Child records or copies of records were not being maintained at the facility and available for review by the licensing authority. CCF Handbook, Section 7.3, A
Inspector notes
During inspection counselor was unable to review children files due to family advocates being out for a statewide training.
Child care personnel did not comply with the facility's written disciplinary and expulsion policies. CCF Handbook, Section 2.8, B
Report comments
According to staff their policy is not to restrain a child. The facilitys discipline policy stated under #13 that binding is prohibited. In this case teacher demonstrated how she held the child for child to be calm and not hurt himself.
Child care personnel did not comply with the facility's written disciplinary and expulsion policies. CCF Handbook, Section 2.8, B
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Per provider discipline policy 13B Corporal punishment may not involve rough handling of children which include but not limited to lifting by both arms, pulling or grabbing or jerking the arms, shoulders, neck, or forcing movement or lifting a child by clothing is not allowed.
Child care personnel failed to document an accident or incident on the day that it occurred. CCF Handbook, Section 6.4, A
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Counselor found that the incident report was not completed the day the incident occurred. The incident report was completed at the time of the inspection. Technical assistance was provided to the Provider that accident/incident reports should be completed the day the incident happens.
Correction status
Completed at time of inspection
More details
Report section
HEALTH REQUIREMENTS - 39 - Accident/ Incident Notification and Documentation
Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.
Finding-specific
Can you walk me through your current approach to supporting children when they are having a difficult time or need help calming down?
Why ask this
Why ask this
Public records from recent inspections indicate that staff practices regarding child guidance and disciplinary policies have been a focus for improvement. This question helps clarify how the center ensures that all staff members are consistently following established, supportive techniques.
Related violations
Finding-specific
How do you provide ongoing training to staff to ensure they are comfortable with your center's policies on positive discipline?
Why ask this
Why ask this
Public records show that child guidance and discipline policies have been discussed in multiple inspections over the past year. This question helps parents understand how the center supports staff in maintaining consistent, positive interactions with children.
Related violations
Finding-specific
What is your process for documenting and notifying parents when an accident or incident occurs during the day?
Why ask this
Why ask this
Available inspection records show a previous finding where an incident report was not completed on the day of the event. This question allows the director to explain how they ensure timely and accurate communication with families regarding any incidents.
Related violations
Finding-specific
How do you ensure that all required child records are organized and readily available for review at the facility?
Why ask this
Why ask this
An official inspection report from April 2026 noted that records were not available for review at the time of the visit. Asking about this helps parents understand the current administrative processes in place to maintain organized documentation.
Context
The recordkeeping issue was noted in April 2026, and a subsequent inspection in June 2026 did not identify this as a concern.
Related violations
General question
What is your typical process for communicating with parents about their child's daily routine and any developmental milestones?
Why ask this
Why ask this
Regular communication is essential for building a strong partnership between families and the center. Understanding how the provider shares information helps parents feel more connected to their child's daily experiences and progress.