Children did not receive supervision as required by their age or required needs while toileting or bathing. CCF Handbook, Section 2.4.1, H General Requirements [SR]
Inspector notes
While investigating the complaint allegations, Licensing Specialist observed that a child was left unsupervised in the bathroom. While conducting a walk-through checking ratio and supervision. In addition, the child mentioned in the complaint was unsupervised while toileting which was required based on her needs. According to the DCF Handbook Section 2.4 Supervision 2.4.1 General Supervision Requirements H. Children must receive supervision and care in accordance with their age and required needs and be accounted for at all times while bathing or toileting. This was fixed when the teacher went to get the child who was walking out the bathroom and directed the child into their ... [truncated]
The facility did not have documented proof that all child care personnel were trained and knowledgeable within 30 days of date of hire in [ safe sleep practices and shaken baby syndrome]. CCF Handbook, Section 4.2.3 and 4.2.5 (Section 2.1 Health and Safety, Page 3) Training [SR]
Inspector notes
During the time of the renewal inspection Licensing observed that the childcare personnels did not complete required training for safe sleep practices and shaken baby syndrome. According to the DCF Handbook Section 4.2.3 Safe Sleep/ Shaken Baby Syndrome Training All child care personnel who work in a facility that offers care to infants must have training regarding guidance on safe sleep practices, preventing shaken baby syndrome and abusive head trauma; recognition of signs and symptoms of shaken baby syndrome and abusive head trauma; strategies for coping with crying, fussing, or distraught child and the development and vulnerabilities of the brain in infancy in early child ... [truncated]
An area(s) of the facility was observed to not be in good repair. CCF Handbook, Section 3.1, A (Section 10, number 1) Physical Environment [SR]
Inspector notes
Licensing specialist observed all rooms having chipped paint throughout the facility. The four-to five-year-old classroom had multiple walls that needed fixing and could be a potential hazard if children put the chipped paint in their mouth. The director stated, "that children are peeling the paint off." The three-year-old classroom has a wall on the left side that has a hole. Classrooms did not have a daily indoor inspection log. According to the DCF Facility Handbook- 3. Physical Environment Children are much more susceptible to the adverse effects of environmental factors, materials and toxicants. It is imperative that the childcare environment is conducive to the healthy ... [truncated]
Correction status
Due by April 6, 2024
More details
Report section
PHYSICAL ENVIRONMENT - 12 - Facility Environment
Official code
12-02
Higher concern: Sleep safety
Report finding
The nap/sleep space was under furniture or against furniture that created a hazard. CCF Handbook, Section 3.6.2, D (Section 10.4, numbers 4 and 5) Physical Environment [SR]
Inspector notes
At the time of inspection licensing specialist observed and photograph infant crib placed under overcrowded bookshelf which had several toys stored, Liceining specialist witnessed toys falling from the bookshelf into the crib. TA: Childcare Facility Handbook Page | 25 Napping and sleeping spaces must not be under furniture or against furniture that creates a hazard.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 19 - Nap/Sleep Space Requirements
Official code
19-04
Medium concern: Facility condition
Report finding
Childrens toothbrushes were stored touching each other. CCF Handbook, Section 3.6.1, B.2. (Section 12.2, number 7) Sanitation and Equipment [SR]
Inspector notes
At the time of inspection licensing specialist observed and photographed toothbrushes stored next to each other without any top cover to prevent the toothbrushes from touching on another. TA: Childcare Facility Handbook Page | 25 Toothbrushes, towels, and wash cloths may not be shared. 2. Toothbrushes must be stored so that they cannot touch each other.
Correction status
Due by April 6, 2024
More details
Report section
SANITATION AND EQUIPMENT - 29 - Health and Sanitation
Official code
29-08
Medium concern: Facility condition
Report finding
Diaper changing procedure was not posted in the changing area and/or was not followed. CCF Handbook, Section 3.10.2, L
Inspector notes
At the time of inspection licensing specialist observed and photograghed changing table in infant restroom did not have any changing procedures post. TA: Childcare Facility Handbook Page | 37 Diaper changing procedure must be posted in the changing area and followed to protect the health and safety of children and childcare personnel.
Correction status
Completed at time of inspection
More details
Report section
SANITATION AND EQUIPMENT - 30 - Diapering
Official code
30-14
Medium concern: Equipment or readiness
Report finding
The ground cover or other protective surface under the [swing and around the play area] was not maintained. CCF Handbook, Section 3.12, D (Section 11.2, number 3) Sanitation and Equipment [SR]
Correction / follow-up note
At the time of inspection licensing specialist observed and photograghed small playground area with little to no mulch in fall zone area. TA: Childcare Facility Handbook Page | 39 If the play area was approved by the Department prior to January 1, 2020, and does not meet the 6-foot fall/use zone requirement, then the facility must submit a written notification, including photographs and layout of the play area, to the Department prior to or on April 1, 2020, notifying its intention to continue to operate using the prior approved play area. However, if the permanent or stationary playground equipment is moved or replaced then the standard would apply, and 6 feet of use zone mu ... [truncated]
Correction status
Due by April 6, 2024
More details
Report section
SANITATION AND EQUIPMENT - 32 - Outdoor Equipment
Official code
32-07
Medium concern: Staff training
Report finding
The Training Transcript documenting an active Staff Credential Verification was not on file for child care personnel. CCF Handbook, Section 4.6.2
Inspector notes
At the time of inspection licensing specialist observed and photograghed several staff files without social security and date of birth on file on form 5131. TA: Childcare Facility Handbook Page | 46 A copy of the Training Transcript for each credentialed childcare personnel must be maintained on-site at the childcare facility, in the employee personnel file and available for review by childcare licensing staff. Childcare facilities must maintain written documentation of credentialed personnels work schedules for a period of 12 months. Examples of written documentation are employee time sheets, personnel work schedules, and employment records.
Correction status
Due by April 6, 2024
More details
Report section
TRAINING - 34 - Credentialed Staff
Official code
34-03
Questions to ask
Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.
Finding-specific
Could you describe the current procedures in place to ensure children are always supervised during routine activities like toileting?
Why ask this
Why ask this
Public records from a March 2026 inspection report mention a concern regarding supervision during toileting. Asking about current practices helps clarify how the center ensures consistent oversight for all children.
Related violations
Finding-specific
What steps does the center take to maintain the physical environment and ensure that areas are kept in good repair?
Why ask this
Why ask this
An official inspection report from 2024 noted concerns regarding facility maintenance and wall repairs. This question allows the director to explain the current process for identifying and addressing facility needs.
Related violations
Finding-specific
What is your process for ensuring that all sleep spaces for infants are arranged safely and kept free of potential hazards?
Why ask this
Why ask this
Public records from a 2024 inspection noted a concern regarding the placement of infant cribs near furniture. Asking about this helps clarify the current safety protocols for nap and sleep areas.
Related violations
Finding-specific
How do you ensure that all staff members are up to date on their required training, including specialized topics like safe sleep practices?
Why ask this
Why ask this
Available inspection records show that staff training documentation has been a topic of discussion in multiple reports. This question helps parents understand the current system for tracking and verifying staff certifications and training requirements.
Related violations
General question
How do you communicate with parents regarding daily routines and any changes in center policy?
Why ask this
Why ask this
Understanding how the center shares information helps families feel connected to their child's daily experience and informed about center operations.