pictures are provided.
Correction status
Due by March 19, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-01
Medium concern: Facility condition
Report finding
An area(s) of the facility was observed to not be in good repair. CCF Handbook, Section 3.1, A Physical Environment [SR]
Inspector notes
It was observed on February 14, 2025 by ELC that the light wasn't completely attached to the ceiling. Pictures were provided. It was observed again by the GOC 1 and the LS on February 19, 2025 during the investigation, that the light housing for the ceiling light was falling on one side. There was a gap between the light housing and the ceiling. The GOC 1 took pictures. The GOC 1 gave technical assistance so that the director understands the danger of the hanging light and it was requested the fixture be fixed and documented to the GOC 1 to show that it has been completed. The director expressed understanding of this information.
Correction status
Due by March 19, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-02
Medium concern: Facility condition
Report finding
During the facility's operating hours, an activity occurred in a portion of the building which endangered the health and/or safety of children in care. CCF Handbook, Section 3.1 Physical Environment [SR]
Inspector notes
During the investigation on February 19, 2025 it was observed by the LS and the GOC1 that the AC is blowing through some insulation in a vent on the ceiling in the community room. Technical assistance was given to the director to explain the dangers of insulation being inhaled by children and workers in this environment. The director was advised to remove the insulation from the vent. Pictures are provided.
Correction status
Due by March 1, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-10
View official report
Medium concern: Facility condition
Report finding
The bedding available was not sanitary and poses a threat to the health, safety or well-being of a child in care. CCF Handbook, Section 3.6.1 Physical Environment [SR]
Inspector notes
An onsite visit this date confirms that the mattresses in the playpens were not one inch thick, impermeable, and didn't fit well within the playpen posing a threat to the health and safety of the children. Two Licensing Specialist observed a playpen in the infant room with a loose fitting sheet and a foam pad under that was exposed (Pictures was taken). Another two playpens used for infants were observed no having tight fitted sheets and with excess bedding (Pictures were taken). The LS provided technical assistance to the staff and director explaining that the bedding should be sanitary and not pose a threat to the health, safety or well-being of a child in care.
Correction status
Due by February 18, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 18 - Bedding and Linens
Official code
18-04
View official report
Higher concern: Staff-to-child ratio
Report finding
A ratio of [1] child care personnel for [6 one year old] children is required. A ratio of [1] child care personnel for [10 one year old] children was observed. s.402.305(4), F.S. General Requirements [SR]
Inspector notes
On January 30, 2025 it was observed by the ELC that there was 1 teacher to 10 one year old's in the one year old classroom. Technical assistance was provided by ELC to explain the proper ratio for the one year olds is 1 teacher to 6 children. Please ensure the proper ratio is kept during all hours of operation. Ratios observed by the Licensing Specialist and the Government Operations Consultant 1 on February 3, 2025 are as follows: 2:3 Infants 3:9 age One year olds 1:9 age Two's and Three's 1:9 age Two's and Three's 1:13 age Three's and Four's 1:14 age Four's and Five's
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 03 - Ratio Sufficient
Official code
03-01
Medium concern: Facility condition
Report finding
Areas of the facility were found to be in need of cleaning. CCF Handbook, Section 3.1, A Physical Environment [SR]
Inspector notes
On the day of the investigation, February 3, 2025, there were areas of the infant classroom in which toys were observed laying on the floor. There was a block underneath the rug. Technical assistance was provided to the director, she was explained that this could be hazard for the children. The director was instructed to keep the floor free of debris. Pictures were taken on the day of the inspection.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-01
Medium concern: Facility condition
Report finding
All rooms did not have sufficient lighting equivalent to 20 foot candles at three feet from the floor. CCF Handbook, Section 3.3.1, A Physical Environment [SR]
Inspector notes
On the day of the inspection, February 3, 2024, the three year old classroom was observed by the LS and the GOC1 to have a desk lamp while the overhead lights were not working. This was also observed by ELC during their inspection on January 30, 2025. The director was provided with technical assistance and explained that the classrooms needs sufficient lighting. Pictures were taken on the day of the inspection.
Correction status
Due by March 3, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 14 - Lighting, Temperature, and Ventilation
Official code
14-01
Low concern: Administrative posting
Report finding
The facility failed to post the room capacity in each room. CCF Handbook, Section 3.4.1, A Physical Environment [SR]
Inspector notes
On the day of the investigation, February 3, 2025, GOC 1 and LS observed in the three year old classroom that there was no capacity signage posted. When the director was asked what her capacity is for that room, she stated that it was 8. On the day of the inspection, 9 children were observed in this room. The LS spoke with the director and provided technical assistance to explain that there were too many children in the room for the room's capacity. The director noted that there were signs on the table in the office ready to be put up, however it has not been done as yet. In addition, the director immediately went over and removed one of the children placing him/her in anothe ... [truncated]
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 15 - Licensed Capacity
Official code
15-05
Medium concern: Facility condition
Report finding
Bedding and/or linens were not stored in a sanitary manner. CCF Handbook, Section 3.6.1, G & H Physical Environment [SR]
