Child care personnel did not comply with the facility's written disciplinary and expulsion policies. CCF Handbook, Section 2.8, B General Requirements [SR]
Inspector notes
Licensing Specialist observed via video childcare personnel aggressively pushed a child into a desk causing physical injuries. 2.8 Child Discipline F. The following discipline techniques shall be prohibited in the child care facility: 1. The use of corporal punishment/including, but not limited to: a) Hitting, spanking, shaking, slapping, twisting, pulling, squeezing, or biting; b) Demanding excessive physical exercise, excessive rest, or strenuous or bizarre postures; c) Compelling a child to eat or have in his/her mouth soap, food, spices, or foreign substances; d) Exposing a child to extremes temperature; e) Rough or harsh handling of children, including but not limited to ... [truncated]
A ratio of [1] child care personnel for [4 - infant] children is required. A ratio of [1] child care personnel for [5] children was observed. s.402.305(4), F.S. (Section 2.1 Health and Safety, Page 3) General Requirements [SR]
Correction / follow-up note
Ratio observed Infant - 5 children- 1 staff 1's -6 children- 1 staff 1's - 6 children-1 staff Mixed - 11 children- 1 staff 2-2-year-olds 9-3-year-olds VPK - 20 children- 2 staff 2's- 11 children- 1 staff Licensing Specialist observed 1 childcare personnel with 5 infants in the infant room. 2.3 Ratios The staff-to-child ratio, as established in Section 402.305(4), F.S., is based on primary responsibility for the direct supervision of children and applies at all times while children are in care. Licensing advised that another childcare personnel must come into infant room. Licensing observed another childcare personnel came into infant room. Corrected at time of Inspection.
Correction status
Completed at time of inspection
More details
Report section
GENERAL REQUIREMENTS - 03 - Ratio Sufficient
Official code
03-01
Medium concern: Staff training
Report finding
The facility did not have documentation of child care personnel's completion of required training on the training transcript in that [child care staff was in the infant room that did not complete 45-hour DCF training. ]. CCF Handbook, Section 4.5 (Section 3.5 Health and Safety, Page 9) Training [SR]
Inspector notes
Licensing Specialist observed other personal was in the infant room that did not complete 45-hour DCF training. 4.2 Training Requirements 4.2.1 Mandated Introductory Training Child care personnel must successfully complete 40 hours of child care training as evidenced by successful completion of competency examinations offered by the Department or its designated representative with a weighted score of 70 or better. Child care personnel who successfully completed the mandatory 40-hour Introductory Child Care Training prior to January 1, 2004 are not required to fulfill the competency examination requirement. A. Part I Courses (30 Hours) Child care personnel must complete all of ... [truncated]
A ratio of [1] child care personnel for [15] children is required. A ratio of [1] child care personnel for [16] children was observed. s.402.305(4), F.S. (Section 2.1 Health and Safety, Page 3) General Requirements [SR]
Correction / follow-up note
Ratio observed Infant- 3 children- 1 staff 1's - 6 children- 1 staff 1's -6 children- 1 staff 2's- 10 children- 1 staff 3's - 16 children- 1 staff VPK - 18 children- 1 staff VPK-17 children- 1 staff Specialist observed 3-year-old teacher had 16 children on the outside play area. 2.3 Ratios The staff-to-child ratio, as established in Section 402.305(4), F.S., is based on primary responsibility for the direct supervision of children and applies at all times while children are in care. 1 child was removed from the 3-year-old class to the VPK classroom. Corrected at time of Inspection.
