Child care personnel did not complete preservice training requirements prior to unsupervised contact with or care of children or, if supervised, within 90 days of beginning employment or service with the provider. (Section 3.1 and 3.2 Training Requirements, Page 7) [SR]
Correction / follow-up note
LS observed (2) Childcare personnel did not complete preservice training requirements prior to unsupervised contact with or care of children or, if supervised, within 90 days of beginning employment or service with the provider. (Section 3.1 and 3.2 Training Requirements, Page 7) Corrected before uploading. Provider sent email with certificates for completed class. See supplemental.
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C
Correction / follow-up note
The facility did not have documentation to show completion of a department approved five-hour early literacy and language development course for (1) childcare personnel within 12 months of date of employment in childcare industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C Corrective action due. See supplemental.
The facility failed to maintain a current Employee/Contractor Roster for all child care personnel in the Clearinghouse. CCF Handbook, Section 5.1, K (Section 2.1 Health and Safety, Page 3) Record Keeping [SR]
Correction / follow-up note
The facility failed to maintain a current Employee/Contractor Roster for (3) child care personnel in the Clearinghouse. CCF Handbook, Section 5.1, K (Section 2.1 Health and Safety, Page 3) FSC gave technical assistance and due to clearing house down, provider will update end date when clearing house is back up. Corrective action due. See supplemental.
Correction status
Due by December 12, 2024
More details
Report section
RECORD KEEPING - 45 - Background Screening Documents
Child care personnel failed to document an accident or incident on the day that it occurred. CCF Handbook, Section 6.4, A Health Requirements [SR]
Correction / follow-up note
Childcare personnel failed to document an accident or incident on the day that it occurred for (1) child. CCF Handbook, Section 6.4, A Corrected at time of inspection. FSC gave technical assistance on completing accident or incident reports in a timely manner.
Correction status
Completed at time of inspection
More details
Report section
HEALTH REQUIREMENTS - 39 - Accident/ Incident Notification and Documentation
Official code
39-03
Medium concern: Incident records
Report finding
Child care personnel failed to share the accident/incident form with the custodial parent/ legal guardian or the individual authorized to pick up child on the day that the incident occurred. CCF Handbook, Section 6.4, B & D Health Requirements [SR]
Correction / follow-up note
Childcare personnel failed to share the accident/incident form with the custodial parent/ legal guardian, or the individual authorized to pick up child on the day that the incident occurred. CCF Handbook, Section 6.4, B & D. Corrected at time of inspection. Provider made accident report and received parent signature.
Correction status
Completed at time of inspection
More details
Report section
HEALTH REQUIREMENTS - 39 - Accident/ Incident Notification and Documentation
Official code
39-04
Higher concern: Background screening
Report finding
The facility failed to maintain a current Employee/Contractor Roster for all child care personnel in the Clearinghouse. CCF Handbook, Section 5.1, K Record Keeping [SR]
Correction / follow-up note
The facility failed to maintain a current Employee/Contractor Roster for (1) childcare personnel in the Clearinghouse. CCF Handbook, Section 5.1, K Corrective action needed. See supplemental.
Correction status
Due by January 25, 2025
More details
Report section
RECORD KEEPING - 45 - Background Screening Documents
Official code
45-09
Higher concern: Child guidance
Report finding
Child care personnel inappropriately interacted with children in care in a manner that was aggressive, demeaning or intimidating in nature. CCF Handbook, Section 8.2, C Enforcement [SR]
Correction / follow-up note
Childcare personnel inappropriately interacted with children in care in a manner that was aggressive, demeaning or intimidating in nature. CCF Handbook, Section 8.2, C Corrected at time of inspection. Childcare personnel no longer is employed at facility. Owner/Director/Staff Responsible Comments no comments at this time. Counselor Comments Friendly reminders: Keep Clearinghouse Roster Updated. Follow-up is not currently due. If you have any questions please contact: Northwest Office of Licensing, Department of Children and Families, Attn: Hope Altieri, Cell (850)519-5301 or Office (850) 778-4077 or email Hope.Altieri@myflfamilies.com _________________________________________ ... [truncated]
Child care personnel including volunteers who work 10 hours or more per month did not complete the 40 hour Introductory Child Care Training requirement. CCF Handbook Section 4.2.1
Correction / follow-up note
FSC observed (1) Childcare personnel including volunteers who work 10 hours or more per month did not complete the 40-hour Introductory Child Care Training requirement. CCF Handbook Section 4.2.1 Corrective action needed. See supplemental.
