Child care personnel inappropriately interacted with children in care in a manner that was aggressive, demeaning or intimidating in nature. CCF Handbook, Section 8.2, C Enforcement [SR]
Inspector notes
Via Video the Director watched the tape with the mother and observed the teacher taking the child by his right hand aggressively and walking him over to the wall. Technical assistance was given to the Director that staff should not interact with children in an aggressive manner.
Correction status
Completed at time of inspection
More details
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RECORD KEEPING - 47 - Access/Child Safety
Official code
47-01
Higher concern: Child guidance
Report finding
As a mandated reporter, the owner, operator, employee, volunteer or substitute failed to report suspected child abuse or neglect as required in section 39.201, Florida Statutes. CCF Handbook, Section 8.2, B Enforcement [SR]
Report comments
As a Mandated reporter, the Director failed to report this suspected child abuse. Technical assistance was given to the Director reminding the facility as a mandated report suspected child abuse or neglect must be reported. Owner/Director/Staff Responsible Comments No further comments Counselor Comments A copy of the report will be emailed to the Director for signature. ____________________________________________ Inspected by: Doreen Williams 04/20/2026 ____________________________________________ Received by: Marvetta Graves 04/20/2026
Documentation of pediatric cardiopulmonary resuscitation certification was not on file for child care personnel. CCF Handbook Section 4.2.4, A (Section 2.1 Health and Safety, Page 3) Health Requirements [SR]
Report comments
The Director CPR expired. Technical assistance was given to the director, and the facility has a due date of 2/9/26 to comply.
Inspections were not conducted and documented monthly of all supports, above and below the ground, all connectors, and moving parts. CCF Handbook, Section 3.12, B (Section 2.1 Health and Safety, Page 3) Sanitation and Equipment [SR]
Report comments
No inspection and documentation of the playground was conducted from February 2025. Technical assistance was given to the director and the facility conducted and documented the playground log at the time of the inspection.
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C
Report comments
A staff who has been in the childcare industry since 12.5.23 did not complete the Department five-hour early literacy course. Technical assistance was given to the director and the facility has a due date of 2/17/25 to comply
Child care personnel including volunteers who work 10 hours or more per month did not complete the 40 hour Introductory Child Care Training requirement. CCF Handbook Section 4.2.1 (Section 2.1 Health and Safety, Page 3)
Report comments
Child Care Staff listed on the supplemental page did not complete the 40-hour introductory training. TA Child Care Staff must begin training within 90 days of employment in the childcare industry and successfully complete training within 12 months from the date training begins.
Supervision of children in the [A child was in a classroom alone] group was inadequate in that [There was no adult supervision ]. CCF Handbook, Section 2.4 General Requirements [SR]
Inspector notes
The counselor observed a four-year-old to be in the room by himself for at least 45 seconds. The director came in the room when the child was leaving and stated to his teacher why is he all by himself? The counselor provided technical assistance to the director on making sure that children are not left unsupervised.
Correction status
Completed at time of inspection
More details
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GENERAL REQUIREMENTS - 04 - Supervision
Official code
04-01
Higher concern: Supervision
Report finding
Child care personnel were not within sight and hearing of all the children during nap time. CCF Handbook, Section 2.4.2 General Requirements [SR]
Inspector notes
The children in the four year old and up class were left alone for 10 minutes during nap time. The children were still awake. The teacher was observed scrolling on her phone when she returned to the class room.
Correction status
Completed at time of inspection
More details
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GENERAL REQUIREMENTS - 04 - Supervision
Official code
04-05
Higher concern: Child guidance
Report finding
A form of discipline used by child care personnel included the use of spanking or other form of physical punishment. CCF Handbook, Section 2.8, F.1
Inspector notes
The staff were observed to be slapping and slinging the children. The staff were observed to be putting their legs across the children's bodies at nap time to hold them down. The staff also were observed sitting on children as young as two years old. The staff placed their leg's on top of the children to make them lay down. The counselor provided technical assistance to the owner on making sure that no one uses any form of corporal punishment ever. The owner fired all the teachers that were observed committing forms of physical punishment. She hired new experienced and trained teachers.