Inspector notes
On the day of the inspection February 3, 2025, the blankets in the two-three year old room were observed by the LS and the GOC1 to be on top of each other touching and not separated. The teacher for the classroom was provided technical assistance as well as the director so that each child's blanket and bedding is stored separately and in a sanitary manner. Pictures were taken on the day of the inspection.
Correction status
Due by March 3, 2025
More details
Report section
PHYSICAL ENVIRONMENT - 18 - Bedding and Linens
Official code
18-12
Higher concern: Sleep safety
Report finding
A minimum distance of 18'' was not maintained between each napping/sleeping space. CCF Handbook, Section 3.6.2, C Physical Environment [SR]
Inspector notes
On January 30, 2025 it was observed by ELC that the cots in the three & four year old classroom were not 18 inches apart. Technical assistance was provided to the director ensuring a minimum distance of 18" maintained between each napping/sleeping space. Pictures were taken on the day of the inspection.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 19 - Nap/Sleep Space Requirements
Official code
19-02
Medium concern: Emergency preparedness
Report finding
Exit areas were blocked off and inaccessible in an emergency. CCF Handbook, Section 3.8.3 Physical Environment [SR]
Inspector notes
On the day of the inspection, February 3, 2025, it was observed by the LS and the GOC1 that the one year old classroom gate was being held closed with a zip tie. The teacher was provided technical assistance and it was cut open and taken off. The director was also given technical assistance and explained the importance of not blocking the exit area. Pictures were taken on the day of the inspection.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 23 - Fire Drills & Emergency Preparedness
Official code
23-23
View official report
Higher concern: Staff-to-child ratio
Report finding
A ratio of [2] child care personnel for [5] children is required. A ratio of [1] child care personnel for [5] children was observed. s.402.305(4), F.S. General Requirements [SR]
Inspector notes
The Licensing Specialist (LS) observed five infants with one staff member, and a second staff member arrived, so it was completed at the time of the inspection. The LS provided technical assistance, so it was completed at the time of the inspection, explaining that the ratio for infants is 1:4. Please ensure enough staff during all hours of operation. Rations after corrections: 2:5 infants 1:4 age 1-2 3:24 age 3-5
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 03 - Ratio Sufficient
Official code
03-01
Higher concern: Supervision
Report finding
Supervision of children in the [age 4] group was inadequate in that [children were walking alone in the hallway]. CCF Handbook, Section 2.4 General Requirements [SR]
Inspector notes
The LS observed two four-year-olds walking alone from the main entrance in the hallway to the four-year-old classroom without staff supervision during drop-off. The LS provided technical assistance, which was completed during the inspection, explaining that children must be supervised at all times.
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 04 - Supervision
Official code
04-01
Higher concern: Supervision
Report finding
Children were left in high chairs or other confining devices outside of feeding times. CCF Handbook, Section 2.4.4, B General Requirements [SR]
Inspector notes
The LS observed a three-year-old child being placed in a high chair for discipline purposes as a "time out." The staff removed the child from the chair; thus, it was completed at the time of the inspection. Also, in the infant room, two infants were observed placed in the high chairs while not eating; the staff removed the infants from the table; thus, it was completed at the time of the inspection. The LS provided technical assistance explaining high chairs must be used for feeding only. It was discussed with the director that better discipline practices according to the facility protocol and age must be followed, as well as the CCF Handbook regarding discipline.
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 04 - Supervision
Official code
04-09
Higher concern: Child guidance
Report finding
Child care personnel did not comply with the facility's written disciplinary and expulsion policies. CCF Handbook, Section 2.8, B General Requirements [SR]
Inspector notes
The LS observed a staff member confine a child in a highchair as a discipline and time-out method. This action is against DCF policy and not in accordance with the program's written facility disciplinary policy. The LS provided technical assistance and spoke with the staff members and the director, explaining that using highchairs for discipline is not allowed and reminding them to follow their discipline policies. The action was resolved at the time of the inspection.
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 11 - Child Discipline
Official code
11-03
Medium concern: Facility condition
Report finding
All rooms did not have sufficient lighting equivalent to 20 foot candles at three feet from the floor. CCF Handbook, Section 3.3.1, A Physical Environment [SR]
Report comments
The lights in the infant room were off, and it was very dark. Also, some children were awake and seated at the feeding table. The staff turned on the lights; thus, it was completed at the time of the inspection. The LS provided technical assistance explaining lighting must be sufficient to supervise the children at all times.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 14 - Lighting, Temperature, and Ventilation
Official code
14-01
Medium concern: Facility condition
Report finding
The bedding available was not sanitary and poses a threat to the health, safety or well-being of a child in care. CCF Handbook, Section 3.6.1 Physical Environment [SR]
Inspector notes
The LS observed playpens for the infants who did not have mattresses. Children were sleeping on a hard surface made of wood wrapped with cloth. The LS provided technical assistance that the mattress for playpen materials is one inch thick, impermeable, and fits well within the playpen
Correction status
Due by December 20, 2024
More details
Report section
PHYSICAL ENVIRONMENT - 18 - Bedding and Linens