Supervision of children in the [1- year-old] group was inadequate in that [teacher left the classroom ]. CCF Handbook, Section 2.4 General Requirements [SR]
Correction / follow-up note
Specialist observed on video footage teacher leaving one-year classroom unattended. Director watched video with specialist and was told that this was unacceptable. Provider will conduct a meeting for all staff to discuss supervision requirements. Provider will have until 11/04/2024 to conduct the meeting and send to specialist via email sign-in sheet from the meeting showing that all staff were in attendance. 2.4 Supervision 2.4.1 General Supervision Requirements B. Childcare personnel must be assigned to provide direct supervision to a specific group of children and be with that group of children at all times. Children must never be left without child care personnel supervis ... [truncated]
Correction status
Due by November 4, 2024
More details
Report section
GENERAL REQUIREMENTS - 04 - Supervision
Official code
04-01
Higher concern: Child guidance
Report finding
Child care personnel did not comply with the facility's written disciplinary and expulsion policies. CCF Handbook, Section 2.8, B General Requirements [SR]
Correction / follow-up note
Specialist observed on video footage that teacher yank 3 children by the arm. Director watched video with specialist and was told behavior was unacceptable. Provider will conduct a meeting for all staff to discuss the facilitys discipline policy. Provider will have until 11/04/2024 to conduct the meeting and send to specialist via email sign-in sheet from the meeting showing that all staff were in attendance. 2.8 Child Discipline F. The following discipline techniques shall be prohibited in the child care facility: 1. The use of corporal punishment/including, but not limited to: a) Hitting, spanking, shaking, slapping, twisting, pulling, squeezing, or biting; b) Demanding exc ... [truncated]
Supervision of children in the [3's] group was inadequate in that [child was able leave the classroon and walk to the front office.]. CCF Handbook, Section 2.4 (Section 5, numbers 1 - 17) General Requirements [SR]
Correction / follow-up note
Counselor observed a 3-year-old child walked out the classroom to the office. Counselor took child to the Director. Director took child back to the classroom. Resolved at time of the Inspection. 2.4 Supervision B. Child care personnel must be assigned to provide direct supervision to a specific group of children and be with that group of children at all times. Children must never be left without child care personnel supervision inside or outside the facility, in a vehicle, or at a field trip location.
Child care personnel did not comply with the facility's written disciplinary and expulsion policies. CCF Handbook, Section 2.8, B General Requirements [SR]
Correction / follow-up note
Childcare personnel did not follow the program's discipline policy. Licensing Specialist observed a video on 05/01/2024 that showed two children were snatched by the arm on Wednesday 04/24/2024 and pulled across the room by childcare personnel caring for them. Child Discipline CCF Handbook, Section 2.8.B states: The childcare facility operators, employees, and volunteers must comply with written disciplinary and expulsion policies. The director will hold an all staff meeting and review the discipline policy. Please submit the roster of all in attendance of meeting and a copy of the agenda
Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.
Finding-specific
What specific steps has the center taken to ensure all staff are fully trained and supported in following the facility's discipline policies?
Why ask this
Why ask this
Public records from an April 2026 inspection report show a finding regarding staff adherence to the facility's written discipline policies. Asking about current training and support helps parents understand how the center ensures these policies are consistently followed by all personnel.
Context
The 2026 finding is currently listed with a due date for correction.
Related violations
Finding-specific
How does the center monitor classroom ratios throughout the day to ensure they remain consistent with state requirements?
Why ask this
Why ask this
Available inspection records from 2025 show multiple findings related to maintaining required staff-to-child ratios. This question allows the director to explain the current systems in place to keep staffing levels appropriate at all times.
Related violations
Finding-specific
What procedures are currently in place to ensure children are always under direct supervision, particularly during transitions or outdoor play?
Why ask this
Why ask this
Official inspection reports from 2024 include findings regarding supervision of children in the classrooms. Understanding the center's current supervision protocols helps parents feel confident in the daily safety practices.
Related violations
Finding-specific
How does the center verify that all new or current staff members have completed their required professional training before they begin working with children?
Why ask this
Why ask this
An inspection report from 2025 noted a finding regarding documentation of required staff training. This question helps parents understand the center's process for maintaining compliance with staff qualifications.
Related violations
General question
What is the center's process for communicating with parents if there is a change in classroom staffing or a shift in daily routines?
Why ask this
Why ask this
Clear communication regarding staffing and routines is essential for building trust between families and the center. Understanding how the provider keeps parents informed helps ensure a smooth experience for both the child and the family.