Back

PRIMROSE SCHOOL OF PLEASANTON

7110 KOLL CENTER PARKWAY, Pleasanton, CA 94566

Facility:
013421388
Type:
DAY CARE CENTER
Status:
Licensed
Records checked:
July 17, 2026
Additional info
Source:
California Community Care Licensing Division
District office:
Not listed
License effective:
Not found
Capacity:
112

Inspection snapshot

Questions worth asking

The available records raise questions worth asking before enrolling.

Next: Review the inspection history below and ask the provider what the records mean and what changed afterward.

Latest inspectionApril 3, 2025
Latest inspection with no recorded violationsMarch 12, 2025

Summary

This summary covers 21 available inspections for PRIMROSE SCHOOL OF PLEASANTON from March 2, 2022 through April 3, 2025.

11 inspections recorded violations, with 15 recorded violations in total.

The most recent recorded violation was on April 3, 2025 and involved child guidance, with a due date of April 15, 2025.

That higher-concern topic showed up in three inspections.

The available reports do not include a later inspection with no recorded violations after that violation.

At a glance

Total inspections
21

0 in last 12 months

Recorded violations
15

0 in last 12 months

Higher-concern violations
8

0 in last 12 months

Repeated topics
1

Last 36 months

Local comparison

21 total inspections vs 5 local median in 94566

Compared to 13 local facilities

Recorded violations per inspection

This provider
0.71
Local median
0.17

Inspections with higher-concern violations

This provider
33%
Local median
0%

Inspections with recorded violations

This provider
52%
Local median
17%

Repeated topics

This provider
1
Local average
0.08

Repeated topics

Topics that appeared in more than one inspection during the last 36 months. They may reveal a pattern worth examining.

Inspection history

Available inspection history. Select a violation topic for more info.