Official code
18-04
Higher concern: Sleep safety
Report finding
A napping or sleeping infant who is not capable of rolling over was not positioned on his/her back and on a firm surface, or was swaddled, and the provider did not have written authorization for an alternate sleep position from a physician in the childs record. CCF Handbook, Section 3.6.4, B Physical Environment [SR]
Inspector notes
The LS observed two infants sleeping in car seats. The staff placed the infants in the playpens; thus, it was completed during the inspection. The LS provided technical assistance explaining infants must sleep in cribs and playpens, but car seats are not allowed for sleeping areas because they pose a suffocation risk.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 20 - Crib Requirements
Official code
20-04
Higher concern: Background screening
Report finding
Documentation of Level 2 Clearinghouse screening clearance was missing for child care personnel. CCF Handbook, Section 7.4.1,C Record Keeping [SR]
Report comments
The staff noted on the supplemental did not have a level two background screening. The LS provided technical assistance from the CCF Handbook 7.4.1, C. A copy of the eligible results, for the Level 2 screening, generated from the Clearinghouse must be on record for each personnel.
Correction status
Due by January 20, 2025
More details
Report section
RECORD KEEPING - 45 - Background Screening Documents
Official code
45-02
View official report
Medium concern: Staff training
Report finding
Child care personnel including volunteers who work 10 hours or more per month did not complete the 40 hour Introductory Child Care Training requirement. CCF Handbook Section 4.2.1
Report comments
Child care personnel including volunteers who work 10 hours or more per month must begin training within 90 days of employment in the child care industry and successfully complete Departments training within 12 months from the date training begins. Training taken prior to employment in the child care industry does not constitute begin training. The begin training timeframes begin at the time of employment in the child care industry. Training completion may not exceed 15 months from the date of employment in the child care industry in any licensed Florida child care facility. This may be accomplished by classroom attendance in a Department-approved training course, acquiring a ... [truncated]
Correction status
Due by January 18, 2025
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-01
Medium concern: Staff training
Report finding
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C
Correction / follow-up note
Pursuant to Section 402.305(2)(e)5., F.S., all child care personnel must complete a single course of training in early literacy and language development of children ages birth through five years that is a minimum of five clock hours or .5 CEUs. Early literacy training must be completed within 12 months of date of employment in the child care industry. Proof of completion may be documented on a certificate of course completion, classroom transcript, or diploma. Child care personnel must complete one of the following: The staff members noted on the supplemental page did complete the Department approved-five hour early literacy and language development course for child care pers ... [truncated]
Correction status
Due by January 18, 2025
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-06
Higher concern: Background screening
Report finding
Background screening was not completed: [ every five years after the initial screening.] CCF Handbook, Section 5.2 Record Keeping [SR]
Report comments
A screening conducted under this rule is valid for five years, at which time a re-screen must be conducted in the same manner as the initial screening. A. The five-year re-screen is required for all child care personnel. B. The five-year re-screen must include, at a minimum, a criminal records check (both national and statewide), a sexual predator and sexual offender registry search, and child abuse and neglect history of any state in which an individual resided during the preceding 5 years. The employee listed on the supplemental page did not have a current background screening. Licensing Specialist (LS) gave Technical Assistance (TA) to the person in charge in reference to ... [truncated]
Correction status
Due by December 18, 2024
More details
Report section
RECORD KEEPING - 45 - Background Screening Documents
Official code
45-07
View official report
Higher concern: Supervision
Report finding
Children were not individually fed and supervised during meal times. CCF Handbook, Section 2.4.4, A General Requirements [SR]
Correction / follow-up note
Infants must be held for bottle feedings until they are developmentally ready to sit in an age appropriate chair with good head control. Children must not be left in high chairs or other types of feeding chairs other than during feeding times. The use of safety straps is required to prevent children from falling out of the high chair. Licensing Specialist (LS) observed an infant sitting in a bouncing chair with a bottle wrapped in a blanket (Pictures were taken). Technical Assistance (TA)A was giving to the staff member and director. This was corrected at time of inspection.
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 04 - Supervision
Official code
04-07
Medium concern: Facility condition
Report finding
An area(s) of the facility was observed to not be in good repair. CCF Handbook, Section 3.1, A Physical Environment [SR]
Inspector notes
Licensing Specialist observed a cabinet in a bathroom in one of the classrooms not currently being used by children, with a broken cabinet, door was totality loose. However, even though the children are not using this room currently they can easily access the room because the gate to the room was open (Pictures were taken) Licensing Specialist discussed this with the director and technical assistance was provided reminding staff of the importance in keeping the facility in good repair to avoid accidents. Gate was closed at time of inspection, thus this item was marked back into compliance.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-02
Higher concern: Hazardous access
Report finding