Correction status
Due by August 16, 2024
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-01
Medium concern: Staff training
Report finding
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C
Correction / follow-up note
FSC observed (1) childcare personnel did not have documentation to show completion of a department approved five-hour early literacy and language development course for childcare personnel within 12 months of date of employment in childcare industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C. Corrective action needed. See supplemental.
During the facilitys licensure year, fire drills utilizing the approved alarm system were not conducted monthly at various dates and times when children were in care [In the month of March]. CCF Handbook, Section 3.8.4, A (Section 14.3, number 2), (Section 14.3, number 1) Physical Environment [SR]
Inspector notes
FSC observed no fire drill was done in the month of March. Fire drill was conducted on 4/2/24.
Correction status
Completed at time of inspection
More details
Report section
PHYSICAL ENVIRONMENT - 23 - Fire Drills & Emergency Preparedness
Official code
23-06
Medium concern: Staff training
Report finding
Child care personnel including volunteers who work 10 hours or more per month did not complete the 40 hour Introductory Child Care Training requirement. CCF Handbook Section 4.2.1
Correction / follow-up note
Staff on supplemental did not complete the 40-hr ICCT. See supplemental. Corrective action needed.
Correction status
Due by May 3, 2024
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-01
Medium concern: Staff training
Report finding
The facility did not have documentation to show child care personnel had begun the introductory training within 90 days of employment in the child care industry. CCF Handbook, Section 4.1
Correction / follow-up note
Staff did not initiate 40-hr ICCT within 90 days. See supplemental. Corrective action needed.
Correction status
Due by May 3, 2024
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-03
Medium concern: Staff training
Report finding
The facility did not have documentation to show completion of a Department approved five-hour early literacy and language development course for child care personnel within 12 months of date of employment in child care industry and/or the early literacy course documentation was not uploaded in the Florida Pathways/Registry. CCF Handbook, Section 4.2.2 and 4.5, C
Correction / follow-up note
Staff did not complete early literacy within a year. See supplemental. Corrective action needed.
Correction status
Due by May 3, 2024
More details
Report section
TRAINING - 33 - Training Requirements
Official code
33-06
Medium concern: Health or food records
Report finding
The Florida Certificate of immunization was not acceptable in that: [ The form was not current (expired)]. CCF Handbook, Section 7.1 (Section 19.2, number 2) Record Keeping [SR]
Correction / follow-up note
FSC observed expired immunization in children file. See supplemental. Corrective action needed.
Suggested questions for parents based on recorded violations in inspection reports. If there are not enough source-backed violations, you will see general questions for daycare.
Finding-specific
What steps does the facility take to keep employee background screening rosters current and accurate?
Why ask this
Why ask this
Available inspection records from late 2024 show that the center was cited for not maintaining a current employee roster in the background screening system. Asking about this helps parents understand how the center manages administrative requirements to ensure all staff are properly screened.
Related violations
Finding-specific
Could you describe the center's approach to positive child guidance and how you support staff in maintaining a supportive environment?
Why ask this
Why ask this
An official inspection report from November 2024 noted concerns regarding staff interaction with children. This question allows the director to explain their current training and expectations for staff behavior and how they promote a positive atmosphere for all children.
Context
The staff member involved is no longer employed at the facility.
Related violations
Finding-specific
How does the center ensure that all new staff members have completed their required training before they begin working with children?
Why ask this
Why ask this
Public records from a November 2025 inspection indicate that some personnel had not completed required training before having contact with children. This question helps parents understand the current process for verifying that staff are fully prepared and compliant before starting their roles.
Context
The finding was corrected at the time of the inspection.
Related violations
Finding-specific
How are parents notified if a minor accident or incident occurs while their child is in your care?
Why ask this
Why ask this
Public records from November 2024 show that the center was cited for not sharing an incident report with a parent on the day an event occurred. This question helps parents understand the center's communication policy and how they ensure families are informed in a timely manner.
Context
The issue was corrected at the time of the inspection.
Related violations
Finding-specific
What is your process for ensuring that all staff members stay up-to-date with their ongoing professional development and required certifications?
Why ask this
Why ask this
Available inspection records from 2024 and 2025 show multiple instances where staff training documentation was missing or incomplete. This question helps parents understand how the center tracks and manages staff education requirements to ensure they are meeting all professional standards.