Medium concern: Child guidance
Report finding
101223(a)(2) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations...to meet his/her needs. This requirement was not met as evidenced by: Based on interviews and record review, the facility failed to prevent numerous biting incidents, which is an immediate health and safety or personal rights risk to children in care.
Report comments
Based on interviews and record review, the facility failed to prevent numerous biting incidents, which is an immediate health and safety or personal rights risk to children in care.
Correction status
Plan of correction due by April 15, 2025
More details
Official CA class
Type B deficiency
Report section
CCR 101223(a)(2) - 101223(a)(2)
Official code
101223(a)(2)
View official report
Medium concern: Child guidance
Report finding
101223(a)(3)Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment infliction of pain, humiliation, intimidation...or other actions of a punitive nature including but not limited to: interference with functions of daily living including... sleeping... aids to physical functioning. This requirement was not met as evidence by: Based on interviews and record review the facility stated that there was an incident occurred on 08/26/2024 where teacher/staff acknowledged that teacher "patted on the bottom a child a bit too hard" which poses a potential risk to the health and safety to children in care.
Report comments
Based on interviews and record review the facility stated that there was an incident occurred on 08/26/2024 where teacher/staff acknowledged that teacher "patted on the bottom a child a bit too hard" which poses a potential risk to the health and safety to children in care.
Correction status
Plan of correction due by November 15, 2024
More details
Official CA class
Type B deficiency
Report section
CCR 101223(a)(3) - 101223(a)(3)
Official code
101223(a)(3)
View official report
Medium concern: Facility condition
Report finding
Food Services 101227(a)(1)(1) In child care centers providing meals to children, the following shall apply: (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children…The minimum amount of food components to be served as breakfast/snacks. This requirement was not met as evidenced by interview/observation: Children have not been served during morning breakfast/snack two variety items from at least two (2) food groups, the minimum quantity has not been provided. This poses a potential health risk to the Health and Safety to children in care.
Correction status
Plan of correction due by April 18, 2024
More details
Official CA class
Type B deficiency
Report section
CCR 101227(a)(1)(1) - 101227(a)(1)(1)
Official code
101227(a)(1)(1)
View official report
Medium concern: Incident records
Report finding
101212 (d) Reporting Requirements -Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be ...seven days following the occurrence of such event. This requirement was not met as evidenced by: Director did not contact DSS via telephone to report incident that occured. This poses a potential safety & health risk to children in care.
Report comments
This requirement was not met as evidenced by: Director did not contact DSS via telephone to report incident that occured. This poses a potential safety & health risk to children in care.
Correction status
Plan of correction due by September 6, 2023
More details
Official CA class
Type B deficiency
Report section
CCR 101212(d) - 101212(d)
Official code
101212(d)
Higher concern: Supervision
Report finding
Title 22, Division 12, Chapter 1, Section 101229(a)(1) No child(ren) shall be left without the supervision of a teacher at any time. Supervision shall include visual supervision. This regulation is not met as evidenced by: The facility did not ensure proper supervision resulting in a child leaving the classroom unattend which poses a potential health, safety, or personal rights risk to children in care.
Correction status
Plan of correction due by September 25, 2023
More details
Official CA class
Type A deficiency
Report section
CCR 101229(a)(1) - 101229(a)(1)
Official code
101229(a)(1)
Higher concern: Staff-to-child ratio
Report finding
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... During the course of the investigation, LPA observed the facility was out of ratio. This poses a potential risk to the health and safety of the children in care.
Correction status
Plan of correction due by July 28, 2023
More details
Official CA class
Type B deficiency
Report section
CCR 101216.3(a) - 101216.3(a)
Official code
101216.3(a)
Higher concern: Background screening
Report finding
101170 - Criminal Record Clearance: (e) All individuals subject to a criminal record review shall prior to working, residing, or volunteering in a licensed facility; (1) Obtain a criminal record clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: LPAs observed a former staff did not have eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
Inspector notes
This requirement was not met as evidenced by: LPAs observed a former staff did not have eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
Correction status
Plan of correction due by June 7, 2023
More details
Official CA class
Type A deficiency
Report section
CCR 101170(e)(1) - 101170(e)(1)
Official code
101170(e)(1)
Medium concern: Incident records
Report finding
101212(d)(1)(c)Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not met as evidenced by: LPAs was informed by director that an incident was not report to child's parent(s) and Department of Social Services, which is an immediate health, safety, and personal rights risk to children in care.
Inspector notes
This requirement was not met as evidenced by: LPAs was informed by director that an incident was not report to child's parent(s) and Department of Social Services, which is an immediate health, safety, and personal rights risk to children in care.
Correction status
Plan of correction due by June 16, 2023
More details
Official CA class
Type B deficiency
Report section
CCR 101212(d)(1)(c) - 101212(d)(1)(c)
Official code
101212(d)(1)(c)
Higher concern: Child guidance
Report finding
101223 (a) (3)Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights(3)To be free from corporal or unusual punishment, infliction of pain, humiliation...mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care.
Report comments
This requirement was not met as evidenced by: Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care.
Correction status
Plan of correction due by June 16, 2023
More details
Official CA class
Type A deficiency
Report section
CCR 101223(a)(3) - 101223(a)(3)
Official code
101223(a)(3)
Low concern: Recordkeeping
Report finding
101217(d) All personnel records shall be maintained at the child care center and shall be available to the licensing agency for review. This requirement was not met as evidenced by: SIx (6) staff files were not available for LPA to review. This poses a potential risk to the health and safety of the children in care.
Report comments
This requirement was not met as evidenced by: SIx (6) staff files were not available for LPA to review. This poses a potential risk to the health and safety of the children in care.
Correction status
Plan of correction due by May 31, 2023
More details
Official CA class
Type B deficiency
Report section
CCR 101217(D) - 101217(D)
Official code
101217(D)
Higher concern: Supervision
Report finding
101216.2 Teacher Aide Qualifications & Duties: (e) An aide shall work only under the direct supervision of a teacher. This requirement was not met as evidence by: LPAs observed two aides to be in a classroom of 23 preschool children without the direct supervision of a fully qualified teacher which poses a potential risk to the health, safety, and personal rights to children in care.
Inspector notes
LPAs observed two aides to be in a classroom of 23 preschool children without the direct supervision of a fully qualified teacher which poses a potential risk to the health, safety, and personal rights to children in care.
Correction status
Plan of correction due by May 31, 2023
More details
Official CA class
Type B deficiency
Report section
CCR 101216.2(e) - 101216.2(e)
Official code
101216.2(e)
Higher concern: Background screening
Report finding
101170 - Criminal Record Clearance: (e) All individuals subject to a criminal record review shall prior to working, residing, or volunteering in a licensed facility; (1) Obtain a criminal record clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: LPAs observed one staff present to have no eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
Inspector notes
This requirement was not met as evidenced by: LPAs observed one staff present to have no eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
Correction status
Plan of correction due by May 24, 2023
More details
Official CA class
Type A deficiency
Report section
CCR 101170(e)(1) - 101170(e)(1)
Official code
101170(e)(1)
Higher concern: Supervision
Report finding
(g) All personnel...shall be in good health...(1)... good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement was not met as evidenced by: staff did not have a Health Screening Report on file, were missing proof of tuberculosis test. This poses a potential risk to the health and safety of the children in care.
Correction status
Plan of correction due by May 26, 2023
More details
Official CA class
Type B deficiency
Report section
CCR 101216(g)(1) - 101216(g)(1)
Official code
101216(g)(1)
Medium concern: Health or food records
Report finding
(a)(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles... This requirement was not met as evidenced by: Staff is missing immunization record for MMR and TB. This poses a potential risk to the health and safety of the children in care.
Correction status
Plan of correction due by May 26, 2023
More details
Official CA class
Type B deficiency
Report section
CCR 1596.7995(g)(1) - 1596.7995(g)(1)
Official code
1596.7995(g)(1)
Higher concern: Background screening
Report finding
101170(e)(2) Criminal Record Clearance. Prior to working or volunteering in a licensed child care facility, all individuals subject to a criminal record review shall request a transfer of a criminal record clearance from another facility or Trustline. AN IMMEDIATE CIVIL PENALTY OF $500 per staff IS ASSESSED TODAY BECAUSE STAFF MEMBERS S1, S2, S3, S4 CRIMINAL RECORD CLEARANCE IS NOT COMPLETE and NOT ASSOCIATED TO THIS FACILITY. AN LIC 421BG WAS GIVEN TO DIRECTOR.
Report comments
AN IMMEDIATE CIVIL PENALTY OF $500 per staff IS ASSESSED TODAY BECAUSE STAFF MEMBERS S1, S2, S3, S4 CRIMINAL RECORD CLEARANCE IS NOT COMPLETE and NOT ASSOCIATED TO THIS FACILITY. AN LIC 421BG WAS GIVEN TO DIRECTOR.
Correction status
Plan of correction due by May 12, 2023
More details
Official CA class
Type A deficiency
Report section
CCR 101170(e)(1) - 101170(e)(1)
Official code
101170(e)(1)