The facilitys storage of harmful items including cleaning supplies, flammable products, and poisonous, toxic and hazardous materials allowed access by children in care. CCF Handbook, Section 3.2, B Physical Environment [SR]
Inspector notes
LS observed a potentially harmful item, Air freshener, on top of a cabinet accessible to children (Picture was taken). This was observed in a bathroom in one of the classrooms not currently being used by children. However, even though the children are not using this room currently they can easily access the room because the gate to the room was open (Pictures were taken). Technical assistance was provided to the director, and the spray was removed and gate was closed. This standard is back in compliance.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 13 - Toxic Substances, Hazardous Materials and Weapons
Official code
13-02
Medium concern: Health or food records
Report finding
Bottles and/or sippy cups brought from home were not labeled with childs first and last name. CCF Handbook, Section 3.9.5, B Food and Nutrition [SR]
Inspector notes
Bottles and sippy cups brought from home shall be individually labeled with the childs first and last name and shall be returned to the custodial parent or legal guardian daily. LS observed sippy cups and infant bottles brough from home not labeled with child's first and first and last name (Pictures were taken). The staff person and director were educated by the licensing specialist on the requirement for last and first names on cups and bottles brought from home. The staff person then correctly labeled the items, thus this regulation is marked back into compliance.
Correction status
Completed at time of inspection
More details
Report section
FOOD AND NUTRITION - 28 - Bottles, Breastmilk, Formula and Infant Food
Official code
28-02
Medium concern: Health or food records
Report finding
A bottle was warmed more than once. CCF Handbook, Section 3.9.7, F Food and Nutrition [SR]
Inspector notes
A bottle can only be warmed once. A warmed bottle cannot be returned to the refrigerator or re-warmed. LS observed the staff member saving a bottle that had already been heated, because there was some milk left in it. The staff member explained to the LS that she does that because milk was left and the infant can drink it later. LS gave TA to the staff member and director explaining that bottles cannot be returned to the refrigerator or re-warmed. Bottles were emptied at time of inspection, thus this item was marked back into compliance.
Correction status
Completed at time of inspection
More details
Report section
FOOD AND NUTRITION - 28 - Bottles, Breastmilk, Formula and Infant Food
Official code
28-13
Medium concern: Staff training
Report finding
Child care personnel including volunteers who work 10 hours or more per month did not complete the 40 hour Introductory Child Care Training requirement. CCF Handbook Section 4.2.1
Report comments
Child care personnel must successfully complete 40 hours of child care training as evidenced by successful completion of competency examinations offered by the Department or its designated representative with a weighted score of 70 or better. Child care personnel who successfully completed the mandatory 40-hour Introductory Child Care Training prior to January 1, 2004 are not required to fulfill the competency examination requirement. A. Part I Courses (30 Hours) Child care personnel must complete all of the following: ? Child Care Facility Rules and Regulations ? Health, Safety and Nutrition ? Identifying and Reporting Child Abuse and Neglect ? Child Growth and Development ? ... [truncated]
Correction status
Due by January 5, 2025
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-01
Medium concern: Staff training
Report finding
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C
Report comments
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel listed on the supplemental page within 12 months of date of employment in child care industry. Technical assistance was given to the Director by the LS. Director was advised to have the staff member complete the training.
Correction status
Due by January 5, 2025
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-06
View official report
Medium concern: Facility condition
Report finding
Areas of the facility were found to be in need of cleaning. CCF Handbook, Section 3.1, A (Section 10, number 1) Physical Environment [SR]
Correction / follow-up note
All child care facilities must be clean, in good repair, free from health and safety hazards and from evidence of, or presence of, vermin infestation. Indoor play areas must be inspected daily for basic health and safety and documented on a daily inspection log. Outdoor play areas must be inspected daily for basic health and safety. Any problems must be corrected before the play area is used by children. Documentation of the indoor play area inspection must be maintained for 12 months. Area rugs throughout the facility need to be cleaned, it looks like something was spilled on them. Technical assistance was provided. Photos were taken.
Correction status
Due by April 8, 2024
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-01
Higher concern: Attendance accountability
Report finding
Attendance records did not include the time of each childs arrival and departure. CCF Handbook, Section 7.5 (Section 19.3, number 1) Record Keeping [SR]
Correction / follow-up note
Daily attendance of children must be taken and recorded accurately by the child care personnel, documenting the time when each child enters and departs the program. The custodial parent or guardian may document the time when his/her child enters and departs the child care facility or program. However, child care facility personnel are responsible for ensuring that attendance records are complete and accurate. The attendance records were missing time of arrival for all children. Pictures were taken. CCRC gave TA to teachers and director on the importance of signing every child in and out of the center. The teachers corrected this at time of inspection placing this standard bac ... [truncated]
Correction status
Completed at time of inspection
More details
Report section
RECORD KEEPING - 46 - Daily Attendance
Official code
46-02
View official report
Higher concern: Staff-to-child ratio
Report finding
