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OPTIONS-SURROUND CARE-SHELYN

19500 E. NACORA ST, Rowland Heights, CA 91748

Facility:
191593096
Type:
SCHOOL AGE DAY CARE CENTER
Status:
Licensed
Records checked:
July 17, 2026
Additional info
Source:
California Community Care Licensing Division
District office:
Not listed
License effective:
Not found
Capacity:
40

Inspection snapshot

Questions worth asking

The available records raise questions worth asking before enrolling.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Latest inspectionMarch 10, 2026
Latest inspection with no recorded violationsMarch 10, 2026

Summary

This summary covers six available inspections for OPTIONS-SURROUND CARE-SHELYN from October 7, 2022 through March 10, 2026.

Two inspections recorded violations, with two recorded violations in total.

The most recent recorded violation was on October 29, 2025 and involved child guidance, with a due date of November 12, 2025.

DaycareFacts did not classify any of these violations at the Higher concern level.

Two later inspections, from November 6, 2025 through March 10, 2026, showed no recorded violations, but the records do not say whether they were formal follow-ups.

At a glance

Total inspections
6

4 in last 12 months

Recorded violations
2

1 in last 12 months

Higher-concern violations
0

0 in last 12 months

Repeated topics
0

Last 36 months

Local comparison

6 total inspections vs 4 local median in 91748

Compared to 32 local facilities

Recorded violations per inspection

This provider
0.33
Local median
0.25

Inspections with higher-concern violations

This provider
0%
Local median
0%

Inspections with recorded violations

This provider
33%
Local median
24%

Repeated topics

This provider
0
Local average
0

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

No repeated topics found

The available reports do not show the same violation topic appearing in more than one inspection during the last 36 months. Review the inspection history below for one-time violations or report details.

Inspection history

Available inspection history. Select a violation topic for more info.

View official report
Medium concern: Child guidance
Report finding
Personal Rights (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by: Based on interview, Licensee did not ensure that Child #1 was accorded dignity in their relationship with Staff #3, as Staff #3 hit Child #1 on the head while in care. This posed a potential risk to the health, safety, and personal rights of children in care.
Correction status
Plan of correction due by November 12, 2025
More details
Official CA class
Type B deficiency
Report section
CCR 101223(a)(1) - 101223(a)(1)
Official code
101223(a)(1)
View official report
Low concern: Recordkeeping
Report finding
Personnel Records (a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above in 1 of 2 Staff Files, Staff #2, was not available for review, due to Staff #2 being locked out of account on Paylocity and not provided a new access from Options, which poses a potential health, safety or personal rights risk to persons in care.
Correction status
Plan of correction due by February 12, 2025
More details
Official CA class
Type B deficiency
Report section
CCR 101217(a) - 101217(a)
Official code
101217(a)