Child care personnel did not complete preservice training requirements prior to unsupervised contact with or care of children, or if supervised, within 90 days of beginning employment or service with the program. (Section 3 Training Requirements, Pages 7-8) Staff Requirements [SR]
Report comments
A staff member did not start/complete SR training within 90 days pf hire.
Correction status
Due by June 3, 2026
More details
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GENERAL REQUIREMENTS - 03 - Personnel Training Group: Sec. 7-30, Ordinance and DCF Handbook Sec. 7-30, Ordinance and DCF Handbook (Form DEL-SR-6200A)
Sec. 7-33(e), Ordinance: There shall be at least one child care staff member providing direct supervision at all times when one or more children are present. At no time shall any children be left alone for any reason without direct supervision by a child care staff member. Direct supervision means watching and directing the childrens activities within close proximity in the same room or within a designated outdoor play area, and responding to each childs needs. Child care personnel and volunteers at a facility must be assigned to provide care to a specific group of children and be present with that group at all times during the day, including during meals, napping, and transportation of children 2.4.1(B), Handbook: Children must never be left inside or outside the facility, in a vehicle, or at a field trip location by themselves. Lack of direct supervision was observed in the [older 2s classroom]. (Section 2.1(A) Health and Safety, Page 3) Ratios/Discipline [SR]
Inspector notes
Upon arrival the following was observed; A teacher (A) emerged from the right side of the building and opened the door for me. She informed me that the director was off-site and that she would notify her that I was here. I told her that i would start my inspection and proceeded to the 2y/o area. When I arrived near the 2y.o classrooms, a 2 y.o. teacher (B) was observed sitting in the hallway, facing the two 2y/o classrooms. The classrooms were right next to each other and shared a wall. The second teacher, teacher A, was walking down the hallway toward her classroom. I asked her who was in her classroom while she was out of the classroom. She responded that the 2y/o teacher t ... [truncated]
Correction status
Due by May 15, 2025
More details
Report section
GENERAL REQUIREMENTS - 07 - Ratios of Personnel to Children Group: Sec. 7-33, Ordinance, DCF Handbook, and Sec.
Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.
Finding-specific
Can you walk me through how your team ensures that children are always under direct supervision by a staff member in their assigned classroom?
Why ask this
Why ask this
An official inspection report from May 2025 noted an instance where children were not under direct supervision by their assigned staff member. Asking about current supervision practices helps families understand how the center maintains constant oversight of all groups.
Related violations
Finding-specific
What is your process for tracking and verifying that all new staff members complete their required training within the first 90 days of employment?
Why ask this
Why ask this
Public records from a May 2026 inspection indicate that a staff member had not completed required training within the expected timeframe. This question helps parents understand how the center manages staff onboarding and compliance with training requirements.
Related violations
General question
How do you handle communication with parents if there is a change in the daily routine or a substitute teacher is covering a classroom?
Why ask this
Why ask this
Consistent communication about staffing changes helps parents feel informed and comfortable with the daily care their children receive. Understanding these routines provides insight into how the center manages transitions and maintains transparency with families.
General question
What steps does the center take to support ongoing professional development for teachers beyond the initial training requirements?
Why ask this
Why ask this
Learning about how the center invests in its staff can give parents confidence in the quality of care and education provided. This helps families understand the center's commitment to maintaining a knowledgeable and well-prepared team.
General question
Could you describe how you monitor classroom activities throughout the day to ensure that all staff members are following the center's safety and supervision policies?
Why ask this
Why ask this
Understanding the center's internal oversight process helps parents see how leadership remains involved in daily operations. This question clarifies how the facility maintains high standards of care and ensures policies are consistently applied.