A ratio of [2] child care personnel for [16] children is required. A ratio of [1] child care personnel for [16] children was observed. s.402.305(4), F.S. General Requirements [SR]
Correction / follow-up note
In groups of mixed age ranges, where children one year of age but under two years of age are included, one child care personnel must be responsible for no more than six children of any age group, at all times. In the 1 and 2 year old classroom child care regulation counselor observed 1 teacher to 9 children ages 1 & 2. TA was given to the staff member and the director. Another staff member came into the classroom placing this standard back in compliance. 1:16 Children ages 2 & 3 out of ratio (Corrected to 1:15 Children during this inspection visit). 2:8 Children age 1 1:4 Infants 2:13 Children ages 3 & 4 2:16 ages 4 & 5
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 03 - Ratio Sufficient
Official code
03-01
Higher concern: Attendance accountability
Report finding
There were no daily attendance records or they were unavailable for review by the licensing authority. CCF Handbook, Section 7, B.4 Record Keeping [SR]
Correction / follow-up note
Daily attendance of children records must be maintained for a minimum of 12 months. CCRC observed that the infant room and 1 year old room did not have a daily attendance record for CCRC to review. Technical assistance was given by the CCRC and it was corrected at time of inspection, placing this standard back in compliance. ENFORCEMENT
Correction status
Completed at time of inspection
More details
Report section
RECORD KEEPING - 46 - Daily Attendance
Official code
46-01
View official report
Medium concern: Staff training
Report finding
The facility was required to have at least [2] credentialed child care personnel and had [1] credentialed child care personnel CCF Handbook, Section 4.6.1, B
Inspector notes
For every 20 children, a child care the facility must have one child care personnel who meets the staff credential requirement. Based on this formula, child care facilities with 20-39 children must have one credentialed child care personnel, facilities with 40-59 children must have two credentialed child care personnel, and so on. The licensing authority will calculate the number of credentialed personnel required based on daily attendance. There were 56 pre-school children present at time of inspection on 7/19/2023 with only 1 staff credentialed on site. On 9/21/2023 CCRC spoke to director and she explained that she still only has 1 staff credentialed and is in the process o ... [truncated]
Correction status
Due by October 27, 2023
More details
Report section
TRAINING - 34 - Credentialed Staff
Official code
34-01
View official report
Medium concern: Facility condition
Report finding
An area(s) of the facility was observed to not be in good repair. CCF Handbook, Section 3.1, A Physical Environment [SR]
Correction / follow-up note
All child care facilities must be clean, in good repair, free from health and safety hazards and from evidence of, or presence of, vermin infestation. Indoor play areas must be inspected daily for basic health and safety and documented on a daily inspection log. Outdoor play areas must be inspected daily for basic health and safety. Any problems must be corrected before the play area is used by children. Documentation of the indoor play area inspection must be maintained for 12 months. CCRC observed several areas on the playground where asphalt was missing creating small pot holes (Pictures were taken). TA was giving to the staff and director explaining that this could be a h ... [truncated]
Correction status
Due by August 19, 2023
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-02
Medium concern: Equipment or readiness
Report finding
The facility did not provide shade on the playground. CCF Handbook, Section 3.5, C Physical Environment [SR]
Correction / follow-up note
The outdoor play area must provide shade. Shade may be provided by trees, buildings, or structures. Currently there is no shade in the outside play area (Pictures were taken). CCRC gave TA to the director in reference to having shade in the playground.
Correction status
Due by August 19, 2023
More details
Report section
PHYSICAL ENVIRONMENT - 17 - Outdoor Play Area/Fencing
Official code
17-03
Medium concern: Staff training
Report finding
The facility was required to have at least [2] credentialed child care personnel and had [1] credentialed child care personnel CCF Handbook, Section 4.6.1, B
Inspector notes
For every 20 children, a child care the facility must have one child care personnel who meets the staff credential requirement. Based on this formula, child care facilities with 20-39 children must have one credentialed child care personnel, facilities with 40-59 children must have two credentialed child care personnel, and so on. The licensing authority will calculate the number of credentialed personnel required based on daily attendance. There were 56 pre-school children present at time of inspection with only 1 staff credentialed on site. The CCRC provided TA explaining the amount of staff credentialed needed per children at the center.
Correction status
Due by September 19, 2023
More details
Report section
TRAINING - 34 - Credentialed Staff
Official code
34-01
View official report
Medium concern: Health or food records
Report finding
The food preparation area does not have a hand washing station or the hand washing station did not include the following: [hot running water, a minimum of 100 degrees Fahrenheit.]. CCF Handbook, Section 3.9.1, A.7.
Report comments
The handwashing sink in the preparation area did have hot water. 3.9.1 Food Preparation Area A food preparation area is a designated room, such as a kitchen, or a designated space in a facility not normally used or accessible to the children in daily operations for indoor play, classroom, work or nap spaces, and not included when calculating usable indoor floor space. A. A food preparation area is required for facilities that choose to prepare food in a manner consistent with the definition of preparation of food. Specific requirements for the food preparation area include: 7. A separate handwashing station with hot running water, a minimum of 100 degrees Fahrenheit. The hand ... [truncated]
Correction status
Due by April 27, 2023
More details
Report section
FOOD AND NUTRITION - 24 - Food Preparation Area
Official code
24-09