Correction status
Completed at time of inspection
More details
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GENERAL REQUIREMENTS - 11 - Child Discipline
Official code
11-06
Medium concern: Facility condition
Report finding
The facility failed to maintain a temperature between 65 degrees and 82 degrees Fahrenheit at all times. CCF Handbook, Section 3.3.3, A Physical Environment [SR]
Inspector notes
A member from another agency came in found the entire facility to be very hot. The member stated That it was hotter in the facility than it was outside. The facility had several children present at the time. The director stated that the a toy was stuck in the vent. The owner just stated the AC was broken. The counselor provided technical assistance to the owner that she should have sent the children home until the AC was fixed. The owner had some one immediately come out and fix the AC.
Correction status
Completed at time of inspection
More details
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PHYSICAL ENVIRONMENT - 14 - Lighting, Temperature, and Ventilation
Official code
14-04
Medium concern: Health or food records
Report finding
Child care personnel working in the food preparation area did not wear proper head covering. CCF Handbook, Section 3.9.1, B Food and Nutrition [SR]
Inspector notes
The counselor observed the staff preparing breakfast without a proper head covering. The counselor provided technical assistance to the staff on making sure to wear a proper head covering while making and serving food. The staff put on a head covering immediately.
Correction status
Completed at time of inspection
More details
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FOOD AND NUTRITION - 24 - Food Preparation Area
Official code
24-13
Medium concern: Health or food records
Report finding
Child care personnel working in the food preparation area did not use disposable gloves, utensils or similar items to prevent bare hand contact with ready-to-eat foods. CCF Handbook, Section 3.9.1, B Food and Nutrition [SR]
Inspector notes
The counselor observed the staff serving breakfast toast with bare hands. The staff did not have on gloves. The counselor provided technical assistance to the staff on making sure to wear disposable gloves while making and serving food. The staff put on disposable gloves immediately.
Correction status
Completed at time of inspection
More details
Report section
FOOD AND NUTRITION - 24 - Food Preparation Area
Official code
24-14
Higher concern: Child guidance
Report finding
Child care personnel inappropriately interacted with children in care in a manner that was aggressive, demeaning or intimidating in nature. CCF Handbook, Section 8.2, C
Inspector notes
Several staff were observed threatening and using excessive force to get the children to sleep. They were twisting the children's legs, slapping, pushing, sitting on the children, dragging, and holding them down. The counselor provided technical assistance to the owner and staff that inappropriately interacting with children is not tolerated. The owner fired the staff and hired new staff that are experienced and trained. Owner/Director/Staff Responsible Comments The owner wanted to know what happens next. Counselor Comments Technical Assistance Statement Regarding Transportation and Vehicle Requirements for Child Care Facilities Prior to transporting children, the facility mu ... [truncated]
The director responsible for the daily operation of the program did not have an active Director Credential. CCF Handbook, Section 4.7
Report comments
There director does not have their credential renewed yet. The counselor provided technical assistance to the owner on making sure that all training are renewed timely.
Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.
Finding-specific
Can you walk me through the current training and reporting procedures you have in place for staff regarding child welfare?
Why ask this
Why ask this
Public records from an April 2026 inspection show a finding related to reporting requirements. Asking about current procedures helps families understand how the center ensures all staff are prepared to follow mandatory reporting guidelines.
Context
The finding was corrected at the time of the inspection.
Related violations
Finding-specific
What steps does the center take to ensure that staff interactions with children remain positive and supportive at all times?
Why ask this
Why ask this
Available inspection records from 2024 and 2026 indicate repeated concerns regarding staff interaction styles. This question allows the director to explain the current approach to maintaining a nurturing environment.
Related violations
Finding-specific
How do you track and verify that all staff members have completed their required professional development and certifications on time?
Why ask this
Why ask this
Official records show multiple instances between 2024 and 2026 where staff training or certification documentation was not up to date. Understanding the current tracking system provides insight into how the center manages ongoing staff compliance.
Related violations
General question
Could you describe the daily routine and how you ensure that children are always supervised, especially during transitions or nap times?
Why ask this
Why ask this
Learning about supervision routines helps parents understand how the center maintains consistent oversight of children throughout the day. This is a standard part of evaluating a center's daily operations.
General question
What is your process for conducting and documenting regular safety checks of the playground equipment?
Why ask this
Why ask this
Regular equipment maintenance is important for maintaining a secure play environment. Asking about this process helps families understand the center's commitment to ongoing facility safety.