The director responsible for the daily operation of the program did not have an active Director Credential. CCF Handbook, Section 4.7
Correction / follow-up note
The Licesning Speclist received notification that the facility had a change of Director on 10/6/25. The Licensing Specialist was not notified until 11/6/25. This standard has been completed at the time of the inspection as the provider notified the Licensing Specialist in an email and will provide the requested documents to make the change for the facility. Per the DCF Handbook Child care facility owners must notify the licensing authority within five working days of when the facility loses a credentialed director or when there is a change of director. 1. The licensing authority will then issue a provisional license for a period not to exceed six months for any facility witho ... [truncated]
The facility did not have an operable corded telephone available to all child care personnel during hours of operation. CCF Handbook, Section 3.8.1
Report comments
During the time of the inspection, the Operator advised that the facility does not have an operational corded phone. During the time of the inspection, the Licensing Specialist provided technical assistance: per the CCF Handbook "Operable Phone There must be at least one operable corded telephone that is neither locked nor located at a pay station that is available to all child care personnel at all times during the hours of operation."
The director responsible for the daily operation of the program did not have an active Director Credential. CCF Handbook, Section 4.7
Inspector notes
During the time of the inspection, the Licensing Specialist observed that the Director's Credential expired on January 1, 2024. The Licensing Specialist also observed that the Director Credential Renewal was submitted on January 8, 2024. 4.7 Director Credential According to the childcare facility handbook Section 402.305(2)(g), F.S., requires a childcare facility to have a credentialed director. Every applicant for a license to operate a childcare facility or a license for a change of ownership of a childcare facility must document that the facility director has an active Director Credential prior to issuance of the license. An applicant for the Director Credential must meet ... [truncated]
Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.
Finding-specific
How do you ensure that the facility always has a director with an active credential on staff?
Why ask this
Why ask this
Public records show that the facility has had instances where the director did not have an active credential, including a recent report from November 2025. This question helps parents understand the current administrative oversight and how the center manages credential renewals and transitions.
Context
The issue noted in the November 2025 report was corrected at the time of the inspection.
Related violations
Finding-specific
What is your process for ensuring that all required communication with licensing authorities happens promptly during staff changes?
Why ask this
Why ask this
An official inspection report indicates that the topic of staff credentialing and notification requirements has appeared in multiple records over the past few years. This question allows the provider to explain their current internal procedures for maintaining compliance with reporting timelines.
Related violations
Finding-specific
Could you walk me through how you verify that all emergency communication equipment is functional and available at all times?
Why ask this
Why ask this
Available inspection records from January 2025 note a finding regarding the availability of an operable corded phone. Asking this helps parents understand the current daily routine for checking essential safety equipment.
Context
The facility has had a clean inspection record since January 2026.
Related violations
General question
What professional development or training opportunities do you provide to your staff to ensure they are prepared for their roles?
Why ask this
Why ask this
Understanding how a center invests in its team helps parents feel confident about the quality of care and supervision their children receive. This question provides insight into the center's commitment to ongoing staff education.
General question
How do you keep families informed about changes in leadership or key staff members?
Why ask this
Why ask this
Clear communication regarding administrative changes helps parents maintain a strong, trusting relationship with the center's leadership. This question helps families understand the center's standard approach to transparency.