Questions to ask

Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.

Finding-specific

How does the center ensure that daily attendance records are accurately maintained and updated for every child throughout the day?

Why ask this
Why ask this
Public records show multiple instances where attendance records were missing arrival or departure times or were otherwise incomplete. Asking about the current process helps clarify how the facility ensures accurate tracking of children in their care.
Related violations
Finding-specific

Could you explain your process for keeping the staff roster in the Clearinghouse up to date as personnel changes occur?

Why ask this
Why ask this
An official inspection report indicates that the facility has had difficulty maintaining a current employee roster in the state Clearinghouse system. This question allows the director to explain the steps they are taking to ensure compliance with personnel recordkeeping.
Context
A correction for this issue is due by 8/7/2026.
Related violations
Finding-specific

What steps do you take to ensure that potentially hazardous items are always kept inaccessible to children?

Why ask this
Why ask this
The available inspection records show that items like hand sanitizer and air fresheners were previously found in areas accessible to children. Asking about current storage practices helps parents understand how the center maintains a secure environment.
Related violations
Finding-specific

How does the center ensure that staff remain within sight and hearing of children, especially during nap times?

Why ask this
Why ask this
Public records from recent inspections have noted concerns regarding supervision, including instances where children were left unattended during nap time. This question provides an opportunity to discuss the center's current supervision protocols.
Related violations
Finding-specific

What is your approach to ensuring that staff-to-child ratios are consistently met throughout the day, including during transitions?

Why ask this
Why ask this
Official inspection reports have documented several instances where the required staff-to-child ratios were not maintained. Asking about how the center manages staffing levels helps parents understand how they ensure adequate coverage at all times.
Related violations